Oticon Intent

COSTS, REVIEWS, MODELS

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Which Intent model should I buy?
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Chroma Beige (44.1% popularity)
Can't decide? No problem! We're happy to ship a few different colors :)

How to buy Oticon Intent locally and save

1 Make sure there is a ZipHearing provider in your area Ziphearing man with laptop emoji

Click here to check your location, or simply call us at 877-813-4401.
We’ll answer your questions and let you know your local ZipHearing providers are.

2 Schedule your consultation Ziphearing calendar emoji

At your convenience, call your local ZipHearing provider and schedule your hearing aid consultation. You'll discuss hearing aid options, and if you want, place an order.

3 Hear better Ziphearing chart emoji

Just days after your consultation, pick up your custom-ordered hearing aids and get them programmed to your unique hearing profile. If you don't love them, return them for a 100% refund.

Included with your purchase

Local Care Included

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Oticon recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

3 Year Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

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Shield icon - 45 Day Risk-Free Trial

45 Day Risk-Free Trial

Shield icon - 45 Day Risk-Free Trial

45 Day Risk-Free Trial

Wear your hearing aids for 45 days. If they don’t change your life, simply bring them back to your local ZipHearing provider and we’ll issue a 100% refund. No restocking fees. No fine print.

Financing icon - Financing Available

Financing Available

Financing icon - Financing Available

Financing Available

We offer 12 month interest-free financing through CareCredit. We also offer payment plans of up to 60 months, though interest does apply. Setting up your financing takes just minutes, and a ZipHearing team member will help you through the process.

Heart icon - local care

Local Care Included

Heart icon - local care

Local Care Included

Don’t settle for less- or “remote support.” To get the best performance out of your hearing aids you need local care. It’s why Oticon recommends it, right on their website. Your purchase includes 1 year of unlimited appointments with your local ZipHearing provider. After your first year of ownership, additional appointments with your local ZipHearing provider are (at the most) $65 each.

Warranty icon - warranty loading=

3 Year Warranty

Warranty icon - warranty

3 Year Warranty

Your purchase includes a manufacturer’s 3 year warranty covering repairs, and loss and damage. If a hearing aid is lost or damaged beyond repair during the warranty period, your ZipHearing provider can file what is called a “Loss and Damage Claim” for you, and a new device will be issued, subject to a deductible payable to your hearing provider of $350/aid.

Supplies icon - provide supplies for the hearing aids

Supplies

Supplies icon - provide supplies for the hearing aids

Supplies

Cleaning and maintenance supplies like domes and wax filters are included with your order, and your hearing provider will show you how to use them. If your hearing aids take disposable batteries, we’ll include a year's supply. If your hearing aids are rechargeable, we’ll include a charger.

Written by: Jeff Hall, Hearing Aid Specialist
The image of Jeff Hall author

Jeff Hall

President at ZipHearing

Jeff is a California licensed hearing aid dispenser and the President of ZipHearing one of the largest hearing aid suppliers in the country. More about Jeff Hall
Medically reviewed by: Brad Ingrao, Doctor of Audiology
The image of Brad Ingrao author

Brad Ingrao

Editor & Doctor of Audiology

Brad Ingrao, Au.D. has been in clinical practice since 1992 in a variety of settings including academia, private practice, educational audiology, the VA, and the hearing aid industry. More about Brad Ingrao
Updated: Nov 06, 2024
Oticon Intent

Oticon Intent Reviewed: 7 Days with AI-Powered, Sensor-Enhanced Hearing Aids

Have you ever spotted a Google Street View car, with cameras perched on top? These cars roam the streets, capturing 360-degree images of public spaces that are then stitched together to create a virtual representation of the world. The data they collect enhances navigation, mapping, and exploration on a global scale.

Now, imagine if a hearing aid manufacturer took a similar approach—gathering data not from streets, but from real-life sound environments. In fact, you don’t have to imagine it, because Oticon has done just that. Since 2021, researchers equipped with 360-degree microphones have captured 12 million real-life sound scenes for Oticon. This vast collection of auditory data is used to train the deep neural network that powers their hearing aids.

holding oticon intent in front of me
I wore the Oticon Intent for 7 days and can say with confidence it delivers on most of what the marketing promises.

The embodiment of all this work weighs just over 3 grams and measures 26mm tall—so light you can hardly feel it on your ear. And with the February 2024 release of Oticon Intent, that deep neural network has just become even more powerful.

What’s New with Oticon Intent?

In the last 10 years, the jargon around hearing aid tech has grown increasingly complicated. Bear with me for a moment as I try to make all this digestible. 

Intent is built on Oticon’s latest platform/chip, Sirius

You can think of Sirius as the hardware “brain” of the hearing aid—it’s the foundational hardware platform that powers the entire system. The Sirius platform is the core power source, like the engine in a car. Anytime a manufacturer updates their chip—like Oticon did here—it’s a big deal, because they only do it if they have to.

Intent features Oticon’s next generation sound processing technology—MoreSound Intelligence 3.0

You can think of MoreSound Intelligence 3.0 (MSI 3.0) as the software “brain” of the hearing aid. It’s a suite of features designed to analyze the full sound scene and improve hearing aid performance by providing clearer, more balanced audio. The system is part of Oticon's BrainHearing approach, which focuses on supporting the brain's natural sound processing abilities. If the Sirius platform is the engine, MSI 3.0 is like a navigation system that guides and optimizes the drive (or hearing experience).

