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Phonak Audéo Lumity is an outdated model. You may be interested in the newer version, Phonak Audéo Sphere Infinio.

Phonak Audéo Lumity

COSTS, REVIEWS, MODELS

4.56 based on 124 written & video reviews

Audéo Lumity 90

Audéo Lumity 70

Audéo Lumity 50

Audéo Lumity 30

Silver Gray (22.9% popularity)

Can't decide? No problem! We're happy to ship a few different colors :)

How to buy Phonak Audéo Lumity locally and save

1 Make sure there is a ZipHearing provider in your area

Click here to check your location, or simply call us at 877-813-4401.
We’ll answer your questions and let you know your local ZipHearing providers are.

2 Schedule your consultation

At your convenience, call your local ZipHearing provider and schedule your hearing aid consultation. You'll discuss hearing aid options, and if you want, place an order.

3 Hear better

Just days after your consultation, pick up your custom-ordered hearing aids and get them programmed to your unique hearing profile. If you don't love them, return them for a 100% refund.

Included with your purchase

Local Care Included

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Phonak recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

3 Year Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

How Audéo Lumity fits

Silver Gray (22.9% popularity)

(tap once on the head to see hearing aids off the ear)

45 Day Risk-Free Trial

Financing Available

Local Care Included

3 Year Warranty

Supplies

Written by:

Medically reviewed by:

Updated: Mar 03, 2024

Conversations shine with Lumity

By:

Medically reviewed by:

Updated: Mar 03, 2024

Released by Phonak on August 23, 2022, Audéo Lumity is Phonak's flagship line of hearing aids for wearers with mild-to-severe hearing loss.

Audéo Lumity is most well-known for being Phonak’s first hearing aid on their newest operating system, AutoSense OS 5.0, and being the first Phonak hearing aid to be trained with artificial intelligence based machine learning.

Phonak Audéo Lumity is a popular choice with our customers due to their broad compatibility with iOS®, Android™ and other Bluetooth®-enabled devices.

Phonak Audéo Lumity at a glance

Sales popularity of Audéo Lumity vs.

over the last 60 days

Relative sales popularity of Phonak models over time, based on our internal sales data. Updated weekly. Click on a model name to remove/bring back it from the chart comparsion

Sales stats for Audéo Lumity

Based on our internal sales data. Updated daily.

BOUGHT BY 2.1% of our customers who've bought Phonak in the last 90 days

RETURNED BY 14.6% of customers during their 45 day trial period for a 100% refund

This hearing aid's return rate is 1% better than our average return rate of 15%

View return rate by model

ZipHearing Return Policy We think you'll love your new hearing aids. But if you don't, return them for a 100% refund within 45 days. No restocking fees, no fine print.

Your savings through ZipHearing

Based on retail pricing figures from HearingTracker.com.

Average retail

OUR PRICE FOR
PHONAK AUDÉO LUMITY IS

40% less

than the national average price

ZipHearing Price

View all Phonak hearing aid prices

Phonak's product naming convention

Phonak

Brand

Audéo

Style

Lumity

Generation

Tech level

Rechargeable

Source: Ziphearing customer sales data. Data updated each business day

Audéo Lumity tech levels our customers buy

Based on internal sales data. Updated daily.

74.3%

Tech level	% of sales
Audéo Lumity 90	74.3%
Audéo Lumity 70	18.6%
Audéo Lumity 50	5.4%
Audéo Lumity 30	1.7%

Phonak Audéo Lumity models

Sorted by popularity. Based on our internal sales data. Updated daily.

Phonak Audéo Lumity comes in 7 different models, shown below. When purchasing through ZipHearing, the model you select doesn't affect the final price you pay — the technology level does; such as the Audéo Lumity 90, 70, 50 or 30. The majority of ZipHearing customers buy the Phonak Audéo L R model (shown in position 1 below), with the 90 technology level.

MODEL FEATURED AT TOP OF PAGE

RATING 1

Audéo L R

Receiver-in-canal style with a lithium-ion rechargeable battery

58.3% of our customers choose this model

15.7% of our customers returned this model for a full refund

See 72 reviews

RATING 2

Audéo L RL Life (Discontinued)

Waterproof receiver-in-canal style with a lithium-ion rechargeable battery

29.6% of our customers choose this model

10.2% of our customers returned this model for a full refund

See 42 reviews

RATING 3

Audéo L RT

Receiver-in-canal style with a lithium-ion rechargeable battery and a telecoil

8.1% of our customers choose this model

16.7% of our customers returned this model for a full refund

See 9 reviews

RATING 4

Audéo Slim L R

Slim receiver-in-canal style with a lithium-ion rechargeable battery.

2.6% of our customers choose this model

31.4% of our customers returned this model for a full refund

See 1 reviews

RATING 5

Audéo CROS L-R

Receiver-in-canal style CROS transmitter with a lithium-ion rechargeable battery

1.7% of our customers choose this model

36.4% of our customers returned this model for a full refund

RATING 6

Audéo L 312

Receiver-in-canal style with a size 312 battery

1.2% of our customers choose this model

18.8% of our customers returned this model for a full refund

RATING 7

Audéo L R Fit

Receiver-in-canal style with a lithium-ion rechargeable battery and sensor for health data tracking

0.2% of our customers choose this model

0% of our customers returned this model for a full refund

Phonak Audéo Lumity 90 vs 70 & more

This is a heavily abbreviated chart designed to focus only on the key differences between models. Features that exist across all technology are not listed below unless they`re necessary to provide context for other features listed. Swipe right to see more features, tap on a feature to read its description.

Model	30	50	70	90
Sales popularity	1.7%	5.4%	18.6%	74.3%
Return rate	8.7%	15.3%	13%	15.1%
Tech level	Low	Mid	Advanced	Premium
Finetuning channels	12	16	20	20
Automatic programs	6	6	8	9
Additional manual programs	6	6	8	9
StereoZoom 2.0
Tap control
Windblock
SpeechSensor
EchoBlock
Speech Enhancer
Dynamic Noise Cancellation

*some features may not apply to all models on this page

For a more detailed comparison, see Phonak`s feature matrix

Helpful resources from Phonak

Phonak Audéo Lumity reviews

Summary

Ratings

4.56 out of 5

*based on 124 reviews

5 star

49%

4 star

46%

3 star

2 star

1 star

Review filters

Showing 124 reviews

Customers say

These hearing aids are praised for their excellent sound quality and comfort, often feeling nearly invisible when worn. Users appreciate the rechargeable batteries and Bluetooth connectivity for streaming calls and music, along with a user-friendly app for customization. However, some experience Bluetooth connectivity issues, and the app has been criticized for reliability. Additionally, background noise management can be lacking in noisy environments, and the high price is often cited as a drawback.

AI-generated from the text of customer reviews

User uploads

Premium Lumity 90R hearing aid in the palm of hand

Lumity hearing aid sitting discreetly behind gentleman’s ear

Phonak Audeo Lumity 70R in the right ear of a woman

Waterproof Lumity LIFE model shown behind the ear

Lumity Life L90 hearing aid in palm of hand

2 lumity devices in the Phonak standard charger

Lumity device shown next to toothbrush for scale

Black lumity aid shown behind ear blending in with black hair of user

Close up of black lumity aid shown behind ear blending in with black hair of user

2 lumity hearing aids in the standard phonak charger

2 lumity hearing aids laying flat next to a quarter to show scale

Lumity 70 rechargeable hearing aid in hand with green indicator light on

close up of lumity life hearing aids sitting behind mans ear

single right lumity life device sitting in the phonak charger

lumity life laying flat on table next to a pen to show scale

pair of lumity 90R hearing aids in palm of hand

lumity 90 hearing aids sitting discreetly behind the ear

lumity 90 rechargeable devie sitting discreetly behind the ear with glasses

one lumity aid laying flat on table and another charging in the charger

right and left lumity hearing aids laying flat on table next to charger

left champagne Lumity Life 90 hearing aid on the ear

a pair of champagne lumity life 90 hearing aids side by side on a table

phonak lumity life 90 graphite grey in charger

phonak lumity life 90 graphite grey next to pencil

phonak lumity life 90 graphite grey in ear

pair of phonak audeo lumity 70 r on blanket

2 lumity 70 RT hearing aids in charger on end table

pair of lumity 70 rt hearing aids next to quarter for size comparison

Select to learn more

Appearance & comfort (40) Battery & charging (21) Bluetooth & connectivity (44) Customer service (15) Durability & reliability (15) Ease of use & controls (42) Performance in noise (28) Sound quality (91) Value for money (22)

The hearing aids are praised for their comfort and discreet appearance, with many users forgetting they are wearing them due to their lightweight and comfortable fit. A few users noted initial adjustment challenges, but overall, the sentiment is overwhelmingly positive.

...they are exceedingly more comfortable. i forget that i'm wearing them... Read more

...i am surprised how comfortable they are. sometimes i'm not aware of them at all... Read more

...wearing my phonak life 90 hearing aids has given me a new sense of independence and confidence in social settings... Read more

...they're also comfortable and not one person has noticed i'm wearing hearing aids... Read more

...good fit. looked good... Read more

...comfortable to wear... Read more

...they are comfortable that is easy to forget i have them in... Read more

...they are so comfortable i have to check that i have them in... Read more

...these are so small and (after the first few days) so comfortable that i tend to forget that i even have them on... Read more

...they seem to fit comfortably... Read more

Opinions on battery and charging are mixed. While many appreciate the rechargeable feature, some users report issues with battery life and charging convenience. The sentiment is neutral due to these mixed experiences.

...love that they have rechargeable batteries... Read more

...i do miss the charger with a battery pack though. it allowed me to travel overnight without taking all of the wires and also to be comfortable in a power outage... Read more

...the recharge time is much greater than my old aids... Read more

...i also like the rechargeable feature over the endless buying of batteries... Read more

...the right hearing aid started completely losing its charge halfway through the day while the left one had a 50%+ charge left in them... Read more

...the increased battery drain associate with streaming music or tv... Read more

...rechargeable hearing aids are a must!... Read more

...i am very satisfied with the...battery life of these hearing aids... Read more

...phonak's new model did not have replaceable batteries and i did not trust rechargeable batteries... Read more

...the battery life on the oticon was impressive... Read more

Feedback on Bluetooth and connectivity is mixed. While many users appreciate the seamless integration with devices and the ability to stream music and calls, others report issues with connectivity stability and app functionality. The sentiment is balanced between positive and negative experiences.

...phonak's bluetooth works within 30 feet of my older model iphone, so i don't have to carry my iphone around with me and position it properly to have a phone conversation... Read more

...i was always changing them from the app and they never worked to my specification. especially the bluetooth side. my specialist tried to get them to work, but never succeeded... Read more

...say for the bluetooth tv cuts in a nd out and the connection doesn't always work... Read more

...left would drop out sound and not connect properly to app all the time... Read more

...seamless transition between apple products... Read more

...wifi connectivity, smooth transitioning between programs... Read more

...the app and bt connectivity are easy to use... Read more

...the connectivity, the advanced software features, the tuning, logging and diagnostic capabilities, and even their "automatic" mode is so impressive... Read more

...the bluetooth feature for streaming is solid... Read more

...i like the fact that i can hear music from my phone whith them and talk on the telephone with them... Read more

Customer service is generally well-regarded, with users appreciating the support from audiologists and the purchasing process. However, some users experienced long wait times with Phonak's customer service. The sentiment is positive overall.

...i'm very pleased with my purchase and really like the provider i was referred to! all of this happened because i found the information and guidance i was looking for from ziphearing!... Read more

...the manufacturer replaced them under warranty and for the next 7 years they worked great... Read more

...audiologist has been patient and thorough... Read more

...the communications were more than satisfactory... Read more

...the audiologist has been great. i feel like i have been really taken care of... Read more

...phonak customer service was a long telephone wait and then the tech was unable to help me in any way... Read more

...price and support at zip hearing were terrific... Read more

...there usually is a wait when calling phonak's help line for assistance, but they are polite, knowledgeable, and thorough once they are on the line... Read more

...the process was very good. the purchase, supply and fitting was smooth, efficient, and confidence building... Read more

...working with a local provider that ziphearing.com suggested helped relieve some of the angst of spending that sum online and feeling positive that the l90s would be fitted to my needs... Read more

Users generally find the hearing aids to be reliable and durable, with positive remarks about their waterproof feature. However, some concerns about initial performance issues were noted. Overall, the sentiment is positive.

...the hearing aids are reliable, durable, and easy to troubleshoot... Read more

...switched out to phonak 90 and everything works pretty seamlessly... Read more

...within the first month of wearing them, the right phonak lumity hearing aid was acting squirrely in its program changes and sound volumes... Read more

...since i've only had them for a few weeks, durability and reliability are yet to be determined... Read more

...phonak l-90 hearing aids are very reliable and durable... Read more

...other than these, the hearing aids are the best i ever had, and i used phonak for at least 15 years(at least 4 different models)... Read more

...reliable... Read more

...the new units are so light and natural-sounding that i forget i’m wearing them... Read more

...on the positive side, the units are waterproof and this allows me to use them while bicycling... Read more

...aids are durable, comfortable, and do everything for my hearing that i need doing... Read more

The hearing aids are generally considered easy to use, with intuitive controls and helpful app features. Some users experienced a learning curve with the app, but overall, the sentiment is positive.

...wearing my phonak life 90 hearing aids has given me a new sense of independence and confidence in social settings... Read more

...it's easy to set them up via the app... Read more

...i was always changing them from the app and they never worked to my specification... Read more

...i love the app and all the info that i get from it... Read more

...the phone app giving some control over them is a real asset... Read more

...the app and bt connectivity are easy to use... Read more

...the connectivity, the advanced software features, the tuning, logging and diagnostic capabilities, and even their "automatic" mode is so impressive... Read more

...phonak lumity 90 hearing aids work right out the gate... Read more

...hands free telephone calls are a great advantage... Read more

...the app is not consistent... Read more

Performance in noisy environments receives mixed feedback. Some users report improved speech recognition and noise cancellation, while others still struggle in certain settings. The sentiment is neutral, reflecting varied experiences.

...wind noise is greatly reduced when compared to my older hearing aids... Read more

...they work better in noisy environments... Read more

...i havent noticed a difference in noisy situations with the hearing aids, which has been a concern for me. i first started with the l50 and was not happy with them so i upgraded to l70 and the background noise is not much better than before using hearing aids... Read more

...i went to a large dinner in a hotel dining room and could hear much better! tonight i will go into another difficult hearing situation and expect it to be better, also... Read more

...excellent performance in windy, high ambient noise and high frequency where my hearing deficiency is worst, environments... Read more

...listening to the television or conversations in restaurants aren't as "perfect" as i'd hoped, but there is a lot of improvement... Read more

...it's not the best for phone calls in noise, or for dynamic music... Read more

...i felt they were lacking in performance... Read more

...the one area i still have trouble with is group situations in an open setting... Read more

...the best thing about them is the improvement to speech recognition... Read more

Sound quality is highly praised, with users noting clear and natural sound, improved speech understanding, and excellent streaming capabilities. The sentiment is overwhelmingly positive, with only a few minor adjustments needed for some users.