Embedded within MoreSound Intelligence 3.0 is Oticon’s second-generation deep neural network, DNN 2.0

The deep neural network that powers Intent hearing aids is vastly improved compared to the DNN that was used in the previous Oticon More and Real hearing aids. Here’s the whitepaper from Oticon, and here’s a summary:

  • DNN 2.0 analyzes sound across 256 channels—far more than the 24 channels used before—allowing for greater detail and clarity in differentiating sounds like voices and background noise.
  • DNN 2.0 provides up to 12 dB of noise suppression, effectively reducing unwanted background noise and providing more contrast between speech and noise, making conversations in crowded environments much clearer.
  • Additionally, DNN 2.0 employs adaptive learning, continuously refining its ability to distinguish important sounds from distractions, which enhances your listening experience over time.
pair of oticon intent in chestnut brown standing and laying on iphone
Launching the first ‘always on’ DNN-powered hearing aid in 2021 has given Oticon a competitive first-mover advantage. Intent now features Oticon’s DNN 2.0, which underwent more training than the DNN which powered previous Oticon aids.

Intent uses 4D Sensor technology

In noisy environments, when you want to hear someone better, you naturally turn your head or lean in closer to them. What if a hearing aid could understand that movement and use it to help you understand what you want to hear? That’s exactly the goal Oticon had in mind when adding sensors to Intent hearing aids—to understand the wearer’s listening intent. 

The 4D sensors in Intent hearing aids—accelerometers and gyroscopes— track head movements in three dimensions (up/down, left/right, forward/backward) and add a 'fourth dimension' of understanding your behavior to adjust the sound automatically. 

MSI 3.0 ingests the sensor data and then acts like a detective, piecing together all the clues of the sensor data figuring out if you are moving, standing still, engaged in one-on-one conversation, or moving around needing to be more aware of your surroundings. Based on all those clues, the hearing aid adjusts how the sound is processed to separate the important sounds (like speech) from background noise.

Studies show that 4D Sensor technology improves speech comprehension by 15%, and that when users are engaged in an intimate conversation in noisy environments, Oticon Intent provides an astounding 35% more access to speech cues compared to the previous generation Oticon Real. 

This isn’t just hype—the 4D Sensor tech can actually reduce the stress on your body

Oticon released a study that utilized biological markers to highlight the effectiveness of the 4D sensor technology in its Intent hearing aids.

Key findings include:

  • Pupil Size: Pupil dilation indicates cognitive load and listening effort. The study revealed a 31% reduction in pupil size when using Oticon Intent, signifying less mental effort compared to the previous Oticon Real model.
  • Heart Rate: Heart rate was monitored to evaluate listening stress. Participants using Oticon Intent showed a 40% decrease in heart rate, indicating lower stress levels during listening tasks than those using Oticon Real.

The benefits of the added sensors are indisputable, and several other hearing aid manufacturers are using sensors to inform their sound processing. 

I know— that was a lot of stats, and a lot of jargon. The bottom line is—as a result of all of the above improvements: 

Hearing aid users prefer Oticon Intent compared to the previous generation Oticon Real (source)

The reason that’s significant is Oticon Real wasn’t exactly a “slouch” of a hearing aid. During the entire time Oticon Real was Oticon’s flagship hearing aid (February 2023 - February 2024), it was our best-selling and highest rated prescription hearing aid—and our customers tend to be some of the savviest and well-educated buyers in the market. 

scores on hearadvisor showing oticon hearing aids consistently performing well at speech in noise
[Edited to more clearly show Oticon’s high scores]. Third party hearing aid testing laboratory HearAdvisor.com ranked the previous generation Oticon Real third-overall in the all-important Speech in Noise category for prescription hearing aids, while Intent is now ranked second overall. 

Finally, some less impactful headlines, but still important, include the switch to Bluetooth LE Audio, Auracast compatibility, a new MiniFit detect speaker, a new design, and improved rechargeability. 

Intent has Next-generation Bluetooth® LE Audio

Bluetooth LE (Low Energy) Audio is the next generation of Bluetooth and it promises several benefits for hearing aid wearers:

  • Better sound quality
  • Improved battery life
  • Direct connectivity to more devices
  • Lower latency (audio delay)
  • Hands-free phone calls
  • Auracast-compatibility (more on that below)

The fact that Intent has Bluetooth LE Audio makes them future-proof, but unfortunately, you’re not going to realize the above-listed benefits unless your phone supports Bluetooth LE Audio, and most don’t. 

According to Oticon's device compatibility list, there are only a handful of phones—Android devices—that have Bluetooth LE Audio:

  • Google Pixel 7 & 8, including Pro models
  • Samsung Galaxy A54
  • Sony Xperia 5 V 5G

For most phones, particularly those purchased after 2017, if they have Bluetooth 5.0 or newer, you should eventually be able to utilize the Bluetooth LE Audio features of Intent hearing aids. This includes all iPhone 8 models and newer, as well as Galaxy S8 models and newer.

Bluetooth LE Audio is an enhancement integrated into Bluetooth 5.0 and later. So while the hardware needed to support Bluetooth LE Audio is already present in most devices (devices with Bluetooth 5.0 and later) activating Bluetooth LE Audio requires a software update from the manufacturer. The decision to roll out this update ultimately lies with the manufacturers, but it's likely they will enable Bluetooth LE Audio as consumer demand increases.

What if your phone doesn’t have Bluetooth LE Audio?

If your phone doesn’t have Bluetooth LE Audio, don’t worry, you can still pair them up to Oticon Intent. Intent hearing aids also support the MFi (Made for iPhone) and Android’s ASHA (Audio Streaming for Hearing Aids) specifications. These are the earlier Bluetooth connectivity specifications (with stripped down feature sets as compared to Bluetooth LE Audio), but the good news is those specifications are supported by pretty much all phones—you can confirm using Oticon’s device compatibility list.

So for now, getting an Intent hearing aid with Bluetooth LE Audio is more about future-proofing the hearing aid. It means that once Bluetooth LE Audio is widely-used and activated on your phone, you’re not going to have to buy new hearing aids just to get the Bluetooth LE Audio features. 

Intent is Auracast™-ready

Auracast is a new feature of Bluetooth LE Audio that everyone is going to benefit from—not just hearing aid users. Auracast is going to allow sound from public venues (airports, theaters, gyms, churches), to stream directly to hearing aids and headphones.

Here’s how it works (assuming you have Intent hearing aids):

  • When you’re at a venue that has a sound system, you’ll go into the Bluetooth section on your phone and search for the ‘Broadcast Name’, just like you’d search for a wi-fi network to join.
  • You’ll join the Broadcast by entering a Broadcast Code that the venue supplies, just like entering a wifi-password.
  • The audio will then stream to your Intent hearing aids.
Here’s an excellent explainer video of how Auracast works (fast forward to 1:00). 
Fast forward to 1:00: Animation video providing an overview of how Auracast Broadcast Audio works.

In order for Auracast to work, the venue needs to have an Auracast broadcasting device integrated with their sound system. They’re simple to install and they’re not expensive, but most venues are not even aware of what Auracast is at the moment (and most consumers aren’t either), so it’s going to take a few years for venues to adopt this technology. 

For that reason, hearing aid manufacturers are not in a rush to activate Auracast in their hearing aids. The necessary hardware is in the hearing aids, deactivated, and Oticon says they’ll activate Auracast in a Spring 2025 firmware update. 

The industry's first self-calibrating speaker, miniFit Detect

Receivers (speakers) previous to the Intent model were called ‘miniFit’ receivers. Intent receivers are called ‘miniFit Detect’, and these new Detect speakers come standard with all Intent orders. 

Here’s what the ‘Detect’ part of that is all about—

miniFit Detect speakers are an industry first, and they’re able to detect:

  • If the receiver/speaker wire is faulty, in which case the hearing aid indicator light will blink orange 4 times.
  • If the receiver/speaker is the correct receiver for the hearing aid. When the receiver is plugged into the hearing aid (by your hearing care provider), the hearing aid can tell what type of receiver it is, and compare that to other data inside the hearing aids (such as your hearing loss scores), and ensure it’s the best receiver for you. 

Oticon says the Detect speakers are self-calibrating smart speakers, and that (since they can read data in the hearing aid), they ensure the hearing aids are providing the appropriate gain for your hearing loss, to within 1dB, and that that is up to 57% more precise compared to previous Oticon speakers. 

New Design & Improved Rechargeability

The Intent press release states Intent is “Oticon’s smallest rechargeable miniRITE hearing aid,” but I think that’s only partially true. Based on measurements of Oticon Intent vs. Oticon Real, it actually appears that by volume Intent is ~8% larger than Real overall. However, Intent certainly does appear smaller overall—it’s all about where the volume is distributed. Intent is a shorter and thicker device, and this does make it—at least cosmetically—more discreet than Real. In addition, Intent is now the fastest-charging hearing aid in the industry, achieving a full charge in just 2 hours. 

What comes with an order of Oticon Intent

My order of Oticon Intent 1 miniRITE R hearing aids in Chestnut Brown. This is everything that came in the box. 

Here’s what comes with an order of Intent hearing aids:

  • (2) Intent miniRITE R hearing aids
  • (2) miniFit Detect speakers (receivers)
  • Pack of domes (these go on the ends of the receivers)
  • Pack of filters (these keep the wax out of the receivers)
  • Charger. Technically it’s called the miniRITE R charger—it’s the standard charger that comes with all orders. It gives the hearing aids a full charge within 2 hours. You can charge the hearing aids via USB-C cord, or with a wall plug. There is a premium charger available called the Smart Charger (scroll down this page to the ‘accessories’ section to learn about that.)
  • Clam-shell style case with cleaning cloth and tool (your hearing provider will show you how to use these). 
  • User guide. Helpful, but also generically-written. These hearing aids are highly customizable and a lot of what you read in this user guide may not apply to your exact set of hearing aids—it all depends on how your provider has set them up. 

My Oticon Intent 1 Review

For this review I ordered the Oticon Intent 1 miniRITE R. Let’s break that down a bit. MiniRITE R refers to the form factor, in this case, it’s a “miniature receiver-in-the-ear” that is rechargeable. In fact, it’s the only model Intent is available in right now. The “1” refers to the “technology level” of the hearing aid, and Intent comes in three different “technology levels”—Intent 1, Intent 2, and Intent 3. Intent 1 is the best, and as of November 2024 it’s the technology level that 77.5% of our customers order. 

I ordered Intent 1 because in order to evaluate a hearing aid, I want to make sure I’m testing the manufacturer’s best technology. Intent 1 offers 12 dB of what Oticon calls ‘Neural Noise Suppression’ (the amount of noise suppression provided by the hearing aids). That makes Intent 1 Oticon’s best hearing aid for hearing in noise. If you’re interested in reading about the differences in Intent technology levels, you can read further down this page, or watch this video I made. 

oticon intent 1 in chestnut brown on my right ear
The Oticon Intent 1 miniRITE R in Chestnut Brown, on my right ear. It’s a comfortable and (mostly discreet) fit—but more on that a bit below.

I ordered them in the Chestnut Brown color because it’s what would match my hair color best, and it’s what I would feel most comfortable wearing during my 7 day trial. Chestnut Brown is far from the most popular color though. Nearly half of our customers order this in the Chroma Beige or Silver Grey color (you can see all the colors available as well as the popularity of each color at the top of this page). 

First, a bit about my hearing

Objectively speaking, I have normal hearing. If I take a hearing test, I will pass. However, I have what I suspect to be hidden hearing loss. That means my hearing loss can’t be measured by standard hearing tests, but that I’ll have a harder time than most people hearing in noisy environments with a lot of background noise. In noisy restaurants I’m reading lips, piecing words together to gather context clues, and sometimes just altogether guessing at what a person is saying.