...the sound is not "brassy," and they are exceedingly more comfortable... Read more

...sound quality is pretty good but it is a wee bit different than hearing without the aids... Read more

...i can hear my husband more clearly... Read more

...i'm hearing much clearer and sharper... Read more

...the sound quality is an improvement over my prior hearing aids. the clarity with a tv is a little better... Read more

...sound is natural and the wind noise is greatly reduced... Read more

...the hearing ads have been working great... Read more

...sound good... Read more

...good sound resolution for various settings... Read more

...the sound quality is good as they have helped my overall hearing... Read more

Many users feel the hearing aids offer good value for money, especially when purchased through discounted channels. However, some concerns about the cost of battery replacement and perceived improvement were noted. The sentiment is mostly positive.

...much appreciated the discounted price, which was covered by my hearing aid benefit... Read more

...overall i like these and would have given a higher grade except that i still can not understand the tv... Read more

...i will recommend to anyone that asks me about them... Read more

...not a significant improvement. mostly just didn't feel adequate benefit over current... Read more

...i would recommend them... Read more

...the phonak lumity is far superior in every aspect, i should have made the switch years ago... Read more

...very concerned about replacing the rechargeable batteries in the phonak every two years or so at a rumored cost of $400 plus... Read more

...money well spent... Read more

...good savings... Read more

...the price was better then others i had seen... Read more

Showing 124 of 124 total reviews Clear all filters

Color: Champagne

Remarkably comfortable

I have moderate to severe hearing loss at high frequencies. I have found the Phonak Audeo hearing aids to be very helpful in conversations when there is a lot of ambient noise and in discerning speech when listening to tv, my two main areas of concern. They are remarkably comfortable and I was accustomed to them before I got home from the delivery appointment. The sound quality is good. I like that they can stream music or siri via Bluetooth. You can even listen to a football game at a wedding without offending anyone. The phone calling or answering with an ear tap is a big plus. I like being able to adjust and control the Phonaks from my cell phone. I’m glad I opted for the waterproof version because it is so easy to forget you are wearing the aids, on a couple of occasions I have gotten into the shower while wearing them. Fortunately the waterproof Life version tolerated the shower just fine. All in all, I’m very pleased.

I still struggle to hear

I have come to the conclusion that the hearing improvement that I had hoped for is just marginal in a quiet setting. I still struggle to hear my wife clearly on my left side. The Bluetooth was very good with phone conversations. The best part was in a noisy environment I was better able to hold a conversation with someone. I was hoping the new PRISM processor introduced in the Paradise series would help me with better speech clarity but it hasn’t.

So much clearer

Was just fitted with the newest Phonak Lumity hearing devices, they are truly amazing! The sound quality is super crystal clear! Very comfortable and even wearing a sun hat with the brim fitting next to my hearing devices there was not any sound issues. I had been wearing the Phonak Paradise 70’s which would be comparable, but so much clearer sound.

Phonak Lumity Life

I tried several different brands before I bought the Phonak Lumity Life aids. Felt they were the best for me. I travel to dry and humid climates and felt the waterproof version was the best choice, had one aid prior that had to be dried out from being in rain. Now hopefully no issues there. They sound is great, picks up from all directions. Only complaint is the bluetooth to phone, hard to hear if in any noise area for the person you are talking to, they just hear the background noise. You hear them, but they hear the other noise. John S.

Color: Silver Gray

Not a bionic ear but really helps hearing

Sound quality is excellent. Really helps hearing voices during conversations. Very comfortable and do not take long at all to get used to. My overall hearing is so much better and I go out of my way to wear it as much as I can.

Much better than I expected

After just 2 weeks of use I can honestly say that I wish I had done this earlier. In an attempt to 'save money' a couple of years ago I did the cheap route of hearing amplifiers which did only that - amplify, so I got what I paid for. These hearing aids are so easy to use, are not easily seen because of their small size, and they do everything I was told they would do.

Highly recommend

I DO enjoy the benefits of wearing hearing aids. I have worn aids for the past nine years and recently replaced them with Phonak L70-RL hearing aids which I purchased through Zip Hearing. I've only worn them for about a week now, but I am very impressed. The quality of the Phonak product greatly exceeds my previous aids; which were from a big name provider. The sound is much clearer and more natural. The aids quickly adapt to the different hearing environments I am in. In addition, the MyPhonak app allows me to tailor my listening experience with my smart phone. I am very pleased with my purchase, and would highly recommend Phonak Life hearing aids.

Color: Champagne

The best overall sound quality I’ve found

I’ve switched from another top rated brand to these Phonaks and couldn’t be much happier. The sound is about as natural as I’ve found and Phonak has stepped it up in the interconnectivity and app space. They automatically connect to the TV adaptor, I’m no longer using sub-titles! I’m still learning the features of the app, I like being able to change settings on demand, but I have to say, the automatic adjustment works very well. Very happy. :)

The fit is comfortable

Sound quality excellent. They are a superior replacement to my five year old hearing aids. The fit is comfortable, recharging is fast, 3 hours or less.

Color: Graphite Gray

Game Changer

I am a first-time hearing aid user. The Phonak Audeo Lumity L90-R aids are very comfortable and greatly enhance my ability to hear high frequencies. From day 1, I've been able to wear them all day long. They hold their charge very well and I have no discomfort at all. The aids are small and barely noticeable. I really like the graphite gray color too. I like using the tap control for streaming, answering/ending phone calls and summoning the voice assistant. Bluetooth streaming works extraordinarily well and I find it very convenient to not have to carry around earbuds anymore. I highly recommend these hearing aids! The only knock on the product is the app, which could be more reliable and easier to use. Though I think that is typical of most hearing aid apps, not just Phonak's app. Special thanks to Jeff from ZipHearing who referred me to a great audiologist, patiently answered a ton of questions and helped me choose this model.

Video text transcript available

Video Transcript:

Hi, my name is Jay, and I live in central New Jersey. I’m here to review the Phonak Audeo Lumity L90-R hearing aids. They’re dark grey in color, and I’m a very first time hearing aid user. The needs that I had were for better hearing in noisy environments like restaurants or bars, and I also according to my hearing audiogram show that I had a hearing loss at higher frequencies. Since getting the hearing aids, and I’ve had them for a couple of months now, I’ve been able to listen to the TV and the car radio at much lower volumes, and have thus received a lot fewer complaints from my family about how loud the TV was. It’s much easier for me to hear in noisy places and easier to distinguish consonants. What I really like about the aids is they’re rechargeable and the charge on these Phonaks lasts a full day. And even if it’s a really long day if I wake up very early and go to sleep very late, there’s still at least 30 percent charge on the left and the right aids. Wearing the hearing aids is very comfortable and you don’t even really notice they’re on most of the day, they do not get uncomfortable as the day wears on they just couldn’t be more comfortable. I really like the Bluetooth connectivity, I’m able to make handsfree phone calls without even needing to use the speakerphone, so you’re transmitting your voice and listening just through the hearing aids themselves, and the sound quality is very good from what other people tell me at the other end of the calls. I love streaming music through these and the aids themselves are small and really unobtrusive, most people don’t even notice that they’re there unless I point it out. Let me show you one, I’ll pull it out now just to show you. Here you go. Put it back in. And they’re a couple of minor details that I don’t particularly care for but not show stoppers. The Phonak app is a little bit clunky and showing its age I think, but I’ve heard that’s true of many brands, so I wouldn’t pick a hearing aid based solely on the quality of the app, there’s also an issue occasionally with Bluetooth, sometimes I can’t really get it connected to the computer or to the app and it causes me to need to reboot the hearing aids here and there, just shut it and restart it. In terms of advice for people that are looking for hearing aids, particularly for first timers like me, get your hearing tests and act on that by getting hearing aids if the prescription warrants it. I put it off for a few years and wish I’d done this sooner, I’m hearing all kinds of things that I’ve never heard for years. Big tip, I would call ZipHearing, I spoke with Jeff Hall the CEO there and real shout out to him for answering a ton of questions and steering me towards the hearing aids that I picked. He has excellent prices and very easy to talk to and very easy to reach. He referred me to a wonderful audiologist in East Windsor, New Jersey, they’re called Horizon Audiology and they’re a fantastic practice and very easy to work with as well. Lastly, this is just general advice no matter where you get the hearing aid, is to make sure the audiologist uses real ear measurement technique, when they’re fitting your hearing aids, you can find more about that online, there’s several sources of them, one great source of videos on hearing issues and hearing aids is Dr. Cliff Olson, so that’s it and I wish you luck in your pursuit of hearing aids.

Good sound quality

My hearing aids have good sound quality and seem to be helping. The audiologist is super. I have gone back to see her once and she helped my problem.

My Phonak L70 hearing aids

I am new to hearing aids and my Phonak L70 aids and phone software and crystal clear and easily adjusted for whatever environment I might find myself. Most of the time the software adjusts my devices to the proper levels but automatically but when I might need further clarity or volume, I can get it quickly using the software on my phone. If I had to give this hearing aid a minus, it would be that the music quality it gives me via bluetooth could be higher quality.

Color: Champagne

Clear sound, waterproof and comfortable fit

Pros: Clear sound quality, waterproof, comfortable, Bluetooth, app Cons: Not great in a noisy environment, TV connection is unreliable, Bluetooth Phonak customer service is poor. I purchased this unit to help me understand speech better in a noisy environment such as a restaurant. The results are less than spectacular. Yes, my understanding is much better than it was with my old hearing aids at a table with four people. When that number increases to eight or more, I have difficulty understanding a person across the table. They work, but not great in this environment. The Bluetooth connection promised a comfortable experience watching television. Yes, the results are great when the TV connector works. My Sony television would not connect with my hearing aid so I purchased the Phonak TV connector. The connection is unreliable because it goes on and off unpredictably leading to an annoying experience. The TV connector is only 6 feet away from me. Phonak customer service was a long telephone wait and then the tech was unable to help me in any way. I rate this unit as poor. On the positive side, the units are waterproof and this allows me to use them while bicycling. A major plus for me. The batteries are rechargeable and after nine hours of use there is still 40 percent battery life left. This is very good. The app is easy to use but I recommend exploring all the options to become familiar with it. The ability to save and name settings, such as a particular restaurant, is great. Very good app. Overall, I recommend the Phonak Lumity 90 with the understanding that you should not expect miracles. For the most part it works very well but just be aware of its limitations.

Excellent service

Thus far everything seems to be working well. Not completely dialed in to TV yet but assuming we will be. We need to get more familiar with various programming.

Color: Silver Gray

A great Hearing aid

The sound quality is awesome, it is very comfortable to wear. I have forgotten that I was wearing and got into the shower, thank goodness it is also waterproof

Dolby sound vs a.m. transistor radio

I have less than 20 percent effective phoneme/morpheme discrimination and approximately 90 Db loss, these appliances increase discrimination to better than 90& and re-introduce sounds that I have not heard for years (maybe a decade). I can re-join group conversations and communication generally is greatly improved. Phone control of amplification is very helpful, especially in the car. One can reduce amplification on the outside to reduce road noise interference while discretely amplifying passenger side reception, enhancing listening comfort while traveling. Initializing the TV-connector was problematic. Enclosed instructions were very inadequate Better instruction on use of the device is needed (e.g. to initialize, start with all devices off, connect then activate the TV-connector, turn on phone, activate hearing aids). Thereafter, reinitialize when hearing aids refuse to connect to the phone application. This is occasionally necessary when switching back and forth from TV-connector to the automatic setting . TV-connector delivers Dolby quality sound. I'd recommend switching TV-connector off when not necessary for watching TV. Restaurant setting is good for dental visits. Music and TV setting offer some, but little appreciable improvement in sound quality.

Color: Sand Beige

I have been quite happy

After trying another more expensive brand from an in town provider (and returning them) I gave ziphearing.com and the Phonak L90s a try. I have been quite happy with the results, and working with a local provider that ziphearing.com suggested helped relieve some of the angst of spending that sum online and feeling positive that the L90s would be fitted to my needs.

Video text transcript available

Video Transcript:

Well hello, my name is Joel coming to you from the heartland of the country, I’m gonna tell you about my experience with hearing loss and now hearing aids. My hearing loss history is all rock and roll baby, I worked in radio for years and sitting there in a studio with headphones on for 5 hours a day, 6 days a week, plus concerts on top of that, all part of the job, and it took its toll on my hearing in pretty short order. Tinnitus probably showed up about 10 years ago and then I noticed that certain songs that I used to be able to hear cymbals and things like that, couldn’t hear that high frequency anymore, and then my wife got tired of me saying what, so I finally settled on hearing aids, I have the Phonak L90s, been quite happy with them, and they have really some nice features on them. Your able to adjust them quite handedly several ways through the app, here’s what they look like, that hands in back of the ear, here’s the other part that sticks on my head, and I’ve been like I said quite happy with them, best mix of sound and also the app has been quite nice, I use the app quite a bit, to me that’s a major consideration when you’re looking at hearing aids these days, is how well the app is gonna perform for you. What I liked about them is they sounded the best. I had tried out some others and I felt that these sounded the best and they come with classic Bluetooth, and I like that as well, the other pair that I tried didn’t have classic Bluetooth and they would disconnect and wouldn’t sound as good. So you know that’s why I like these the best, just because of those options. What I don’t like about these hearing aids, every now and then when I get a notification from the app, I get a audible hiss in the hearing aid, it’s just a shhhh, then it stops, we’ve tried to adjust it out and it’s still there. If I go into the app and when I know I’m in Bluetooth mode, and I select it, the option, and then go in and fiddle with the mic in bluetooth settings, I can make that hiss go away, but then when that program closes when that channel closes if you will, it comes back, so it’s not something that once you adjust it it sticks, you can adjust it out while that channel is active but uh it stays there for the rest of the time. Another thing that I wish about the app is that I wish these hearing aids could be voice controlled, it would be great to be able to say hey voice assistant, tell Phonak to mute my hearing aids, or hey voice assistant, tell Phonak to use the Focus program that I created so that way the microphones are all very tightly focused. So it just was nice to, would be nice to be able to have that option. There was another set of hearing aids that I tried that had integration with IFTT, if this then that, that if it was set up properly, if I broke the geofence, you know going for a walk, the house would change and lights would turn off or turn on depending on the day, so you could have some things automatically happen for you which I think for some people that as they age in life, having that ability to have things automatically happen based on where you are and what you’re doing I think would be a nice feature, but we can hope can’t we? Would you recommend these? Absolutely and matter of fact I have, I’ve got a buddy of mine that is losing his hearing as well as he ages and have suggested that he get these types of hearing aids from Phonak, and suggested he go to ZipHearing as well. Um did I have any experience with other hearing aids? I did, I tried a pair tail end of the year and I just didn’t care for them, they were uncomfortable, the app was iOS focused and I’m an Android person, so after having them for a couple of weeks I took them back. If I could offer one piece of advice when you’re looking for hearing aids, and that would be to test drive them. Listen to them. With this set of hearing aids where I was a little hesitant on which ones I wanted and the audiologist was kind enough to lay them out on the table and said let’s listen to all of them. And so the top brands I was able to try and I was amazed at how different some of them sounded from the others. There was one pair that took me all of 10 seconds to just hear them and go, these things are awful and so yeah, just have the opportunity to listen to them and I found that the Phonaks sound the best out of all of them. I appreciate you giving this a listen and I wish you the best as you look toward trying to solve your hearing problems.