Struggling in noise, but having normal hearing otherwise, helps me to evaluate hearing aids—especially since hearing in noise is one of the biggest challenges for those with hearing loss. In all other environments, since my hearing is normal, I’m able to notice the subtleties in different hearing aids that other wearers may not even perceive. My background in the hearing aid industry also gives me insight to know what is happening ‘behind the scenes’. In other words, if my hearing aids do something weird, I know what they’re trying to do, why they’re trying to do it, and how well they’re doing it compared to other devices. 

How it fits

Intent is a receiver-in-canal (RIC) hearing aid, and RIC hearing aids are known for being the most comfortable style to wear. The Intent hearing aid is indeed comfortable, with one exception—they tickled my ears. I believe the reason for this itchy/tickling sensation was because Oticon receivers (AKA speakers), have a distinct bend to them. I believe the bend was causing the receiver to bump up against my ear canal, causing a tickling sensation that was tough for me to get used to.

two hearing aids side by side showing the bend of the oticon intent receiver wire
Left: Traditionally-angled receiver of the Starkey Edge AI. Right: The sharper-angled receiver of the Oticon Intent. 

I do think this is a me issue, and it’s likely that my unique combination of narrow and bendy ear canals are probably to blame, because while there was at least one other report of this online, I’ve never heard this complaint from our customers. And, Oticon isn't the only manufacturer to use this style of angled receiver—Signia and Widex do as well.

Apart from the itch these caused me, I do actually like the way Oticon bends the receiver. I’ve found that the bend is so aggressive that, once the hearing aid is correctly positioned in your ear, it creates tension on the receiver wire in the opposite direction of its natural curve. This tension helps the hearing aid fit snugly and stay secure.

How it looks

Dimensions (LxWxD): 26.2mm x 7.4mm x 12.1mm

Weight: 3.03g

From the side or from behind, Intent is no more noticeable than most hearing aids, and in fact much less noticeable than its biggest competitor, the Phonak Audéo Sphere Infinio.

But, I’m not in love with how this hearing aid looks from straight on. I found that the receiver wire was brighter and shinier than competitor devices, and this made it stand out more. To be sure, I put the Intent in my right ear, and a competitor device in my left ear and asked my wife if she could tell a difference from straight on—if one was more noticeable. Indeed, the Intent hearing aid (because of the receiver wire), was more noticeable.

Left: The more muted receiver wire of the Phonak Audéo Sphere Infinio. Right: The shinier receiver wire of the Oticon Intent. 

If you have silver, gray, or white hair, you probably won’t notice this at all, and the color of the receiver wire may actually make the hearing aids hide better. For someone like me with a bit of a darker complexion and hair, it had the opposite effect. 

As soon as I noticed this “issue,” I remembered a product called Vanish (not an affiliate link), which lets you dye the receiver wire to be more of a skin-toned color. This could be a good solution for you if you feel the receiver wire is too noticeable. I contacted Oticon to inquire as to whether using the Vanish product would void the hearing aid warranty and they assured me that using this dye would not affect your warranty. I wouldn’t recommend that you proactively buy this dye. Wait and see if this is an issue for you at all— it probably won’t be.  

I want to be clear. I’m not advocating for hiding hearing aids, but I know cosmetics are a big concern for a lot of people, especially first-time hearing aid wearers. I also want to be clear that Intent is not the only hearing aid with a shinier/brighter receiver. The receivers on both the Signia Pure Charge&GO IX and Widex Moment hearing aids also have a brighter look to them. 

How I Programmed the Hearing Aids

I usually set up all hearing aids I try in a similar way: I leave Program 1 in the "General/All-around" mode so the hearing aid can automatically adjust to different environments on its own. In Program 2, I add a manual "Speech in Noise" program for times when I need extra clarity in loud places, like restaurants.

What's different with the Intent hearing aids is that they don’t actually require an extra program for noisy situations. I was able to apply the same aggressive speech enhancement settings found in Oticon’s Speech in Noise program directly to the General program. That way, when I was in a noisy environment, the aids automatically adjust to the Speech in Noise settings, so I don’t need to switch programs—everything stays in General, adapting as I need it.

screenshot of oticon genie 2 fitting software showing the available programs
Screenshot of Oticon Genie 2 fitting software. Unlike competitor brands offering 8+ programs, Oticon only provides 4 optional manual listening programs to switch into—Speech in Noise, MyMusic, Lecture, Comfort— but those programs are totally optional, and for me, unnecessary.

Depending on how “in the weeds” you are with your hearing aid research, you may or may not recognize something a bit odd in the above list of programs from Oticon—it’s minimal. Oticon gives you (4) programs you can manually switch into if you want, when other brands give you 8+. 

Why so few programs compared to competitors? The answer from Oticon would be—because Intent continuously scans the environment and adapts to the user intent in real time. But, every hearing aid manufacturer would say that, and they all still give users 8+ manual programs to switch into, so what’s really going on here? Well, it’s a bold move to not give users those extra programs. So bold, that I can only assume that this is a testament to Oticon’s conviction in their BrainHearing(™) technology —believing that their hearing aids are sophisticated enough to support the brain’s natural ability to make sense of sounds without the user needing to frequently adjust settings. 

And it makes sense if you think about it. It always feels weird to me when I see 8+ programs I can choose from on a hearing aid. If your hearing aids are so good at scanning the environment and auto-optimizing, why are you giving me so many options to override that? 

All that to say—it appears the researchers and audiologists at Oticon think folks should use their hearing aids the way I do. In essence, keep them as simple as possible and let them do the heavy lifting. This feature alone—only needing a General program—would be reason enough for me to choose this as my favorite hearing aid. If only they didn’t make my ears itch!

Setting up the user controls

There’s only a single button on Intent hearing aids, so Oticon has made it multi-functional, depending on how you press it. 