Phonak Lumity 90 review

Nothing is perfect when it comes to hearing. That said, the Lumity 90's are as close to it as I've gotten with hearing aids. I've worn hearing aids for over two decades, with varying degrees of success. My hearing is borderline severe. The Phonak Lumity 90 aids have provided me with the best clarity I've achieved to date. I also purchased the Roger On iN to assist hearing in noisy settings. With limited use, so far, Roger has been fine. Roger also is excellent at listening to TV. I pair my hearing aids with an Android Google Pixel 6 Pro phone. At least in the early stages of wearing them, there is a tendency for a single hearing aid to drop its pairing every two to four days. Phonak has a workaround procedure to pair them again. It seems to happen less and less often, so maybe it will fix itself. There usually is a wait when calling Phonak's help line for assistance, but they are polite, knowledgeable, and thorough once they are on the line. The hearing aids are comfortable. I experienced some muffling with my previous hearing aids. That hasn't been the case with these. Don Treichler

Color: Beige

Great build quality and app is decent

I have just one Lumity Level 9 hearing aid and I barely notice that it's there. Unless someone sits behind me they cannot see it either. It's also does a great job with sound quality, especially clarity of speak. It works well as a bluetooth headset for listening to podcasts, but it's not the best for phone calls in noise, or for dynamic music. It was difficult to figure out how to use the app, but it provides a good number of features to help with adjusting to different scenarios. Overall, I find hearing aid apps to be poorly designed, so among other hearing aid apps this one is towards the top of the pile. Among other apps out today it's towards the bottom and needs more development.

Color: Silver Gray

They work great and are easy to use

My new hearing aids are top of the line, highly rated devices. They work great and are easy to use. My hearing and understanding are greatly improved. I’ve used a traditional hearing aid provider before and they were good but I saved several thousand dollars and got the same top end hearing aids and personal service.

Color: Beige

Sound quality is excellent

Sound quality is excellent. The ability to change settings depending on my environment, being able to receive/talk on the phone hands free and listening to music makes all the difference in the world.

Phonak Lumity 90

Tried several hearing aids over a 3-4 mo period and ended up choosing Phonak Lumity. .It has an AI based OS like many others do. The sound is generally good but I cannot really detect any difference between the various programs. That is to some extent predictable since its automatic mode is supposed to adjust to the environment. Sound is as good as Widex. Ultimately chose Phonak since it connects through regular Bluetooth and my pnone is android. It does drop connection with some frequency but is easy to reconnect. Comfortable to wear and easily maintained.

Not sure yet

I have been using my Lumity Life 90 hearing aids for nine days now. The jury is still out. My hearing loss is all higher frequencies, and I am not sure the cost is giving me a wortwhile improvement. But, I am open to the possibility of recognizing a possible benefit after more use.

First aids, seem excellent

With am moderate to severe hearing loss, these are first regular hearing aids. Tried an Over the Counter aid first which was fine except not designed for my loss. The Phonak Lumity 70 aids work very well. Subjectively, they allow me to listen to music and tv at a lower volume than before - confirmed by my wife who has normal hearing. This level of aid has streaming capabilities and I use them regularly for phone calls. They work well - according to friends, my voice sounds natural. I have tried streaming on the aids and it is also very good with natural sound. After one month, we have no regrets or reservations with these aids. I would get them again. They fit well. This model is behind the ear with a hardly visible receiver wire. Battery life is good - I have worn them for over 15 hours at a time and they still had a good usable charge.

Color: Silver Gray

Very satisfied

I am very satisfied with the sound quality, adjustability and battery life of these hearing aids. For the seven years prior to switching to the Phonak Lumity hearing aids, I wore another brand. The Phonak Lumity is far superior in every aspect, I should have made the switch years ago.

Color: Graphite Gray

Phonak Audéo Lumity devices are terrific!

My first set of hearing aids were top of the line 7 years ago when I purchased them. They were behind-the-ear units with a hollow tube to transmit sound to the ear canal. Batteries lasted about a week. Their iPhone app provided seamless connection to my phone. The sound quality was good, but not enough to participate in conversations in noisy environments. The battery compartment doors got loose over time and wouldn’t reliably close. The tubing became stiff and slippery and the ear inserts slipped off too easily. My new Phonak Audéo Lumity L-R 90 hearing aids are a big step up from my previous devices. It was only after I got my new devices that I realized how much I’d been missing - clarity, broader frequency response, crispness, presence, and spatial definition. Best of all, the signal processing of these devices allows me to participate in conversations in noisy environments - ones where my older units weren’t enough. The new devices are rechargeable, eliminating weight and mechanical issues. In fact, the new units are so light and natural-sounding that I forget I’m wearing them. Any behind-the-ear device will have challenges with glasses. These do too, although their smaller size makes that less of an issue. The iPhone app is not quite as intuitive as my previous brand, but it appears to have plenty of options for adjustment, and the ability to save new programs. I look forward to playing with the parameters such as Noise Reduction, Speech Focus, and Dynamic Range. I can save up to 4 custom programs in addition to the ones installed by my audiologist.

I love my hearing aids

So happy with the hearing aids love hearing the TV hearing others on the phone and regulating my device to improve my hearing! I didn’t want to wear or have hearing aids out side my ear I have them in my ear and over me hear ! I love them!

Color: Graphite Gray

The sound quality is very good

This is my first set of hearing aids. The sound quality is very good, especially music, although I'm still getting used to the volume of sounds I assume I was not hearing previously. They are very comfortable, and I do not realize I'm wearing them most of the time. One issue that everyone should be aware of is "body shadowing". Phonak alerted me to this when I called to complain that music from my iphone was cutting out frequently or totally when my phone was held at my side or in my pocket. Due to the type of bluetooth technology that is used, the connection has difficulty transmitting through your body unless the transmitter (phone) and receiver (hearing aid) are close to each other.

I can hear again....woohoo!

The sound quality is good and the technology is really wonderful....Its a whole new world for me..no tot have my tv or music blaring at top volume levels

Very pleased with my new hearing aids

I have had a very easy transition into wearing my hearing aids. They are very comfortable and I am able to hear people better. I like how they connect to my phone and iPad also, making voices clearer to me.

Color: Graphite Gray

Outstanding

I loved the (Phonak Lumity 90) HAs immediately. Even though my hearing degradation is only mild to moderate, I was much more aware of my environment the moment I inserted the devices. I tested long range sound pickup, and the result was impressive. Even a family gathering of 7 adults, and a very enthusiastic 1.5 year old was easily handled. I could understand everyone around the table. When playing with the child on the floor about 15' away I could still follow the conversation at the table. The devices are comfortable enough that I am unaware of their presence. I also enjoy the two Bluetooth connections that the units can maintain. My cell phone calls, and movie sound tracks from my iPad feed directly into the hearing aids. Phonak does need to hire competent, and creative programmers to work on their smartphone interactions. The software does connect to the HAs, and one can control volume and operating mode. But the software does not react to switches into landscape mode, nor does it communicate with a smart watch. Controlling volume from a watch would be much less intrusive than using the phone app. Toggle switches on the devices themselves are intended for volume control, but mine perform other functions as well, which I have not under control yet. So I hesitate to touch the HAs while in operation. One caution: removing a Covid protection mask easily flings the devices out of the ears onto the parking lot. Similarly when lifting off a motorcycle helmet. Obviously, this issue will be the same for all brands. Overall, no regrets. I would buy these again.

Color: Beige

The automatic adjustment for varius environments

Sound quality is great, I pick up more subtle sounds that I previously was not aware of. Not as a distraction, but as it "used to be." Audiologist has been patient and thorough. Two features I don't like, but these are personal preferences. First is the blue tooth connection with my cell phone. I didn't like it because I get a lot of junk calls and there is no caller ID. The only time I really need it is in my truck, which already has blue tooth with my phone. The Phonak blue tooth over rides this. The problem was that I really had a hard time getting it out of the hearing aids once the Audiologist set it up. It took her to clean it up, now all is well. The other thing is to increase the delay in the chime when you put the hearing aids in in the morning. I like the chime to tell whether or not I have them properly placed in the ear canal. Other than these, the hearing aids are the best I ever had, and I used Phonak for at least 15 years(at least 4 different models).

Color: Champagne

Oticon best verses phonak’s best

My 12 year old Phonak’s needed replacement. Phonak's new model did not have replaceable batteries and I did not trust rechargeable batteries, but have like the brand well over the last 12 years. Oticon has replaceable batteries and I have heard many good things about the company. I got a set of each hearing aid to try. The battery life on the Oticon was impressive but personally, I felt they were lacking in performance. I was told that could be remedied with new speakers, which I’m sure would cut into the battery performance some. Are use them for a week and then switched to the Phonak. I found a phonak battery life to be inadequate but does not have a problem with volume and also found the program on my phone to be better also. I’m Very concerned about replacing the rechargeable batteries in the Phonak every two years or so at a rumored cost of $400 plus. I will likely keep the phonak in spite of its drawbacks.

Phonak Lumity, great results.

This is my first hearing aid purchase. ZIP was less expensive than going through my insurance and their local network provider was excellent. The comfort level and the sound quality are outstanding. I am extremely pleased with the price, the product and the service I received from ZIP.

Good recommendation

My new Phonak Lumity aids are a nice improvement over my 7 year old Phonaks. It's amazing to see how the technology has gone forward in just 7 years! Good recommendation!

Do what they are supposed to do

Sound quality is pretty good. Intially there was too much sibilance but my audiologist fixed it. They are easy to install and after a few minutes, I am not aware of them.

Very happy

I am very happy with the hearing aids. The sound quality is great; just as I remember the sounds before my hearing loss. I like the design and they are very comfortable, as if I don't even have them on. Nice to be able to just put them in a charger at night. They are holding up real good and see no cons to them.

Easy, good savings, reliable

The sound quality is good. I am still adjusting to wearing hearing aids. Especially more difficult when wearing masks, eyeglasses & hearing aids, but otherwise very satisfied.

Color: Velvet Black

Money well spent

Originally purchased the Oticon brand. Now trying Phonak Audeo Lumity 70 because compatibility with my android phone is important to me. Hearing aids are comfortable to wear all day and evening. Sound quality and operation are good, but still need some fine tuning to improve clarity.

Color: Graphite Gray

finally got the best

I have tried on line hearing aids in the prior year and a Northwestern Hospital managed experiment involving the setting of hearing aids without an audiologist. All had various problems. I then was sent by a friend to a phonic dealer in Chicago. Before I went ahead there I learned from another friend about Zip Hearing . He told me that Jeff was a wonderful person and would provide high-quality hearing aids and referral to an experienced audiologist and a significant discount. He delivered in all respects. The phonic over the ear hearing aids I have are wonderful and make a real difference to my life. Zip Hearing has the secret to good and successful business -- excellent products, the best prices and people who are courteous and competent.

Video text transcript available

Video Transcript:

Hello. I live in Chicago, I just turned 74. Um, it took me at least 2 or 3 years after people started telling me that I wasn't hearing them well to actually get effective hearing aids and um thanks to ZipHearing and a friend of mine who had dealt with them uh I finally did so. I’d had earlier testing at Northwestern Hospital and uh have moderate hearing loss especially in the sort of middle ranges. Um, uh and I tried um a product called Ear Go which is an in the ear hearing aid and um it didn’t work. Its difficult to um, for me, to get uh effective hearing aid assistance or hearing assistance um, without a competent Audiologist and you should definitely not try to do this yourself in my opinion. The hearing aids that I finally settled on were the same brand as a friend of mine had called Phonak. That’s the uh, and the particular model I ended up with was really the best ones they make the Phonak Audeo Lumity 90. Um, if you’re gonna do this you might as well get as good a hearing aid as you can and these have been excellent. Uh, I’m wearing them now and I’ll show you. I’ll take out, and I’m wearing them with my glasses which seems to work fine, they don’t have very bulky arms and that hasn’t been a problem. And I was also was looking for something in the ear sort of out of vanity but no one knows I’m wearing them so thats so this is a close up of it. Uh, I think you can see it pretty well there. This is I think one of the most popular colors. I chose the gray, silver because that’s what my hair is sort of gray silver. And you learn to put them in pretty easily. They’re effective, they automatically adjust. They have a useful restaurant setting which is one area where I particularly find them useful. Also a television setting, and all of that is on my Iphone and they link very well. I would recommend these and I have recommended these to friends and I’ve referred people to ZipHearing. I think they combine a good level of service, value and most importantly they refer you to an Audiologist. In my case, a person out, a doctor out in Oak Park which is about 30 minutes away from where I live in Chicago. So don’t cut corners. Hearing loss costs some, costs you in terms of your social connections, your um, presence in the world. Even your intellectual functioning, all of those things work better when you can hear what’s going on, I mean it makes sense. Uh, I’m looking in my list of what I’m supposed to tell you here. Um, I’ve told you about my experience with other hearing aids. I was also was in a Northwestern study which had the same type of hearing aid but they were testing whether they could be fitted without any human intervention using a program, a computer program and the answer was, for me, no. They um, they didn’t work quite well and the volume adjustments and other things were awkward and I finally turned them back in. The only fault really and maybe this is I don’t know how to handle it but when my phone rings, my iPhone rings, even when its shut off, so that it won’t ring out load, the ringing goes directly to my hearing aids. And um, so I can be sitting having a conversation and all of a sudden there’s ringing in my ears and thats not good. If I turn off bluetooth that goes away but I think I need to do a little more homework on how to manage that. Well, I hope that’s useful, I’ve been rambling on here. Um, Phonak Audeos have been wonderful for me. Thanks a lot, bye.

The process was very good

The purchase, supply and fitting was smooth, efficient, and confidence building. I’ve had them only about 4 weeks and have not been in the situations that bring out all the features of the hearing aids. They are comfortable (took a while to get accustomed to having a foreign object in my ears) and have greatly helped. I’d highly recommend them to anyone.

As good as it can be

Sound quality is as good as it can be with my deficiency. Aids are durable, comfortable, and do everything for my hearing that I need doing. I will choose this brand the rest of my life for efficiency, reliability, and subtlety.

Color: Silver Gray

Phonak Lumity 9

The quality of my new h/a is very good. I particularly like the ability to make adjustments to accommodate my surroundings, using the app on my iPhone.

Color: Beige

Best Hearing Aid Ever

The sound quality is excellent. I have struggled for years trying to find hearing aids that would allow me to participate in discussions with family and friends. These hearing aids have made me confident in social settings knowing that I have not misted what others are saying. I love the recharge feature as I had to remove batteries each night and constantly replaced them. My husband is very happy with not having to repeat himself in conversation with me.

Function as advertised

The sound quality of the hearing aids is good. The hearing aids respond well, and they function as advertised. These hearing aids have given me the opportunity to hear everything.

Good experience

Sound quality of the hearing aids is excellent. App is useful. Charger works well. Adjustments by audiologist were accurate. Price and support at zip hearing were terrific.

I am impressed

Just started wearing them, but I am impressed with the improvements in hearing everyday activities. I am especially impressed with the music function and the fact that I haven't had to ask my husband to repeat himself since I got the aids.

Color: Sand Beige

Improved speech recognition

The sound quality of my Phonak Lumity 90Rs is great! Streaming and hands-free phone calls are highly useful, but the best thing about them is the improvement to speech recognition.

Color: Sand Beige

Trial and error

After trying two different brands of hearing aids, I finally settled on the Phonak Audeo Lumity 90s. These worked much better with my Android phone, though I still have some connectivity issues occasionally. The Starkey brand that I initially tried does not play well at all with Android. Aside from the learning curve, I'm very satisfied with these hearing aids and would definitely recommend them, especially if you like good technology and what it can do for you.

Works flawlessly

The sound quality is clear and the bluetooth feature for streaming is solid. I say this comparing the Jabra hearing aids from Costco that I purchased and returned within the trial period, The issues with bluetooth for Android just did not work and their aids were not "ready for prime time" in my view. I was very happy to find out that the Phonak Lumity 90 hearing aids work right out the gate. Very Happy!

Excellent!

I've used Phonak before, tried out a couple of other brands, overall very happy with these.

Color: Silver Gray

A new chapter in my life

I cannot believe the terrific sound quality and how much I have been missing in my life. My days are brand new with these Lumity 90R hearing aids. I am able to communicate far better than before and understand the quietest conversation in the loudest room.

Video text transcript available

Video Transcript:

Hello, my name is Les and I’m from Vero Beach, Florida, and I recently got hearing aids, my first pair, ever, and the pair that I chose the hearing aid that I chose, or that my audiologist helped me choose is Phonak. And the reason I like them is they’re top of the line, they’re Bluetooth capable, I can answer my phone on them, I can listen to music, I can stream, I can listen to my TV and they’re rechargeable, so every night I just put them on my nightstand and they come with this great little charger. You can only put them in one way and it charges, you can also hook this up in your car with the USB cable they give you, or I plug it into the wall. They work great, I waited probably too long to get my hearing aids, probably should’ve bought them 7 years ago but I was in denial, but now that I have them I can’t tell you how wonderful it is to hear things, hear conversations, sit in a restaurant, go to the movies, listen to TV, it has really opened up my life. I used to run away from people that were important to me because I just got tired of saying what, huh, what. One thing I got with my hearing aids is this great little case from Phonak, very inexpensive I think it was 10 bucks, from Phonak, and if you’re at the beach or by the pool, or somewhere where you just don’t want to wear them for that period of time maybe for a little bit, this is a great little carrying case, slips right in my pocket and it’s easy to carry and it keeps them clean and keeps them neat. They’ve been, no maintenance for me at all, they’ve worked like a charm. I’m not sure what else I could really tell you that would encourage you to get hearing aids as soon as possible. They are a life changing item, I tell my friends who don’t have them, get them, spend the money, buy the good ones and you won’t regret it. I haven’t regretted it one day since. Interesting thing when you go to the audiologist, they put your hearing aid in the computer, they hook it up to a program and they can tell you how much time you’ve been wearing them. She said oh this great you’ve been wearing them 12 hrs a day. Really how do you know that? Well the computer can read it. She said 18% of the time you were in a car, 8% of the time you were in a very loud environment, I was totally impressed, totally blown away by their computer program, totally blown away by Phonak Audeo hearing aids. As I said before, get them, don’t wait.

Wonderful

I hear things I didn't know I wasn't hearing for a long time. They're very comfortable! No one notices I have hearing aids in. I'm very pleased with them!

Now I can hear the all conversations

The Sound quality is great. Now I can hear the all conversations when talking with a small group of friends. And I can engage more in all occasions.

completely satisfied

The sound quality is fine after the professional adjustment done by our local hearing person. I'm delighted to have bought it from your company.The communications were more than satisfactory. If asked will be glad to recommend the ZIP Co

Over the moon

I couldn’t be happier with the Phonak lumity 90 hearing aids. No other hearing aids I previously owned satisfied all my needs. I actually enjoy wearing them all day long.

Natural sound and great features

The sound of my Phonak Audeos are very natural and they are quite comfortable. I especially appreciate the great sound of streaming music with the Active Vents- it’s comparable to good earbuds and I love that.

First time user of hearing aids

These hearing aids are great and no need for my Apple earbuds any longer. The hearing aids connect to my IPhone, IPad, the Phonak app and a Bluetooth transmitter I have connected to my TV. Plum, capable of adding more devices.

Video text transcript available

Video Transcript:

Hello, my name is Bill. I live in Vero Beach, Florida, and I would like to share with you my experience in getting hearing aids. First of all, it's no secret I needed hearing aids years ago. I just couldn't get myself to get them. I always had different reasons for not getting it. Mostly because people that I knew, my mother, my brother, my uncle, friends, and that had them, never seemed to wear them. And I always used that as justification that, well, if they are not going to wear them, I am not going to wear them. But then I heard about some of the features that the newer ones had, and I got quite interested in it. You know, specifically, I found out they are now, some of them are now rechargeable. They allow you to connect to your iPhone or basically any phone. They have the ability to connect Bluetooth, devices. Especially when I was interested in was a TV and, pretty much it got my interest and I started to look into them. And so I started with an audiologist here in Vero Beach, and I went through and verified my understanding of hearing aids and the features I just mentioned, and zeroed in on two of them, one being, one being Oticon, the other one being, Phonak, which is the ones that I ended up with eventually. And actually, I will show you the one. It's basically a typical over the ear type, hearing aid, just fits over the back of your top of your ear plugs in with that little looks like a tube, but it's actually a wire. And I tried them and liked them until I found out the cost. And at the audiologist, they told me that they start that particular brand Phonak's Lumity starts at 5000, and they go to 7500 for the pair. And that was enough for me. I didn't need to go any further. So, I came home, and I start searching the internet for that particular brand, and I found Zip hearing and something about 40, 50 or 60% off. I don't remember the numbers, but I did go through them and the pair that level that I wanted through the audiologist was the second from the best, and that was $6,500, I think it was. And when I got the price from, Zip hearing it was $3,800 and I was like, whoa, I just couldn't believe it. So, I called and talked to them about how this works, and they connected me with an audiologist just like the one I had seen, but not the one I had seen, and it was in Port Saint Lucie Wave audiologist. And I went there, and they basically paired me with everything. And I ended up with, with the Phonak’s hearing aids, something that I have been completely satisfied with for the last I guess it has been maybe three months now, maybe a little bit more. And no regrets.

Color: Sand Beige

My Phonak Audeo Lumity 50 hearing aids

The sound quality is very good. I get some high freq overtones when I play my guitar otherwise the quality sounds great in all other situations. Listening to the television or conversations in restaurants aren't as "perfect" as I'd hoped, but there is a lot of improvement.

They met all my expectations

They were excellent sound quality. most important is they are easy to use. I went to 5 audiologists trying to save money and I finally saved $2,000 with Zip Hearing! I helped my brother purchase from Zip Hearing in another city and recommend them to a friend.

Good sound quality

Good sound quality--charge lasts all day. better noise cancellation in car. Helps with loud noises. have some difficulty with the app--It drops the bluetooth connection and when I want to reload the app etc.

Absolutely love Lumity Life

This is my first pair of hearing aides. This brand was recommended to me, the cost was very reasonable. And I can say without a doubt that these are perfect for me. When I tried them on the first time I literally cried, because I could hear again.

Color: Beige

Bluetooth drops

Sound quality is good Bluetooth drops during a call after 3 or 4 minutes The restaurant setting doesn't really help in a noisy location Hard to get used to wearing them, even after 3 weeks

Phonak Audeo Lumity Life.

Sound quality is very good. They feel so good that I’m sometimes not even aware that I’m wearing them. The waterproof feature is fantastic, since I hike almost daily in a temperate rainforest.

Outstanding!

Love my new Phonak Audeo Lumity 90 hearing aids. Changed my life! I can hear birds and insects for the first time in years. More importantly, I can understand conversations and I'm less likely to avoid social situations. The technology is intuitive and user-friendly. Very easy learning curve.

Phonak Audeo L90 Life

I am two weeks into these new hearing aids and have had three visits to change speakers, domes and adjust settings. We are not yet at 100 percent of my prescription as the brain requires some time to adjust to new sounds. The aids are larger than my previous Phonaks which is tolerable. The rechargeable batteries last about 16 hours if streaming is not used. I would rate these as better than my 6 year old Phonaks but not yet acceptable for fit, comfort, or performance. I am looking forward to resolving these issues prior to the 45 guarantee period.

The Phonak is great!

I really like the Lumity hearing aids. I thought it would be a problem getting used to them; but, it was a cinch. My only small complaint is the "MyPhonak" App doesn't always work the way it should (could?). This doesn't affect the hearing aids themselves; but, for those of who rely on Apps, it can be a minor nuisance.

Phonak Lumity 90 great with android

I purchased the Lumity 90 primarily because I wanted hands free calling with my android phone. It has been great and works just as promised. I have had hearing aids for over 25 years and had other major brands. The Lumity 90's are the first aids that provide a really significant increase in my ability to understand speech.

Great product

I was a bit cautious about how they could help me but now that they are fitted and at 100%, I am glad I chose Ziphearing. The Audiologist has been great. I feel like I have been really taken care of and the price was better then others I had seen. Glad I made the right choice.

Color: Champagne

Easier/Better than expected

The hearing aids are easier to get used to than I expected. Sound quality is very good. I did not think I would appreciate them, but actually I do. They are easy to put on, and I really now don't notice them.

My Phonak Audeo Lumity 90s

I've had hearing aids aids before but I decided to try the Audeo Lumity 90's. These aids are powerful and excellent for streaming, phone calls, and quiet situations. I have severe hearing loss though, and the one area I still have trouble with is group situations in an open setting. If I can face the speaker head-on, it helps a great deal. Overall, for me and my disability, I rate them at 90 out of 100.

Phonak Life 90

Sound has been much improved over my 5 year old Resounds. App functionality and adjustments are great along with adaptability to IPhone/IPad devices via Bluetooth connectivity.

Color: Silver Gray

Happy to hear

I told my wife i did't need hearing aids, until i got them. It took some time to get used to hearing again. I like the size, they fit well, the quality of sound is good and I like the fact that they are rechargeable.

Color: Silver Gray

Love Hearing All the Birds in Our Yard!

They are small, almost unseen, and very comfortable. I really like being able to hear ALL of the words! I enjoy being able to hear in a car while driving, and in a noisy room, I can carry on a conversation with friends without a problem.

Video text transcript available

Video Transcript:

Hi there, I am Martha W. In 2020, I experienced some mild to moderate hearing loss. Generally, I found that if I visited my ENT doctor, my ears had collected wax after a cleaning. They were good to go and no prescription was recommended at that time. In July of 2023, I again saw the same audiologist. I noticed I was having some difficulties understanding all the words of some individuals. I believed at that time they were speaking too fast for me to grasp all the words. Also, in situations where there was a lot of noise, I definitely did not get all the words. The test indicated a mild to moderate severe loss. At that time I was given a prescription for hearing aid and she said that at times inner ear damage occurs as we age. Soft sounds were hard for me to hear and even loud ones appeared muffled. She said these were the most common types of hearing loss. My search then began for a hearing aid. I went online, came across the zip hearing website. I read about Phonak's latest hearing aid, which was an audio lumity L90. There are many things I really liked about the hearing aid and I still do. The battery is built in and it is a rechargeable lithium ion battery. I like the tap control feature, which means that to answer a call a tap to the top of my ear to open and to end the call also. You can also use your phone if you would rather. I like that the call sync through my hearing aids. Music will also a plus when walking or working around the house in the yard. The aids also have a multifunction button or buttons that allow for volume control and phone calls, etcetera. I particularly enjoy having an app on my screen which can be set on my phone actually, which can be set for various situations such as calm speech and noisy areas. Speech where there's loud noise, speech in restaurants, television. I found it very easy to set it on automatic and rely on the AI or the artificial intelligence to select what I need. Amazingly, so far so good. I wanted to show you the hearing aid. I took one out just to have it for you to show. It's very tiny and very small and this is the charger that goes with it. So to charge it at night, this is where my right ear. You just drop it in the little slot and that's it. And the left one is still in my left ear. But then you would drop that in. I chose this hearing aid for all of the above features, and after I spoke with Jeff Hall, the CEO of Zip, hearing I was even more sold. He is gracious. He takes the time to direct me to a hearing specialist when I receive the hearing aid and there are many benefits built into this as the specialist helped me get used to various things with the hearing aid, he helped me find the correct speaker fitting I needed. I have very small ear canals and between Jeff and the specialist he referred me to, I was soon fitted with exactly what I needed. I like everything about it. I cannot believe that I was missing out on so many sounds. I have an orchestra of birds in my yard, whereas before I thought there were only a few. I very much appreciate being able to hear all the words when speaking with others in noisy areas. So a special thank you to Jeff Hall and to Frank the specialist he got me started with for this addition to my life. Thank you Zip hearing.

Color: Graphite Gray

Big improvement

The sound quality is very good and a big improvement over previous hearing aids. The sound is clear. Work well with Bluetooth. The app is not consistent.

Color: Silver Gray

Terrific Hearing Aids

Phonak L-90 hearing aids are very reliable and durable. The sound quality is excellent. Rechargeable hearing aids are a must! The ability to talk through my hearing aids while at least within 10' of my cellphone is a benefit as well.