Here is the default behavior of the push-button:

  • A short press of less than 1 second will change the volume of both aids (right side turns both up, left side turns both down)
  • A longer press and hold of 2 seconds will change the program of both aids
  • A longer press and hold of (3 seconds), will turn the aids off

When you get an incoming call, the functionality of the button changes: 

  • A short press of less than 1 second will answer a call
  • A longer press and hold of 3 seconds will decline the call, or end an existing call
  • A ‘double tap’ will answer or end a call (more on that in a minute)

All of that can be kind of confusing, and I knew I’d never need to change the program, and I’ve never felt the need to change the volume with any hearing aids. With that in mind, I changed the settings so the push button could only do one thing—a press and hold of 3 seconds would shut the hearing aids off.

When you get a phone call, the caller ID isn’t announced through the hearing aids, which means you’ve got to look at your phone anyway, and at that point, you might as well just hit “accept” on your phone to answer the call, rather than reaching up to push the button on the hearing aid to answer the call, so I deactivated that default functionality as well. 

As I mentioned a minute ago, there’s a double tap feature as well. In theory, when a call comes in, you can make a double tap gesture near your ear/hearing aid and this will accept or end the call. Like with other hearing aids I’ve tried, this feature didn’t work reliably enough for me to want to use it, so I turned it off. 

If you haven’t noticed, I prefer a minimalist approach

Pulling the hearing aids out of the charger turns them on. They auto-adjust in every environment, even noisy environments, which means I never need to use the app. Pushing the button for 3 seconds will shut them down, or simply putting them back in the charger will as well.

me turning off the oticon intent by pressing and holding the button for 3 seconds
Hold the push button for 3 seconds to power down the hearing aids; an orange LED indicator confirms they've shut off. To turn them back on, press and hold the button for 1–2 seconds until the LED lights up green.

And that's all the engagement needed for the hearing aids to work optimally, which is exactly how I like it, and unfortunately, pretty rare in the hearing aid world. With other devices I’ve tried, I always had to fiddle with the app and onboard controls much more than the Intents to get the aids to do what I want, so this is a huge plus for the Oticon Intent. 

Overall Sound Quality & Performance in Noise

My biggest complaints with Intent are really the same complaints I have with any hearing aids—some things just didn’t sound natural. Microwave dings, chimes, electronic alerts, notifications—all those types of sounds have a weird fluttering effect, they almost sound harmonized. Overall, I would describe the sound quality of speech to be clear and crisp.

There was minimal echo in my voice

As compared to the Phonak Audéo Sphere Infinio and Starkey Edge AI, Intent was certainly my favorite hearing aid in this category. With the other devices, my own voice felt over-amplified creating a boomy/echo sensation. With Intent, if there was any echo at all, it was barely noticeable.

Wind noise handling was very good

Oticon says Intent hearing aids detect and filter wind and handling noises 500 times per second, and I believe it. I had to drive 50 MPH with all the windows down and then stick my head out the window to even start to hear wind noise. With other hearing aids, wind noise and the scratchy sounds it makes on the microphone would start to be noticeable at just 30 MPH with the car windows rolled down at all.

Performance in noise

What I love about the Intent, that no other hearing aid with a deep neural network can do, is when I’m in a noisy place, its most aggressive speech enhancement technology kicks on, without needing any manual interaction from me whatsoever. When I go out to eat, I want to put the hearing aids on and forget about them, and leave the phone in the car so I don’t have any distractions. Intent allows me to do this. I don’t need the app to get the most out of Intent hearing aids in noise. 

To test these out, I went to a restaurant that is always very noisy. The World Series was playing, there was a full bar, full restaurant, music blaring—it was as lively as any restaurant ever gets. When I entered the restaurant, I didn’t notice the hearing aids doing any kind of ‘switching’ like I sometimes notice. That’s a good thing. It means as the hearing aid is adjusting to my environment, it’s very fast and subtle—that’s what you want. 

split screen showing a noise meter app and a noisy restaurant
October is a very noisy month in San Diego restaurants with the MLB Postseason in full swing. My Sound meter app clocked this restaurant at 80+ dB—a level close to the point at which noise is considered potentially harmful.

Intent did a really good job for me in noise. When someone at my table started talking, and I looked at them, I felt like the aids gave my ears a sort of tunnel vision (in a good way), and like their speech was “beaming” right to my hearing aids—like there was some kind of invisible connection. And then if someone else started talking and I turned my head to look at them, it’s like that “beam” or audio stream would “switch” over to them. I think that positive experience is probably attributed to the 4D sensor tech in these hearing aids. 

As soon as I experienced this, I remembered the third user review we ever got on Intent, from one of our customers named Elliot. You can find Elliot's review further down this page in the 'reviews' section, but here's an excerpt:

“Oticon Intent 1s gave me a newbie’s “aha” moment with the huge improvement in speech-in-noise where I’ve always struggled. I’m no longer as nervous about going into restaurants, to receptions and the like. The feature allowing the aids to focus on an individual in a group when you turn your head as they join the conversation feels as if I’m hearing them far better than with my older versions of Oticons.”

Bluetooth Review

As I mentioned above, Oticon Intent has Bluetooth LE Audio, the next generation of Bluetooth. But, not many phones have Bluetooth LE Audio yet—including my iPhone 13—so that meant I had to connect my iPhone to the Intents using the MFi (Made for iPhone) specification. 

In terms of ease of connecting the Intents to my iPhone via Bluetooth, I have to give Intent the highest rating I can—it was easier than other hearing aids I’ve tried that also use the MFi specification. 

Connecting to Intents (at least via iPhones), is a two-step process, because you have to pair the aids to your phone, but you also have to pair the aids to the Companion app (if you want to use the app). 

To connect the aids to your phone, you first want to go into Settings -> Accessibility -> Hearing devices, and follow the pairing instructions. It takes 10 seconds for your phone to find the Intent aids and connect to them. Once that pairing is complete, any audio from your phone can stream to your Intent hearing aids. 