Better than expected

My Phonak Lumity hearing aids are a dramatic improvement over my previous hearing aids which I had used for ten years. Technology has come a long way since then. I am able to hear sounds clearer and at a higher volume without any feedback. I can stream my favorite Spotify songs with the sound quality of high end speakers. Hands free telephone calls are a great advantage. Since I've only had them for a few weeks, durability and reliability are yet to be determined. Only issues so far have been maintaining connection with the Phonak app and the increased battery drain associate with streaming music or TV.

Color: Champagne

Awesome!

I did not wear my old hearing aids because they were uncomfortable and could never get them adjusted correctly. My new ones are awesome! Sound quality is excellent, they are comfortable, and the audiologist has them perfectly tuned in.

Color: Silver Gray

Very pleased

I am very happy with my new Phonic Audeo L-RL hearing aids which I purchased thru ZipHearing. My previous devices were going on 7 years old when I forgot to remove them when I went surfing and lost one. The loss was fortuitous in the sense that the new ones are so much better. The sound quality is greatly improved as well as the ability stream via Blue Tooth phone calls, music, without having to wear anything around my neck!

Worked Out Great!

Although my old aids were only a few years old, I was missing a big chunk of conversation at work and in social settings. With these, my understanding of conversations has vastly improved. Loving the improved bluetooth capability with my Android phone too.

REALLY GOOD

THE SOUND QUALITY OF THE LUMITY 90 HEARING AIDS IS REALLY GOOD. ESPECIALLY AFTER I HAD THE FIRST ADJUSMENT. I AM GETTING USED TO WEARING THEM AS IT IS NOT A NORMAL THING THAT I'M USED TO. THEY SEEM TO FIT COMFORTABLY. I LIKE THE FACT THAT I CAN HEAR MUSIC FROM MY PHONE WHITH THEM AND TALK ON THE TELEPHONE WITH THEM...

Cannot Provide a True Rating on them Yet

Within the first month of wearing them, the right Phonak Lumity hearing aid was acting squirrely in its program changes and sound volumes which was not occurring with the left hearing aid. Additionally, that right hearing aid started completely losing its charge halfway through the day while the left one had a 50%+ charge left in them. The hearing aids and charger have been sent to Phonak under warranty for repair and likely replacement. I've used Phonak before and had issues within the first two years of use. The manufacturer replaced them under warranty and for the next 7 years they worked great. So, I am hoping Phonak comes through with a good working pair that I can make a better judgement on. Initially when they were working fine, I liked them very much.

Color: Champagne

Super-impressed with what these can do!

These hearing aids are amazing. The connectivity, the advanced software features, the tuning, logging and diagnostic capabilities, and even their "automatic" mode is so impressive, especially given their very small size and weight. As someone who has sensitive skin and is often irritated by wearing jewelry, watches, and the like, I was apprehensive about having to wear them. These are so small and (after the first few days) so comfortable that I tend to forget that I even have them on. I enjoy them and my family and coworkers enjoy conversing with me so much more now that they don't have to go to extra effort to keep me tracking the conversations. I'm very pleased with my purchase and really like the provider I was referred to! All of this happened because I found the information and guidance I was looking for from ZipHearing! Thanks!

Great hearing

The hearings that Zip provided are working great! Probably better than I want - LOL I even hear things that I wish I didn’t hear. LOL ???? Thank you…..

Phonak lumity does it well

The phonak Lumity hearing aids do most everything well. They are so comfortable I have to check that I have them in. The sound quality is good though we still might be tweaking that some. The app and BT connectivity are easy to use. The health tracking needs some work yet. It counts about twice as many steps as my other step trackers. But that's not why I bought these hearing aids. I would recommend them

Color: Graphite Gray

Excellent sound quality

The Lumity Life 90 hearing aids I purchased have excellent sound quality, wifi connectivity, smooth transitioning between programs, excellent performance in windy, high ambient noise and high frequency where my hearing deficiency is worst, environments. Only con I have identified is the lack of a gps find my hearing aids option.

Color: Sandalwood

It's a little early, but..

I got top of the line Phonaks. The sound quality seems good, maybe a little tinny, which is a function of the setting, not the hearing aid. I went to a large dinner in a hotel dining room and could hear much better! Tonight I will go into another difficult hearing situation and expect it to be better, also. This is my first pair, so I am not quite sure what to expect yet. I am hoping for much better, but know not to expect perfection.

Phonak Audeo L70

The sound quality is good as they have helped my overall hearing, but I havent noticed a difference in noisy situations with the hearing aids, which has been a concern for me. I first started with the L50 and was not happy with them so I upgraded to L70 and the background noise is not much better than before using hearing aids. They are comfortable that is easy to forget I have them in.

Love my Phonak Audéo Lumity 90 ‘s

I have researched all of the top 5 hearing aids identified by Forbes and found the Phonak Lumity 90’s were the best for me. 1. seamless transition between Apple products 2.comfortable to wear 3. good sound resolution for various settings I am still in the learning stage but so far have no complaints whatsoever and am convinced I made the best choice for my hearing needs.

Not a significant improvement

Sound good, but not significant improvement over my 3 year old Oticon. Left would drop out sound and not connect properly to app all the time. Dr. thought this may have been more of a phone issue. Mostly just didn't feel adequate benefit over current. Good fit. Looked good.

New top of the line Phonaks

My new Phonak L90 hearing aids are a nice upgrade from my 9 year old Phonics. They work better in noisy environments and the phone app giving some control over them is a real asset. I also like the rechargeable feature over the endless buying of batteries.

Hearing ads

The hearing ads have been working great. I love the app and all the info that I get from it. I will recommend to anyone that asks me about them. Love the hearing ads

Color: Silver Gray

Working great

So far these new hearing aids are working great, sound is natural and the wind noise is greatly reduced when compared to my older hearing aids. I can understand my wife better than before and the recharge time is much greater than my old aids. Overall I like these and would have given a higher grade except that I still can not understand the TV. Don’t know if is the tv speakers or 5he aids. Taylor Woollen

Genesis 24 AI didn't work well. Phonak 90 did

The first HA i got were Starkey Genesis ai 24. I expected a lot from them after doing research for months. I was always changing them from the app and they never worked to my specification. Especially the Bluetooth side. My specialist tried to get them to work, but never succeeded. Switched out to Phonak 90 and everything works pretty seamlessly, say for the Bluetooth TV cuts in a nd out and the connection doesn't always work.

Better than my ReSound!

The sound quality is an improvement over my prior hearing aids. The clarity with a TV is a little better. However, I still struggle a bit hearing the wife in the house. That is more of an issue with her not looking at me and projecting. I do miss the charger with a battery pack though. It allowed me to travel overnight without taking all of the wires and also to be comfortable in a power outage.

Phonak Audeo L90 hearing aids.

I am still getting used to the devices as it's only been a couple weeks since I received them but I tell already that I'm hearing much clearer and sharper. They're also comfortable and not one person has noticed I'm wearing hearing aids. Very happy so far! Regards, Barney

It's early, but seems like a big improvement

I'm still learning all the different settings for different environments, and it's easy to set them up via the app. Best thing is that I can hear my husband more clearly! Love that they have rechargeable batteries.

The best

Wearing my Phonak Life 90 hearing aids has given me a new sense of independence and confidence in social settings.

Phonak Audeo Lumity

This is my first pair of hearing aids. I've been wearing them for 3 weeks now. I am surprised how comfortable they are. Sometimes I'm not aware of them at all. Sound quality is pretty good but it is a wee bit different than hearing without the aids. I suspect with time it will seem quite normal to me.

Color: Sand Beige

Very good hearing aids for less

Compared to another brand of hearing aids I was trying, the Lumity hearing aids I purchased through Zip were superior. The sound is not "brassy," and they are exceedingly more comfortable. I forget that I'm wearing them. Huge plus: unlike the other brand of hearing aids I was trying, Phonak's Bluetooth works within 30 feet of my older model iPhone, so I don't have to carry my iPhone around with me and position it properly to have a phone conversation. The hearing aids are reliable, durable, and easy to troubleshoot. Much appreciated the discounted price, which was covered by my hearing aid benefit.

Color: Velvet Black

Hearing everything as I did in my youth

Summary: Roy shares his positive experience with Phonak Audéo Lumity Life 90 hearing aids, particularly the Lumity R Life model. Having used hearing aids for 12 years due to severe hearing loss, Roy values the advanced technology and features that improve his active lifestyle, including group meetings and family gatherings. He praises the device's camouflage with his glasses, the effectiveness of custom earmolds, and the convenience of the portable charger and Roger On accessory for enhancing speech clarity in various environments. Roy is impressed by the AutoSense 5.0 technology for its adaptive settings and appreciates the waterproof rating, which gives him confidence in the device's durability. He enjoys the natural sound quality, Bluetooth connectivity for seamless audio streaming, and effortless phone calls. However, he notes the mobile app's slow response and the battery's limited streaming capacity, yet manages these drawbacks effectively. Roy strongly recommends Phonak Lumity to others, emphasizing the importance of choosing hearing aids that fit one's needs and advocating for the removal of stigma around hearing aid usage, highlighting the improvement in quality of life they bring.

Color: Velvet Black

I can almost call it life changing

Summary: Tom, a professional engine builder exposed to loud environments, shares his journey through various hearing aid experiences, culminating in his satisfaction with Phonak Audéo Lumity Life 90 hearing aids. His work around high-performance engines contributed to his substantial hearing loss, making communication challenging, especially in noisy settings. After disappointing experiences with other brands and sales-driven audiologists, Tom emphasizes the contrast with Phonak's Audéo Lumity 90's performance, value, and rechargeability. He appreciates the extended battery life and sealed unit design, which prevents sweat damage, a problem he faced with previous aids. Tom highlights the significant improvement in hearing and communication at work and in social settings, marking the change as almost life-changing. He advises potential hearing aid users to differentiate between audiologists and salespeople, emphasizing the importance of seeking solutions over sales. Tom's positive experience with Phonak reflects in his ability to engage in conversations, enjoy music, and participate in meetings without additional devices. He concludes by recommending this hearing aid for its natural sound quality and user-friendly features, offering a stark contrast to his previous negative experiences with other hearing aid brands.

Color: Champagne

I can use it easily with my phone, TV, stereo, computer

Hello my name is Joe, from Stuart Florida. I had some hearing loss and I decided to go with the Phonak Lumity Life. It’s a hearing aid that’s compatible to Bluetooth, I can use it easily with my phone, TV, stereo, computer, it fits pretty nice behind the ear, it’s a small hearing aid, very small, very easy to use, and the price was not bad. I mean it’s a good hearing aid that I would highly recommend, Phonak, this one is the Audeo Lumity and it’s also waterproof, but I don’t about swimming or taking a shower with a big investment like that, but this hearing aid I’m very happy with, I highly recommend a Phonak hearing aid for your use.

Color: Silver Gray

Best performing and best fitting

Summary: C.J. shares his experience with significant hearing loss and how it has impacted his life. He introduces the Phonak Audeo Lumity 90 RL hearing aids, explaining their features and how they've significantly improved his hearing and overall well-being. C.J. emphasizes the discreet design, advanced technology, and the positive changes these hearing aids have brought to his life.

Color: Velvet Black

If only there was a mobile charger

Summary: Kevin reviews his Phonak Audeo Lumity 90R hearing aids, praising their lightweight design and custom fit. He notes the convenient all-day battery life and the seamless phone connection, but mentions the lack of noise-canceling and the need for a wired charging case as drawbacks. Despite these issues and the higher cost, Kevin recommends these hearing aids.

Color: Beige

There's really nothing that I don't like

Summary: Bob from Amsterdam, NY, shares his positive experience with his first set of hearing aids, Phonak Audéo Lumity 50R, acquired through ZipHearing, emphasizing their affordability and the quality service he received. Initially deterred by the high prices quoted by his local audiologist, Bob turned to ZipHearing based on favorable online reviews and significantly lower prices. He was recommended an audiologist within a reasonable distance for a consultation, where he opted for the Phonak Lumity 50 hearing aids, specifically a mid-tier model based on professional advice, which suited his hearing loss needs without exceeding them. Bob highlights the smooth fitting process, including adjustments to the dome types to eliminate feedback issues, expressing satisfaction with the final product and the service. He also appreciates the assistance provided by ZipHearing in facilitating an insurance claim, ultimately recommending ZipHearing for their cost-effectiveness and customer service.

Color: Graphite Gray

You won’t believe what you’ve been missing

Hello my name is Peter and I finally decided to get hearing aids after years of asking people to repeat themselves or using closed captions on televisions when watching movies or sports. More than 20 years I’d been experiencing hearing loss and I never realized that I’d become really good at reading people's lips and facial expressions until the audiologist showed it to me. After 20 years my wife finally convinced me to have my hearing evaluated. The audiologists conducting the test was able to show me the extent of my hearing loss and how there was some ranges of sound that I’ll never be able to hear again. So I decided it was time for me to invest in hearing aids, and when she showed me the options of choices I was floored by the price because I was going to be paying out of pocket. So about a week of searching online for the best options I discovered ZipHearing, and they offered me the best options at price points I wanted to pay. So after sending an email and getting a response they set me up with an appointment at a local audiologist where I explained to him my situation, we redid the hearing test and he showed me some options. With my hearing loss I’m not able to wear an in-ear solution, so went and decided on the Phonak Audeo Lumity, here it is, it’s a really nice over the ear solution and I can’t even tell I’m wearing them when they’re on. They’re fully rechargeable, they last about 18 hours when they’re fully charged, they came with a charging station that charges them up in as little as 3 hours. The technology is quite amazing. It has some audio processing, so it does a really good job at isolating conversations, I have custom setups where I can set it up for conversations, watching a movie, watching television, out to a restaurant, and this also has bluetooth capability, I can answer my phone, I can listen to music, it keeps track of how many steps I have, it’s waterproof, so I don’t take them off when I’m exercising or walking in the rain. So after all this I would highly recommend ZipHearing because they were able to show me different options, provide me a local audiologist, they answered all my questions, provided me a great warranty. So don’t wait any longer, you won’t believe what you’ve been missing when you finally have a hearing solution that works. Good luck on your hearing solution search and again, ZipHearing is the way to go, thank you.

Color: Graphite Gray

Yes they are expensive, yes they are worth it

Summary: Nick is highly positive about his experience with the Phonak Audéo Lumity 90 hearing aids, particularly valuing their impact on his personal and professional life, especially given his recent hearing loss and his work in music. He appreciates their Bluetooth connectivity, allowing him to link multiple devices simultaneously and the hands-free calling feature, which eliminates the need for additional accessories. Despite his overall satisfaction, Nick notes a shortfall in music streaming quality with open domes but mentions potential fixes. He praises their comfort, battery life, and discreet design. While critical of the app's interface, he finds its functionality beneficial. Nick advises others to prioritize their needs when choosing hearing aids, underscoring his positive endorsement of the Phonak Lumity 90 based on their ability to meet his specific requirements and enhance his hearing experience.

Color: Graphite Gray

I would recommend these to anybody

Summary: Steven reviews the Phonak Audéo Lumity 90 rechargeable hearing aids, highlighting their compact size, discretion, and performance. He appreciates the all-day battery life but notes the lack of a portable charging option as a drawback. The hearing aids provide clear calls and allow for streaming of various audio content, with easy control through a mobile app. However, Steven points out some issues, such as occasional Bluetooth connectivity problems and limited equalizer options during streaming, especially for Android users. He appreciates the personalized adjustments possible through collaboration with an audiologist, facilitated by ZipHearing, and contrasts his positive experience with these hearing aids to a less satisfactory one with Rexton hearing aids from Costco, which lacked advanced features. Despite minor inconveniences, Steven highly recommends Phonak Audeo Lumity for those seeking feature-rich hearing aids, while suggesting that simpler models might suffice for users with basic needs.

Color: Silver Gray

Much clearer hearing

Hello, my name is Jim, I am 76 years old, I live in New York City, and I’m a retired middle school principal. I retired in 2018 and for the past four and a half, five years I’ve been, and am, in excellent health. The only issue was, about a year ago, I began to notice how difficult it was to hear certain dialogue on television, as my wife and I would watch television in the evening, and inadvertently I would gently turn up the volume on the television to the point where I could literally hear what was being said. My wonderful wife helped me understand that the volume was getting louder and louder and louder to the point that it was really too loud. She also convinced me that maybe I should go and have my ears tested, I’d never done that before. I called my local hospital, made an appointment with the audiology department and went in and had my ears tested. The result of the hearing test was that the, I was suffering from moderate to severe hearing loss in both ears. I asked the audiologist at the time, ‘were the over the counter hearing aids that I hear so much about, on televisions, commercials, etc, were they something I should consider?’ And she was very clear, no, given the degree of my hearing loss, I need something more selective, more traditional, more conventional than the over the counter. I took her report, I made an appointment with an independent audiologist, shared with him the report, and he too confirmed that I would need a more traditional hearing aid. Their recommendation was the Phonak. I had done my own research and found that Phonak was a brand name, a good name, they produce a high quality hearing aid and it was one that I should consider. I decided to purchase the hearing aids and have worn them ever since. I’d like to show you what they look like, they are small, they are silver color to match my hair color and you can’t even tell that you’re wearing a hearing aid. They fit behind the ear, the small speaker fits into the ear and they give me much clearer hearing in every occasion. I have been most happy with the Phonak, I think they’re a great company, their warranty is wonderful, and their product has been really wonderful for me. I would suggest anyone getting a hearing aid or having hearing issues to first and foremost get your ears tested. Medicare will cover the cost of a hearing test and then once the results are in you can make a determination whether over the counter is good for you or whether you need a more conventional, more traditional hearing aid similar to the ones that I got. With the Lumity hearing aids that I have, they are rechargeable, I plug them in each evening, they fit into this charger, if you open the top of the charger, you’ll see there are a small space for each of the hearing aids to fit in, they recharge automatically overnight and I put them in when I wake up in the morning and we’re good to go. My recommendation for anyone considering hearing aids if you have a hearing loss is number 1 get tested, and number 2, speak to someone who can really guide you in the right direction. The hearing aids that I have have been wonderful, and now, when my wife and I watch television at night, she will often say to me, ‘please turn the television up, I’m having difficult hearing it’ which to me tells me that my hearing aids are fine, I can hear, and I do have to turn the volume up so that she can hear it more clearly. I hope this helps. Again this is Jim, in New York City, and I wish you good luck as your pursue getting your own hearing aids.

Color: Beige

I’m not very happy with the app

Hello, my name is Rich, I’m a ZipHearing customer, actually a returning ZipHearing customer. A friend initially recommended ZipHearing I’m extremely pleased with ZipHearing’s service and customer service and the audiologists they’ve referred me to. This is my second, this is a review of Phonak Audeo hearing aids, I initially had some Widex top of the line and these are the top of the line Phonaks. I went with these on the recommendation of my prior audiologist, Manhattan Audio, I’m now in Florida, so obviously I used a different audiologist but I trusted Jake Marsden the audiologist that initially served me with my Widex that I wore for nearly 5 years, maybe more, and he recommended since I’m using an Android phone, that the Phonaks were the ones to go with. On the whole, they’re basically pretty invisible. Most of you probably know what a hearing aid looks like or at least I hope you do. I am very happy with the sound performance, my hearing loss is quite profound, even with the hearing aids I have difficulty hearing things without them, I am pretty much functionally deaf. In any case, as I said I’m very happy with these, they come with a charger case, they’re inductively charged, I went with the rechargeable as opposed to battery replacement after finding out that indeed if the internal rechargeable batteries fail they can be replaced as well by service. So, things I’m happy about, as I said the performance is really good, I can hear again, the volume has I think 12 stops, it has midpoint or neutral and then 5 above and 5 below. The signal tone changes with each when you hit each level, if you hit max it’s one tone, it lets you know in the middle, and again when you bottom out. I’m happy with that feature it lets me know where I am. I also experience quite a bit of tinnitus so having a tone letting me know where I am with the volume is quite helpful. The inductive charging case is great, battery life is great. I’m not very happy with the app. Pulling up the app to try to change profiles or whatever takes too much time, it tells me my hearing aids are connecting to my app, and then tells me this might take a while, which as you can imagine, if I’m trying to change modes while I’m doing something, we all spend too much time staring at our various devices as is, it’s not helpful, so I basically don’t use it, I just leave it in automatic. I’ve experimented with the app a little bit when I’ve had the time, again, I don’t like it, it doesn’t work for me, the Apple version may work much better, I’m an Android user so I’m stuck with what I have. I hope this is helpful. Advice for someone whose never worn hearing aids before. Your doctor or audiologist will tell you to wear them all the time. You must do this, your brain needs to get used to the change. If you dont, you’ll have unsatisfactory performance and most likely blame it on the hearing aid, when in fact it will be your fault. So if you buy hearing aids, spend a bunch of money on them, they’re a big investment for top of the line, at least they are for me, wear them. Anyway I hope this helps and have a good day.

Color: Silver Gray

It kinda feels like I have a super power

Summary: Suzanne shares her positive transition into using hearing aids, specifically the Phonak Lumity model, after realizing her hearing loss was affecting her social interactions and relationships. She consulted multiple audiologists, all of whom recommended Phonak, assuring her that they had no financial incentive to do so. Despite initial concerns about the high-tech features and her lack of technological expertise, Suzanne found the Lumity aids user-friendly, particularly appreciating their self-adjusting capabilities and minimal need for manual adjustments. She highlights the convenience of the Bluetooth connectivity, allowing her to listen to audiobooks and receive phone notifications directly through the hearing aids. However, she notes some challenges, such as keeping the device secure while removing glasses or masks and occasional unwanted Bluetooth connections. Overall, Suzanne is satisfied with her hearing aids, valuing the significant improvement in her quality of life and communication with others.

Color: Champagne

I tested 5 different hearing aids

Hello my name is Mark and I’m speaking to you today from the colonial town of San Miguel de Allende which is also a Unesco World Heritage Site. Google it, it’s a wonderful place, and I think you would enjoy knowing about it. My wife got tired of me saying “what did you say” everytime she was asking me a question or talking to me. So in 2015 I got tested for hearing and as you might expect, yep, I had a hearing loss. So thinking again that maybe it had come back, I went again in 2016, but same results. After that I decided that hearing aids are what I needed, and I went to a audiologist that only sold one hearing aid, from one hearing aid company and that’s what I got. The problem is, I never liked them, and as a result because I didn’t like them, I didn’t wear them, more than I did wear them. I tried, I even committed to saying I gotta wear these everyday for two weeks if that’s what it’s gonna take to get used to them, I did that but to no avail. The sound quality just wasn’t there. I didn’t know what it was frankly, but I just didn’t care for them. Many people stream their telephone to their hearing aids. I tried that, but couldn’t do it, cuz of the sound quality was just so bad as far as I was concerned. So I got tested again in 2022 and you know, the same hearing loss was there, so I was going to the Cleveland Clinic for some other tests, and while there I went to their audiology department and said I don’t need a hearing test but I would like to test different hearing aids. And they put me in a booth with five different hearing aids, and they read me a sentence and then asked me to repeat the sentence back to them. By process of elimination we got down to two different hearing aids that I felt comfortable with and that I repeated the sentences back accurately to them. I left there and did a little more research on the internet, read some reviews, and what I finally decided that I liked was the Phonak Audeo hearing aid. During that research I also discovered ZipHearing and I figured out that I could buy these through Zip from any audiologist that I wanted to go to. Because I live in Mexico, we had to work this in such a fashion that I could go in and get tested, get fitted for hearing aids, and then be around for about a week so that I could come back and see if they needed to be tweaked or any changes made to them. So our son lives in Indianapolis and I talked to Zip and said I’d like to do this in Indianapolis, they found an audiologist there that dealt with the Audeo hearing aids and that’s how it all got put together. Today I seldom go without the hearing aids in. I use them constantly, the only issue that i had with them is that they kept coming unpaired from my telephone to their phone app that I had on my phone and this was kinda frustrating because i use the phone to change different modes, from restaurant, to normal, to TV, that type of thing, and you can do it on the hearing aid but it’s a tap system and I’m never really sure where I am, where on the telephone you can see, this is restaurant, this is normal, that type of thing. So I called Phonak’s technical support and they said “have you downloaded the app lately” and I said “well yes I did about a week and a half ago thinking that that’s why I was losing Bluetooth connectivity to it.” And he said “well frankly about four days ago we set out a new one.” So I did that, I downloaded their new app and it’s not lost connectivity since that happened so I’m a pretty happy camper with them. So my takeaway for all of you people that are considering hearing aids is to get the hearing test done, but then go to an audiologist that has more than one brand of hearing aids, and then get into a booth and have them test you with those different hearing aids in, it made all the difference in the world for me. This is what my Phonak Audeo looks like, it fits very nicely in my ear, in fact the other day I was saying something about hearing aids, and the person next to me said “I don’t see hearing aids, have you got hearing aids?” And then a closer look of course, he did see them, so, good luck, I think you’ll enjoy them, I fought it for a while and now I love them.

Color: Champagne

You really can’t see anything

About 5 years ago, I noticed that my hearing was beginning to fail me, and so I did some research online, I live in a major city and there were a lot of audiologist, I actually picked one of the most reputable, and the quote included a service plan, and I didn’t want that. So then I went online and I found Jeff, and his quote was just for the hearing aids, although he included a couple of checkups afterwards, and so I ordered them, he was very efficient, they came in about a day, and he and his team processed my insurance very quickly, very efficiently. So then about a few months ago I heard that hearing aids had really improved over the last year. And so I looked again and I found Phonak, and Phonak has a couple of benefits. It first of all has a charger that does not have to be plugged in, it can be plugged in, and you do have to recharge it, but you can take it like this, see the green lights, that means you could take it for a weekend without having to bother to take the wires. The Phonaks comes out like that, and it goes in like this, and it’s very very simple, now when you look at the ear, you really can’t see anything, people don’t even know that I’m wearing hearing aids, it has another benefit, Phonak is waterproof. So if I forget when I get in the shower, it doesn’t matter, thanks.

Color: Silver Gray

Very low profile

Hi my name is Frank and I’m coming to you from Schaumburg, IL, just wanted to give you a quick review on the Phonak Lumity hearing aids that I have- love them, they’re really great, and I’ll show them to you real quick, they’re really nice, here’s a view of my ears you can hardly see them, so very low profile. But the hearing aids are such, so they’re really great, great to put in, easy to put in, no problems, just slip it over the ear, slip it into the canal and boom it’s there. One of the features that I really like about the hearing aids is they have the ability to connect with your phone so you can also control Siri by tapping on the ear piece, or your ear on the top of your ear and then you can also tap on the right hand side to answer phone calls, or disconnect from phone calls. Again two really cool features to have. My experience has been great, I did a lot of research, the various other brands and I found that this ones pretty much what I was looking for for features, the other big thing that I was looking for was the, to be able to control the hearing around when I’m in a group environment like in a restaurant and these work awesome, so highly recommended, I would recommend them to my friends and family, I’ve been with hearing aids for the last 4 years so I do have somewhat of an experience with the hearing aids, and again, the Lumity, the Phonak Lumity is a great choice for you. Okay, thanks so much and hope have success with your hearing aids, take care.

Color: Beige

Overall great with a few Bluetooth issues

Hello, this is Mike, wanted to give a review of my Phonak Lumity hearing aids. They model I got is the Phonak L70. I’ve had hearing loss for years and finally decided to get hearing aids, I know my wife appreciates that. People seem to always have to get, have to repeat themselves to me, and that’s one of the reasons why I got the hearing aids. At work, I have to get instructions from my superintendent, and they don’t like repeating themselves either, so, one of my options was to get hearing aids, and they turned out to be pretty good actually. One of the best ‘likes’ I have for the Phonak, and I got the L70, they’re very comfortable. I dunno if you can see them in my ear right there, they’re almost impossible to see, I’ve even had guys at work bring up, ‘oh you wear hearing aids? I haven’t seen your hearing aids.” I have to actually point to them and show them that I do wear hearing aids. That’s one of the best things about it, it’s all day comfort, the battery lasts all day, even with streaming music in it most of the day. I run my equipment with the music playing and it has an ambient adjustment where you can hear the music better, and it less amplifies the equipment I’m on, so less noise from the equipment, and better streaming volume. One of the best things about hearing aids is not having to ask people to repeat themselves all the time, helps me understand conversations quite a bit better. I did start out using the over the counter hearing aids, they worked fair, but I figured, I guess I wore those for about a year, I figured it’s time to move up, you know, get something medical approved I guess you’d say, so I went to a hearing aid professional, had a hearing test done, and they were the ones who recommended the Phonak L70 for me. One of the dislikes about it is when I start the streaming, sometimes you can’t connect to the app to adjust the ambient, and I find the way to fix that is I just have to reset the Bluetooth and start over the process going through the app and streaming the music, but after I reset the bluetooth it works pretty good then. Like I said I can go all day long without having to charge the battery again and I work a 10 hour day so I put the hearing aids on about 5 in the morning and by 9 o'clock at night when I’m done, they’re still working, that’s one of the good things about it to. And again this is Mike, and this is my review.