If you want to use the Companion app (and you should at least download it to see what it can do), you then have to follow a separate pairing process that the app will guide you through, it takes 5-10 seconds, and you can then control the Intents with the app. I’ll write more about the app a bit further down in this review.

Streaming sound quality & connectivity

I’m not a fan of the streaming sound quality of Oticon Intents. To be fair, I’m not a fan of the streaming sound quality of any hearing aid that uses the MFi specification. Whether I’m streaming phone calls, music, YouTube videos—the sound is just tinny and not rich or well-balanced, there is no base. Earlier I mentioned how the Intents had more circuit noise compared to other aids I tried, and unfortunately it was even more pronounced when I was streaming audio. 

The good news is if you have a phone built in 2017 or later, that phone will probably eventually get a software update which gives it Bluetooth LE Audio, and that is reported to offer much better sound quality than the MFi specification. 

Connectivity between my phone and the hearing aids was fairly consistent up to about 30 feet, at which point it became really choppy and I’d lose the stream in one ear. It wasn’t perfect. Even at very close range (the phone in my pocket), I would sometimes get weird intermittency from one of the hearing aids, almost like the hearing aid was “thinking” for a millisecond or had for a split second lost connection to the phone—but at close range connection never truly dropped. 

Companion App Review

As of November 2024 this is my favorite hearing aid app, and I can’t understand why it has literally the worst reviews of any of the 6 major hearing aid brands—2.3 stars. 

Many users complain of connectivity issues between the app and the hearing aids, but I never experienced that. In fairness, I only used the app on maybe 10 different occasions because…my favorite thing about the app is, you don’t have to use the app! With other hearing aids I’ve worn, I had to use their app to get the best performance out of the hearing aids—with Intent I did not have to and the app is completely optional. 

The only reason I can recommend using the app is for a feature called Speech Booster, but you may not even need that—I didn’t.

screenshot of the companion app showing the speechbooster feature
The Speech Booster feature is accessible right along the bottom row of options on the main ‘home’ screen of the app. Clicking this will give speech a little extra boost—it sounded to me like it was increasing the high frequency gain. 

Here’s everything you can do with the Companion app: 

  • Mute the hearing aids
  • Control the volume, each aid independently, and together
  • Change the hearing aid program
  • Adjust the low, mid, and high frequencies (for all-around listening and Bluetooth streaming, independently)
  • Speech Booster feature to enhance speech in a noisy environment
  • Use your phone as a remote microphone to send audio directly to the hearing aids
  • Check your hearing aid battery life
  • Find your hearing aids if you lose them
  • Find information about your hearing aids like model, firmware version, and serial numbers
  • Track your wearing time via the ‘HearingFitness’ section of the app
  • Get remote care from your hearing care provider (if you’re provider is set up for this)
  • Access a knowledge base with instructions and help with troubleshooting

Battery life

Oticon says Intent has up to 20 hours of battery life, but I think that’s actually a low estimate. I guess they figure it’s better to underpromise and overdeliver. Each day when I woke up and put the hearing aids in, I would check the battery level of the hearing aids via the Companion app, and it would usually say I had between 28-29 hours of use remaining. By noon each day my battery was still showing above 90% with an estimate of 15 hours of use remaining. By the end of the day the lowest I ever saw the battery (around 8pm), so 13 hours of use, was 40%.

I did about 1 hour of Bluetooth streaming a day, streaming music from my phone.  I did notice that bluetooth streaming drained the battery significantly faster, so be aware of your battery levels. Warning: I’m not sure how accurate the Companion app is at estimating remaining battery life of the aids. There were times it’d say I had an estimated 15 hours left, and then 3 hours later I’d check it and see an estimated 22 hours left.

Oticon Intent Pros & Cons

Pros

Hearing in noise and the 4D sensors work very well. I did a side-by-side comparison in a noisy restaurant, between Intent and a few of its biggest competitor hearing aids. I felt like with Intent it was easiest to tell the direction from which sound was coming, and that the hearing aids were good at understanding what sound was important to me. Intent hearing aids were as good as any I've tried at separating speech from background noise.

It’s very small. It’s over 100% smaller than the Phonak Audéo Sphere Infinio, and just a tad bigger than the Starkey Edge AI. Not only is it small, but it also has earned a great Speech in Noise score from HearAdvisor, and there is nothing smaller that has a better score. 

It’s future-proofed with Bluetooth LE Audio and Auracast™. As of November 2024, most users won’t benefit from this, because not many phones have Bluetooth LE Audio, and not many venues have installed Auracast broadcasters. However in the coming years this technology will be widely adopted, and you won’t have to buy new hearing aids to take advantage of it. 

The deep neural network is always on. What you’re really paying for (the smart DNN tech), is always on, working for you. The best part about that—and what’s unique to Intent hearing aids—is Oticon’s most aggressive speech enhancement features also auto-activate, meaning you never really have to fiddle with the app if you don’t want to. 

It’s very good at automatically adjusting depending on the environment. Compared to competitor hearing aids, Intent took the least amount of interaction/engagement from me. I put them on and they did a great job of adjusting on their own.

There’s not a lot of echo. Compared to other major competitor hearing aids I’ve worn, Intent had the least amount of echo. My own voice sounds very natural and if there’s any echo at all, it’s barely perceptible. 

Cons

It was more noticeable. Compared to competitor hearing aids, the wire on Intent was brighter and shinier, which made the hearing aid more noticeable from the front. 

The angle of the receiver made my ears itch. Oticon receivers have a unique bend to them. It helps the whole hearing aid fit securely on the ear, but due to the unique shape and size of my ear canal it caused an itching sensation that was hard to get used to.

No disposable battery option. The rechargeable battery life is great and as long as you charge it each night for at least 2 hours, you’re never going to run out of battery during the day. It’ll last well over 16 hours, even with Bluetooth streaming. But personally, I much prefer disposable batteries— it’s just one less thing to think about. 