Color: Sand Beige

They’ve been great

Hi, this is a review for Phonak’s Audeo Lumity 90 hearing aids, and I have worn hearing aids for a long time, I’ve had hearing loss since I was very young, from lots of ear infections and tubes in my ears 10 times from a young age to teenage years, so lots of scar tissue that causes my hearing loss. I have a pair of the Audeo Lumity 90s and they look like this, they have the toggle switch on the back that allows, you can program for different things, but mine allow the volume to increase when I toggle it up and decrease when I toggle it down. They can also be touched to answer phone calls and Siri can be used on these hearing aids as well, lots of features that I did not have with my past hearing aids, but before this pair I wore, an also a 90s version of the Phonaks that were the top of the line at the time and they’re still working after 6 years but I wanted to just get the upgrade to experience the increased technology and better sound for the technology since I bought my original Phonaks. These do seem to be an upgrade for, especially in a restaurant situations and noisy situations I feel like these help me to hear everyone at the table easier, drown out the background noise easier, and they automatically go to that setting when I’m in those situations, but there is an app on your phone that you can customize and play with that if you need to but I haven’t felt the need to, I’ve felt like they’ve been great. The other thing I really enjoy is that they stream straight to my ears from my phone for phone calls, videos and music and the music quality is very good, it’s I compare it to my Apple Air Pods, sounds great, and very nice to be able to do that anytime and you don’t have to have your Air Pods with you. The other thing I love is that they are rechargeable, it was probably one of the reasons I got them. I was most excited about having a recharging case and not having to purchase batteries or have batteries with me and change out during activities, this just sits on my nightstand, plugs into the wall, very easy to travel with as well. And I have worn them from 5am to 1am and if I don’t charge any during that period, they will give me a 10 percent battery life warning around 1AM and I’ve learned though if I’m gonna have a full day like that I’m usually getting ready to go somewhere that night, so just while I’m getting ready I go ahead and put them in the charger for that 30 to 45 minutes, give them a great boost and then I have no issues at all with them getting close to running out. The other thing I love is that I went through ZipHearing for these and they were the best price online, I had shopped around at a local provider and the same hearing aids were much more expensive, and so I got online looking for the best quality and the best price and landed on ZipHearing.com, I contacted them, they set me up with a local provider that was within a few minutes of my house and I went and did a complimentary initial hearing test with them and they talked to me about which hearing aids would fit me best and it was the ones I was also considering the most and so they ordered those for me as well and when they came in then they called me into have them fitted and programmed to me as well as set up appointments a week out, or two weeks out, and a couple of different times during the first 45 days plus letting me know I could call and come in anything if I had any issues or questions with them, but no issues or questions arose, I just came in for them to check them over and everything was great, and those visits are all included in the price of your hearing aids as well. So very good value, very good warranty as well with the 3 year warranty on these, and so there, they look like this and they have had excellent feel and natural sound, I feel like the sound is very natural and crisp and I just forgot they’re even there, they’re so comfortable to wear, I think that is all I know, I hope this really helps, thank you so much.

Color: Silver Gray

I have been delighted

My name is Dan. I am a retired lawyer living in New York. And when an audiologist with a well known large studio of ENT doctors first said I needed a hearing aid, they recommended the Phonak Lumity LR 90 and was not that satisfied with the pricing deal because it included a fourth year service built in at a higher fee, which reminded me of a fourth year warranty on a new fridge. I went online, I found ZipHearing and Jeff Hall. I was a little skeptical doing this online, but I was very impressed with the video reviews, which is which seemed quite legitimate. The people all seemed genuinely happy with it, and that's one reason I am doing this video. I went to a new audiologist on a list provided by Jeff Hall, and I checked out that person as well as a few others recommended and quite legitimate. And I met the doctor and she was quite wonderful. And she also recommended the same hearing aid. And let me try it out right there and seemed very good. So I ordered it. And I have to tell you from day one, I have been not just happy, I have been delighted and at times ecstatic. The sound, of course, is increased. I hear better. But all the options built in with the automatic adjustment to my surroundings, I can have automatic noise cancellation, I can limit the surrounding sound, I can boost the treble. There are a lot of options offered that make it very useful, but I'm most thrilled with how good the Bluetooth is for my recorded music, Apple music and hearing other things through YouTube. It's far superior to my Airpods that I had and my jabra earbuds. I think maybe because it fits so closely into the ear, the sound is wonderful and they're basically invisible. You won't even know you have it on this one here fits here. You couldn't see it. And there it is, a little tiny little thing here you just put it right back up and the receiver goes in and you can see you can't even see I have it and I am just knocked out. I wear it all day from the beginning of the morning until late in the evening. And I found it wonderful with television. I can crank up the sound a bit without disturbing anyone in the family. So I am very, very pleased and I have to tell you, all the financial assurances and promises that Jeff Hall made proved true. I received my insurance rebate and the discount, and I am very, very pleased. And that's why I would recommend this to anyone looking at it at a need for a hearing aid. Thank you.

Color: Silver Gray

I have been delighted

Color: Silver Gray

I have zero problems

I am Mark Lisle. I purchased a Phonak Lumity hearing aid about, about a month ago and I had a previous situation before I bought a hearing aid through a major university hospital. And after three weeks it quit working. I went to the Lumity through pro hearing, and I have had absolutely nothing but perfect results through it. It's small. It fits right behind my ear. You can see it here. It's tiny. I have no problems with it. I wear it all day. But I had some problems early on with hearing I'd go to a wedding reception or something like that, and, you know, I would be hearing all this background noise. I wasn't able to hear the person like, you know, three feet in front of me talking to me. And my wife was giving me a little bit of grief about it. And I have got the thing now, and it works great. I couldn't be more pleased. My family are like, Dad, you can hear, you know, my grandkids are, you know, think it's I can play, I can do things. I can do things I wasn't able to do before because of the hearing aid, I haven't had any problems. I wear it all day long, you know, after I shower in the morning and take it off when I go to bed, clean it real well. And I have zero problems. It's tiny. The TV, I hear noises, which is funny. Like, I am walking outside, and I'll hear, like, a leaf blow by and I am like, what the heck? Just noises that I didn't normally ever hear before. And it's just been a fantastic thing for me. I really, you know, felt like, hey, I am not old enough to have a hearing aid. I am 69. I am definitely old enough. And I don't care what people think. And really most people don't notice it. We went to the Museum of Art the other day and I pushed on the little boxes and I was able to hear the sounds of the of telling about the art through my hearing aid. It's so cool. Everybody else was running around with their phones on real loud trying to do stuff and most people didn't even listen to it anyway. I think it's top notch. I am really, really thrilled with what I have got. Again, it's the Phonak Lumity. So thanks again.

Color: Chestnut

I don’t even realize I’ve got them on

My name is Michelle, I’m 53 years old, and I felt like that was a little young to get hearing aids but I was tired of not catching things people said to me at work, if I was just listening into a group conversation and not hearing well, when my teenager was talking to me, so I decided to get my hearing tested and check it out, and this is my first pair. And you can’t even hardly tell they’re there, and I got a color that went with my hair pretty well, and the model that I got was the Phonak Audeo and it’s the L70-RL, I chose that one because it’s more water resistant, I wear them to the gym, and I can sweat in them and I don’t have to worry about it, they’re fine, and I can hear people in my gym class speaking to me about the music. I also like to use the feature in the app for the setting ‘speech in loud noise’ if I’m at a restaurant with my family, or that kind of a setting, I can turn up the voices and kinda tone down the background noise a little bit. I do a lot of streaming with these also, they’re connected to my phone and the bluetooth, I listen to audiobooks and podcasts while I’m driving and doing chores and things, and I love how convenient it is so I can just stream all day long, I can put them in in the morning to be at work at 6 oclock and stream things off and on all day and put them into the charger at night at 9 or 10 and they, they’re just barely running out of charge at that time. Another thing they’ve been helpful for is I’ve watched a lot of old movies that don’t always have subtitles, and then that helps me to catch all the dialogue, wearing them to watch tv. So I’ve been pretty happy with these, I don’t even feel them a lot of the time, I don’t even realize I’ve got them on, and the one thing I did have to get used to is wearing them with my glasses and the arm of the glasses sits right on top of that, and if I have my glasses on a long time, I might start to notice it you know kinda pressing right there where the wire is, but generally they’re quite comfortable, I would recommend them, and I’m pretty happy with the improvement I’ve had. I’m young for this, I’m gonna have to be wearing these a long time so I wanted to be sure I found something that worked for me and that I liked, and if you’re thinking about getting hearing aids I would recommend, I would suggest, get your hearing tested, try it out, talk to people, I got to try a couple of different models before I settled on this one and the people at ZipHearing were so helpful to me with setting up the financial side and I saved so much money going with them. So, I am very happy that I did.

This is my second pair

Well. Hi everyone. My name is Randy. Today I am going to give my review on the Phonak Lumity L90 hearing aid. I have had these now roughly going on three months, two and a half months. My past experience is I have been wearing hearing aids for five years. My first pair were the Phonak M90s. I purchased them, and they were great for me. I loved them, they accomplished everything that I needed to achieve and around year five they kind of started getting the weak and wearing out on me. So, I was going to start searching for another pair. Actually, seen an ad for a competitor's hearing aid, and I went through the process of speaking with them and getting knowledge on them, and they really up sold them to me that they were the latest innovation and just leading cutting edge on everything, and that I would be just well pleased with them. So, I took their 45-day trial offer and tried them, and I was not even to the 30 day mark and I was very disappointed the quality was not there. Many things that I was getting with my Phonaks was not available to me through this competitor. So, I sent them back and I went back to what I knew, trusted and trialed to the Phonak and found the pair of them and so here they are, my Phonak Lumity l90. What I love about these are, my first pair were not waterproof, and these are I can get these wet and I work out a lot, and I stay active and perspire and do some things. So, I think these will even be nicer for me, but I am going to go ahead and slip this one in. They are, again, just trusted and true for me. So, I am very happy with them. They are giving me everything I had with my original ones. The sound quality is excellent, and they helped me in the environments where I need to really be able to hear noisy environments, and I just love the way that these dial in my conversations that I am having. So yes, I went back to the Phonak, and these new ones just offer so much more that my even my old ones did not. And when I mentioned they were waterproof, but the charging case on the new ones now, what I love about this is you can actually hold a charge them green lights that just came on. I can without a cord, without being plugged in. I can use this charging device for up to three charges. So, I just went on a weekend trip where I was away, and I did not have to worry about taking the cord with me. I just had this thing fully charged, and when I set out for my adventure over the weekend, I was able to charge my devices overnight just by having this and that cord. Just it kind of complicates things. It gets really loose on the end when you keep carrying it around and so I love that aspect that I can take this charging device and also utilize it better without a fear of a malfunction or maybe damaging the device. So, it is another great thing I love about it. So, I am very happy, very pleased with my Phonaks. This is my second pair and just my experience with the competitor was that they do not add up and if you want good sound quality, I believe that Phonaks is the way to go. So hey, I hope my review helped you. I got these on through zip hearing on their website and you can just go there. It is a very simple process. They will reach out to you, they will walk you through the process. They will hook you up with someone to get some testing done and everything and it was a simple procedure that I just think is the new way to get things done. So, I hope this helps you and I hope you take advantage of it. Have a great day.

Color: Graphite Gray

Overall I have been really pleased

Hello there. My name is Jack. I am from North Texas and I've been using hearing aids for 15 years or so. I have a hearing loss in the upper ranges pretty bad. I don't hear the birds sing and those sounds such as that. I think I probably, ruined my ears with loud music when I was young. I have got tinnitus, and, as I said, I don't hear the high sounds very well. Really impedes my ability to understand, speech and television without some sort of aid. I found these hearing aids on zip hearing and I ended up purchasing the Phonak. They came in this nifty little case. You put them in there at night and charge them up, and next morning you are ready to go. They last all day. I chose them primarily because the ability for them to work with my Android phone, and this is far and away one of the features I like the best about these hearing aids. They sync with my phone so that I am when the phone rings, I just touch the button and answer the phone and I am able to speak with and understand whoever is calling very well. They also sync with any Bluetooth device. I have used them with my computer. Hook them up with a television, things like that. I really make it more enjoyable. They are very small. Let's see. I will give you and give you a shot here. Behind the ear I had them add this little thing helps. Helps it stay in my ear better. And I use these domes. That helps in my particular hearing loss, not everybody uses those. I had some Costco hearing aids. Well, I started out with Oticon. They never felt very comfortable. I didn't wear them a lot. I use those for probably about five years. Then I switched to Costco, mainly for the price. But they were low end. They had no extra features. They worked okay, but again, they weren't very comfortable, and I just didn't use them very much. So, I made the decision to go ahead and invest more money in a better hearing aid. And that's when I came across a zip hearing. And they helped me find an audiologist that was close and nearby. I purchased the hearing aids directly from them, but through the audiologist, I went to the audiologist and had the hearing test and, you know, all that kind of stuff. And then, they placed the order with zip hearing and zip hearing, shipped them to their office. I have just paid zip hearing direct. I get one year of, uh, follow up and anything I need, if I want to have them adjusted or, tweaked in any way, I just make an appointment with the audiologist and go, and they do it, and there's no charge after the years up. Then you just pay, typical, doctor visit fees, whatever. But they will clean them and adjust them as long as I own them. And I just say overall that I have been really pleased with not only the hearing aids, but also the service, through zip aid or zip hearing and my audiologist, wouldn't hesitate to use them again.

It's really, really awesome for me

Hello, my name is Leah, and I am a 21 year old college student that is a hearing aid user. Now I have a newly discovered hearing loss. I was diagnosed with mild to moderate hearing loss at the age of 21. So just a couple of months ago, and this is, in fact, my first pair of hearing aids that I have gotten thanks to Zip hearing. Now, for me personally, what I struggle with is, something called sound discrimination. So, it's not that everything in my environment is soft and difficult to hear. It's more so that everything is really loud. Everything is kind of amplified and I can hear what's going on. I just have difficulty, discerning particular sounds or discriminating between, let's say, somebody who's talking to me and a really loud environment. So that's kind of what led me to get my hearing tested and eventually get a diagnosis for hearing loss. Now, the hearing aids that I have are the Phonak Audio Lumity L90 slim and so I can show you right here I have them I took them out for this. This is so this is the charging case that they come in. and if you open it up, you will see these are the two hearing aids. There is a left and a right port for each of these that the respective hearing aid goes in. And then on the back here is where you plug it in. So, I could take one of these out and we could take a look. Now again this is the slim model. So, this is a little bit more kind of slender than some of the other Phonaks that there are. But this is what it looks like. and again, this is the right piece, but the right and the left look practically identical. So, in terms of why I chose this hearing aid, the Phonak Audio Lumity’ s do specifically focus on sound discrimination, which is what I needed. again, I don't need a hearing aid that makes everything loud. Everything in my environment is loud enough. I just need something that would make it a little bit easier to focus on a particular sound and hear what people are saying. Also, another big reason that I chose this specific brand, and this specific pair is that they are Bluetooth compatible. For me, that was really important because I am a really big music fan. I listen to music constantly, whether I am taking a walk at the gym, at a library, studying, whatever it may be. I am always listening to music. So that was one of my primary concerns when getting a hearing aid was, I didn't want anything that was going to impede my ability to listen to music. So, it's really, really cool that these are Bluetooth compatible because they allow me to listen to music. Not only do they allow me to listen to music all the time, but they actually make it a lot easier for me to listen to music because, it means that I don't have to be constantly digging in my bag for headphones, putting them in, taking them out, doing whatever I do. These are already in my ear all of the time, and I can just go on my phone and start playing some music, which is really awesome. Something else that I really like about the L90 in particular is that these have tap control. So, this was really important for me because like I said, I am a huge music fan. But one of the primary places that I listen to music is at the gym. I am a personal trainer, so I am at the gym constantly. and when I'm at the gym, sometimes it can be really, really difficult if I have to listen to something that's going on outside of my music, whether that's another person that's speaking to me, an announcement, a coworker, whoever it is, or whatever that sound is, the tap control makes it really easy because I can just tap on one of my hearing aids and the music will switch off. And now for me, that is a lot easier than finding my phone, which is usually on the ground or in my bag or behind the desk. So, it's a lot, a lot, a lot, a lot easier for me to stop and be able to hear somebody talking without the music to continue to play. So that was a big thing with me, was the tap control. One other feature about the Phonak’s that I really did appreciate was automatic pairing. So, what this means is that when you go to charge your hearing aids, as soon as you put them into the charging case, they disconnect automatically from your phone. That also means it works in the inverse when you take them out and are ready to wear them again. They pair to your phone automatically, which is really great because I don't have to worry about pairing them all the time and kind of struggle with that. So that's really, really awesome because I don't even have to worry about it. I just take them out of the case in the morning. When I am ready to put them on, pop them in my ears and I am good to go. So again, some of the things that I really like about the Phonak Slim hearing aids is the Bluetooth feature. it's really, really awesome for me because it allows me to watch videos, listen to music, take calls, and do all of that kind of discreetly and without having to use any extra equipment, which is really awesome. and again, things like the tap control and the automatic pairing are really not only useful, but super convenient. The only complaint that I have about these hearing aids really, is that Bluetooth can be finicky sometimes. but, you know, that's kind of standard with any Bluetooth device. It's not going to work perfectly 100% of the time. Sometimes it's about the device's proximity to the hearing aids. sometimes it's about, you know, whether or not the Bluetooth on your phone is actually working. So again, and this has never been that big of a deal that I have had to go get them fixed or looked at or anything like that, it usually just takes a couple extra seconds, in order to pair. But that being said, overall, these are amazing, and they have really improved my ability to do things in my daily life and be comfortable and be able to hear other people and other sounds to the best of my ability.

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Common questions about Phonak Audéo Lumity hearing aids

Bluetooth / Connectivity Rechargeability Disposable Batteries Controls/Apps Miscellaneous

Choose questions category:

Can this hearing aid be paired directly to my Bluetooth TV?

Yes, though Phonak doesn't recommend it, as it can cause excessive battery drain. Phonak recommends purchasing the TV Connector accessory for this instead.

Does this hearing aid allow for hands-free phone calls?

Yes. Audéo Lumity hearing aids use the Hands-Free Profile (HFP), a standard Bluetooth profile used for voice calls. This profile allows the hearing aids to act as a wireless headset, transmitting the phone call audio directly to the user's ears while also picking up their voice through the hearing aid's built-in microphones. This feature works best in quiet environments. If you use hands-free calling when you're outdoors or in a noisy environment, the caller on the other end may say you sound like you're on speakerphone.

Is this hearing aid Roger compatible?

Yes. All Audéo Lumity models can pair directly to Roger devices.

Is this hearing aid Bluetooth compatible?

Yes, Phonak Audéo Lumity hearing aids are Bluetooth compatible, and it's one of the features that sets Audéo Lumity hearing aids apart from the competition. Many hearing aids on the market today are primarily designed to connect to Apple devices. However, Audéo Lumity hearing aids use a combination of different Bluetooth technologies which allows them to connect with a wider variety of devices, such as Android phones, computers, and tablets, not just Apple products.

How many hours a day do the batteries last?

With no streaming, your batteries may last up to 20 hrs. With several hours a day of streaming, the your batteries should last between 12-16 hrs.

What is the lifespan of the rechargeable batteries?

Expect your battery to last 3-4 years. The battery is built-in to the hearing aid, so when it needs to be replaced, your hearing care provider will ship the hearing aid to Phonak and they'll do it. Feels will usually apply, ranging from $75-$200. If your battery dies within your 3 year warranty period, Phonak will replace it at no cost.

How will I know when my battery needs to be charged?

The hearing aids will make two long beep sounds. Your hearing care provider can show you a demo of these sounds in Phonak's fitting software, so you know what to expect. Typically the aids will make these notification sounds every 15-30 minutes, until the aid quits working entirely.

What if I'm on-the-go and my battery dies?

This is a risk with all rechargeable hearing aids, but most are reliable enough that with proper planning and charging, this should rarely happen. At this time, the majority of Audéo Lumity models are not compatible with a mobile charger, so they can't be charged on-the-go. If you are concerned about this, you may want to purchase the Audéo RL Life model (the waterproof model), as that model comes with the Phonak Charger Case Go, which is a mobile charger that allows you to charge your hearing aids without the charger being plugged into an outlet.

How long does it take to get a full charge?

Your hearing aids will fully charge in 3 hrs, giving you 13-20 hours of power. A 30 minute quick charger will get you 6 hours of power .

Does the charger include a dehumidifier?

It does not. If you live in a humid environment or are concerned about moisture and are using one of the non-LIFE models, we recommend buying Phonak's D-Dry+ accessory.

Why does the app show the battery depleting faster on one aid?

This is completely normal. One of your hearing aids (right or left), will probably always drain a little bit faster than the other, on a consistent basis. This has to do with the way the hearing aids pair to the phone via Bluetooth- it always causes the battery on one aid to drain faster than the other.

How will I know when it's time to change the battery?

Your Audéo Lumity hearing aids will make two long beep sounds when it's time to change the battery. Your hearing provider can demonstrate how these sounds will sound so you'll know what to expect.

How long do the batteries last?

Your size 312 batteries will need to be changed every 3-6 days, depending on how much Bluetooth streaming you do.

Are the batteries hard to change?

For most people, no. If you're concerned about changing batteries, we recommend getting one of the rechargeable models.

How can I control this hearing aid, and which settings can I control?

You can control the volume and program with the onboard rockerswitch, the RemoteControl, or the myPhonak app. The myPhonak app will also allow you to adjust the frequencies of the hearing aids.

Does the app have a “Find My Hearing Aid” feature?

Phonak hearing aids and Phonak apps do not have a "Find My Hearing Aid" feature.

How do I turn this hearing aid on and off?

Press and hold the onboard rockerswitch's bottom button down for 3 seconds to turn it on or off. When you place the hearing aid in the charger it will automatically turn off. If you have the Audéo L 312 model that uses disposable batteries, opening the battery door will power down the device.

Does Audéo Lumity have a telecoil?

The Audéo L RT model has a telecoil.

Phonak Audéo Paradise vs Phonak Audéo Lumity

In comparing Phonak Audéo Lumity vs. Phonak Audéo Paradise, the biggest improvement to Audéo Lumity is the updated operating system, AutoSense OS 5.0. The operating system can be thought of as the brain of the hearing aid. One of the most important things a hearing aid's operating system can do is help identify the sound environment that the wearer is in, so the hearing aid can make the correct adjustments. The biggest benefit of AutoSense OS 5.0 is for the first time ever, it's been trained with artificial intelligence based machine learning to accurately identify a sound environment, so it can automatically adjust the hearing aid as accurately as possible. This means less fumbling with your hearing aid controls, or the app, to try and adjust your hearing aids correctly. The hearing aids just get it right. AutoSense OS 5.0 controls a suite of new featurees from Phonak, collectively called SmartSpeech Technology, and each of these features are proven to provide improved speech understanding or reduced listening effort. Audéo Lumity is also one of the first hearing aids from phonak that offers a personalized hearing experience and health data tracking with the myPhonak app. Inside the health section of the app, numerous functions are available such as steps and wearing time, including optional goal setting, activity levels, heart rate tracking, and distance walked and ran. Those new features are nice, but in a nutshell, Audéo Lumity is all about improved speech understanding via AutoSense OS 5.0. This release isn't one of Phonak's flashiest releases over the last decade, but it's the kind of release that addresses and gets to the heart of why people buy hearing aids in the first place- to hear better.

Is this hearing aid CROS compatible?

As of August 2023, the Audéo LR, and Audéo RT models are CROS compatible. The Audéo Life (waterproof), Audéo Slim, and Audéo Fit models are not CROS compatible.

What colors is Phonak Slim available in?

Phonak Audéo Slim does not come in the standard (11) colors as shown at the top of this page. Slim is available in 4 different two-toned colors and they can be seen on Phonak's website.

What makes Audéo Fit different than other Audéo Lumity models?

As of August 2023, Audéo Fit is the newest model in the Audéo Lumity family of hearing aids. What sets this hearing aid apart from other Audéo Lumity models is its ability to track health data— heart rate, steps and distance walked, calories burned, and daily wear time. It's able to do this thanks to special sensors that are on the receivers of Audéo Fit hearing aids. Audéo Fit does have limitations compared to other Audéo Lumity models. First, it's only available in the sand beige, chestnut, and silver grey colors. But more importantly, it's only compatible with certain receiver, dome, and mold styles that Phonak makes. This means that depending on the severity of your hearing loss, Audéo Fit may not be appropriate for you. Discuss this with your hearing care provider or ZipHearing team member.

Compatible apps & accessories

Apps (by popularity)

RATING 1

myPhonak app

Use this app to adjust settings like volume, programs, frequencies, and noise cancellation. Easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). In some cases, you can even connect with your hearing provider for remote adjustments to your hearing aids. This app also offers numerous functions within the 'health' section of the app, such as steps and wearing time, including optional goal setting, activity levels, heart rate tracking, distance walked and ran.

*Double tap on the app to open it in the store

Accessories (by popularity)

RATING 1

*Included with Audéo L R and Audéo L RT orders

Charger Ease, $149

*Included with Audéo L R and Audéo L RT orders

This is the standard charger that is included with all Audéo L-R and RT hearing aids. Fully charges hearing aids in 3 hrs, providing 16-20 hours of power. A quick charge of 30 minutes will provide 6 hours of power.

RATING 2

*Included with Audéo L RL (Life) orders

The image of Charger Case Go hearing aids

Charger Case Go, $169

*Included with Audéo L RL (Life) orders

Featuring quick, inductive charging, your Life hearing aids will be fully charged in 3 hrs, providing 16-20 hours of power. A quick charge of 30 minutes will provide 6 hours of power. An excellent charger for someone on-the-go, this charger has a built in battery which can provide up to 3 full charges to the hearing aids.

RATING 3

TV Connector, $279

Plug it into the back of your TV or soundbar and the audio will be streamed directly to your hearing aids. Others can keep the TV at their preferred volume level, while you set your own volume via the app, on the hearing aids themselves, or via the + or - buttons on the TV connector.

RATING 4

*Included with Phonak Slim orders

Slim Charger, $149

*Included with Phonak Slim orders

This is the standard charger that is included with all Phonak Slim orders. Fully charges hearing aids in 3 hrs, providing 16-20 hours of power. A quick charge of 30 minutes will provide 6 hours of power. It must be plugged into an outlet to be used and does not have its own battery built in for on-the-go charging.

RATING 5

RemoteControl, $249

You probably don't need this. Most people use the app to control their hearing aids, and if not the app, then the push button on the hearing aid itself. But if neither of those suit you, this remote is a simple way to control the volume and program.

RATING 6

PartnerMic, $449

If you have a hard time hearing in noise this accessory is a lifesaver. Attach this microphone to a companion's shirt and their voice will stream directly to your hearing aids. Their voice will come through much stronger than all the competing noise in the environment.

RATING 7

The image of Roger On iN V2 hearing aids

Roger On iN V2, $1649

Roger On has 4 modes- Pointing mode, Presenter mode, Headset mode, and Table Mic mode. In Pointing mode, simply point it towards the subject you want to hear and it'll pick up their voice, just like a microphone would. In Presenter mode (AKA lapel mode), it'll focus almost entirely on the wearer's voice and stream that to your hearing aids. In Table Mic mode is where this accessory shines, and what gives it the advantage over Roger Pen iN. When Roger On is laid flat on a surface (like a table), it automatically figures out it's orientation and switches into an automatic directionality mode. In this mode, it can automatically shift the focus of the microphones towards the direction of speech. Roger On can also wirelessly stream audio from the TV to your hearing aids, so if you buy it, you don't need to buy the TV Connector. Finally, in headset mode, you can plug Roger On iN into your computer via an included USB cable, allowing you to hear participants in online calls (like Zoom), and you can talk into the Roger microphone so the participants can hear you.

RATING 8

The image of Roger Select iN hearing aids

Roger Select iN, $1349

Ideal for stationary situations where background noise is present, like a table at a restaurant. Set the Select iN in the middle of the table, and it automatically selects the person who is talking and seamlessly switches from one talker to another, streaming the sound directly to your hearing aids. What's nice about the Roger Select (and the reason it's better for smaller group conversations where it can be placed within arms reach), is you can hit a button on the device to change the direction the microphone is facing – you can “select” it – and override the automatic selection, allowing you to focus on the speaker most important to you. Select iN can also be worn by someone else you want to hear, on their chest using a clip or lanyard. This is known as “lapel mode.” When in lapel mode, Select iN knows its orientation and automatically ensures the microphone points upward to pick up the voice of the speaker. The lapel mode is good for a presenter at a meeting, a fitness class, and a passenger or driver in a car. Roger Select iN can also wirelessly stream audio from the TV to your hearing aids, so if you buy a Select iN, you don't need to buy the TV Connector.

RATING 9

The image of Roger Table Mic II iN hearing aids

Roger Table Mic II iN, $1888

Of all the Roger accessories, Table Mic II iN has the least versatile functionality- it's really only designed for stationary use. Ideal for working adults who participate in various meetings with multiple (4+) people involved. When placed in the middle of a table, it's able to automatically pick up the voice of the person who is talking and stream it directly to your hearing aids. Table Mic II iN automatically switches between speakers, and unlike Select, you can't manually override the choices Table Mic II iN makes. Multiple Roger Table microphones can be connected to create a network and with a range of more than 60 feet it ensures you're able to fully understand everyone at work.

RATING 10

D-Dry+, $179

If you live in a humid environment, sweat a lot, are prone to ear infections, or are getting custom in-the-ear hearing aids, you should get this. It plugs into a standard outlet and uses UV-C light to kill germs, and blows warm air to remove moisture. We don't think this accessory is necessary for most people, especially those buying the Audéo Life Waterproof model.