The streaming sound quality isn’t good. In fairness, it’s not good with any hearing aids, and Intent wasn’t the worst that I had heard. I’m hopeful that Apple will activate Bluetooth LE Audio in my iPhone with a future firmware update, as that is supposed to improve streaming sound quality.

Final thoughts

In 2014, ReSound introduced the world’s first Bluetooth-compatible hearing aid, transforming consumer expectations for hearing aid and phone connectivity. There was a palpable feeling in the industry at the time—no manufacturer could release a hearing aid without similar technology, and without shouting it from the rooftops. 10 years later, there’s that feeling again. 

In January 2021, Oticon redefined expectations with the launch of Oticon More—the world’s first hearing aid with an embedded, always-on deep neural network (DNN). Since then, competitors have responded with their own DNN-enabled devices, each with unique methods. Yet, Oticon remains at the forefront—enhancing its DNN with impressive updates, while keeping the hearing aids small, and with minimal battery drain. 

Today, hearing aids touting signal-to-noise ratio gains of 10+ dB, once unthinkable, are becoming standard. It feels like the hearing aid industry has entered a new AI-driven phase of innovation that is going to result in huge wins for hearing aid wearers—and Oticon has played arguably the biggest part in this.

The image of Jeff Hall author

Jeff Hall

Hearing Aid Specialist

Jeff is a California licensed hearing aid dispenser and the President of ZipHearing- one of the largest discount hearing aid suppliers in the United States. Jeff lives in San Diego, CA with his wife and 2 young daughters. You can learn more about hearing aids and watch Jeff on ZipHearing's Youtube channel.

Oticon Intent at a glance

Sales popularity of Intent vs.

over the last 60 days

Relative sales popularity of Oticon models over time, based on our internal sales data. Updated weekly. Click on a model name to remove/bring back it from the chart comparsion

Sales stats for Intent

Based on our internal sales data. Updated daily.

BOUGHT BY 95.8% of our customers who've bought Oticon in the last 90 days
RETURNED BY 12.1% of customers during their 45 day trial period for a 100% refund
This hearing aid's return rate is 18% better than our average return rate of 15%
ZipHearing Return Policy We think you'll love your new hearing aids. But if you don't, return them for a 100% refund within 45 days. No restocking fees, no fine print.

Your savings through ZipHearing

Based on retail pricing figures from HearingTracker.com.

Average retail
OUR PRICE FOR
OTICON INTENT IS
34% less
than the national average price
ZipHearing Price

Oticon's product naming convention

Oticon
Brand
Intent
Model
1
Tech level
miniRITE
Style
R
Rechargeable

Intent tech levels our customers buy

Based on internal sales data. Updated daily.

Hearing Aids prices range 78.2%
Hearing Aids prices range 78.2%
Tech level % of sales
Intent 1 78.2%
Intent 2 15.5%
Intent 3 4.9%
Intent 4 1.3%

Oticon Intent models

Sorted by popularity. Based on our internal sales data. Updated daily.

Oticon Intent comes in 3 different models, shown below. When purchasing through ZipHearing, the model you select doesn't affect the final price you pay — the technology level does; such as the Intent 1, 2, 3 or 4. The majority of ZipHearing customers buy the Oticon Intent miniRITE R model (shown in position 1 below), with the 1 technology level.

RATING 1
The image of Oticon Intent miniRITE R hearing aids Oticon Intent miniRITE R
Oticon Intent miniRITE R

Mini receiver-in-the-ear style with a lithium-ion rechargeable battery and telecoil

99.9%
of our customers choose this model
12.1%
of our customers returned this model for a full refund
RATING 2
The image of Oticon Intent CROS PX miniRITE R hearing aids Oticon Intent CROS PX miniRITE R
Oticon Intent CROS PX miniRITE R

Mini receiver-in-the-ear style CROS transmitter with a lithium-ion rechargeable batter

1.3%
of our customers choose this model
10%
of our customers returned this model for a full refund
RATING 3
The image of Oticon Intent CROS minRITE T hearing aids Oticon Intent CROS minRITE T
Oticon Intent CROS minRITE T

Mini receiver-in-the-ear style CROS transmitter with a size 312 battery

0.5%
of our customers choose this model
25%
of our customers returned this model for a full refund

Oticon Intent 1 vs 2 & more

This is a heavily abbreviated chart designed to focus only on the key differences between models. Features that exist across all technology are not listed below unless they`re necessary to provide context for other features listed. Swipe right to see more features, tap on a feature to read its description.

Model 4 3 2 1
Sales popularity 1.3% 4.9% 15.5% 78.2%
Return rate 20% 18.9% 11% 11.7%
Tech level Low Mid Advanced Premium
Channels 48 48 48 64
Bands 14 18 20 24
MoreSound Intelligence 3.0 Level 4 Level 3 Level 2 Level 1
Neural Noise Surpression 6 dB 8 dB 10 dB 12 dB
Fitting bandwidth 8 kHz 8 kHz 8 kHz 10 kHz
Better-Ear Priority
Sensor Technology
Clear Dynamics

*some features may not apply to all models on this page

For a more detailed comparison, see Oticon`s feature matrix

Oticon Intent reviews

Customers say

Many users reported choosing Oticon Intent specifically for its advanced AI features for noise reduction. These hearing aids are consistently praised for their ability to identify the direction of sound, pick up speech in noisy environments, and reduce wind noise. Users appreciate the Bluetooth connectivity, though some users report a short Bluetooth range, and occasional connectivity issues while streaming music and phone calls. A few users mentioned the Companion app could be more intuitive.
AI-generated from the text of customer reviews

Video Reviews

Preview for the "I am really impressed" video
02:28

I am really impressed

Review by: Eliot from VA
Model: Oticon Intent 1 miniRITE R
Bought: Nov 2023

Hi, I’ve been wearing hearing aids about 30 years now more or less, I’ve been wearing the new Oticon Intent for about 3 months and I am really impressed. One of the biggest problems many of us face is speech in noise, and in particular this model for me, has made a substantial improvement. The first time after I got these that I went out to dinner in a busy restaurant with a high ambient noise level, I was able to have a conversation, I could hear what my tablemates were saying, I didn’t have to lean in and ask people to repeat themselves, it was just a wonderful experience. I’m pleased with the basic increase in the ability to hear through the general noise program, it has a music program, I play music, I tend to focus since I don’t sing, on how my instrument sounds and I will say that in the general and speech in noise programs I actually get a really good sense of how my instrument is sounding in the mix. The Intent has good battery life, if you’re running low, 15 minutes will get you 4 hours of a charge, 8 hours, a half hour will get you 8 hours of a charge, it’s not really, the battery life is not really an issue. These units are a tad wider than the Real units that preceded them. I happened to get very thin glasses years ago in anticipation of someday getting rechargeable hearing aids and they worked just fine, there’s no conflict, no width issue, so bottom line, I am really happy with the Oticon Intent, specifically because of the marked increase in speech in noise capability, it really makes me feel more comfortable going out in groups. I’ve been dealing for years with the ZipHearing folks, I’m very pleased with them, and I’m most especially pleased with this new Oticon Intent 1, so if it interests you, give it a try, thanks for your time.

Preview for the "Speech comprehension is absolutely remarkably better" video
09:54

Speech comprehension is absolutely remarkably better

Review by: Mike from DC
Model: Oticon Intent 1 miniRITE R
Bought: Mar 2024

Hi, my name is Mike and this is about my new Oticon intent hearing aid. Just bought two of them. My hearing loss first presented itself 40 years ago with ringing in the ears tinnitus, and I was also having a little trouble understanding what some of the young women in my office with soft voices were saying. Little problem with word recognition. Went to a couple of doctors here in DC who said, I've been listening to too much rock music and I'd have to live with tinnitus with the ringing in my ears. But my career was in broadcast journalism, and the spoken word was how I made my living, so I needed more than that. Fortunately, at that time I some folks at the White House told me that president at that time, Ronald Reagan, also had tinnitus and went to a place in Los Angeles where they did some good work. So I contacted them, flew out there, met with the doctor, had a half a dozen tests. They went through my genetic history, my family history, and congratulations, I have cochlear otosclerosis. My grandmother was deaf at the age of 70. My mother was deaf at the age of 75. And what it is, the cochlear is the little snail like part of your inner ear that has little microscopic hairs in it and they're the noise receptors. They're called sela and as you get older, like the rest of your body, they deteriorate and this happens with everybody. That's why 80 year old people don't hear as well as 20 year old people. But if you have cochlear otosclerosis, you're on the fast track, your hearing deteriorates much more quickly and you're ending up possibly on the path to deafness. So they gave me some dietary supplements to help slow the deterioration, to make sure I had enough calcium in my diet, things like that. They helped me clear up some sinus problems that had made things worse, and they got me a white noise machine that helped me at night so that I was able to sleep better. And when the time came, it was time for hearing aids. I got one, it was fine. It wore out. I got a second one. It was fine. But after ten years it wore out. Now it's time for the third one. So in the most recent set wore out, my doctor, who is well in his 80s and his top audiologist, told me about the oticon intent which had hit the market all of four weeks earlier. My doctor's top hearing aid specialist said it has to be, quote, the smartest hearing aid in the market right now. But he added that the tricky part of all this is my hearing loss is such that it has to be turned up high and for it to be turned up high, there's an issue with feedback, so I needed an ear mold, a custom ear mold that would allow it to be turned up high without having that screech. When you put your hand next to the ear, I got a good fit. It worked and the improvement is very, very real. The first time I put these things on, I walked outside and for the first time in, I don't know how long I could hear the birds in the high bushes above the apartment that thanks to the 4D technology, I could tell where the sound was coming from. You can't always do that with a hearing aid. There were mechanical sounds that I hadn't been able to hear that I can hear now. The little beep when you lock your car with a car with a key fob, I can hear that the probably the best one of all is when I leave the water running. I can hear the water running and don't walk out and have someone yelling at me, hey, you're going to cause a flood in the house. Now the sounds that I could hear sometimes can be a bit jarring because the boosting everything. So when I walk outside, I will turn this one with one tip down a level, and then once I get used to it, this one turns it up a level and I'm fine. The biggest change with these things is exactly what the audiologist said. It is the smartest hearing aid on the market, speech recognition, hearing exactly what the words are, the consonants at the front, the consonants at the end of a word, not just the vowel sound in the middle. I can better understand what people are saying, especially soft voices and also I am so much better off in crowd type situations. Oticon intent uses artificial intelligence and something called deep neural networks and 4D technology. I can't explain how these things work. But all I know is that I go into a restaurant and this knows that it should turn down the ambient noises around me and allow me to focus on who's talking to me here. And if someone's talking to me over here and I turn my head, it knows that I've turned my head and it will focus on that and then someone else turns and I can focus on that. Not only does AI turn down the ambient noise in restaurants, but it also turns down the ambient wind noise outside. It is absolutely a game changer. Now, what is it about it that I don't like? Is there anything I don't like? Yeah, it doesn't have batteries. So what that means is it needs recharging every night. I need to use this little puppy and put these in there every night and if that's fine at home. But if I'm on the road, I have to take this recharger with me and if I lose it, that's a mess. It was a lot easier if I had batteries, and I just take some batteries and take them along with me and my dopp kit and put them in once a week. Now with this thing. But the one good thing about this, the best thing about it is that the cord comes off. So if there's any damage, I simply have to replace the cord and not a couple hundred dollars for the whole thing. That's one part of it. The other part of it is a little more complicated and that has to do with the shape of this thing. It is smaller in length than most hearing aids, which is great, but because it doesn't have a battery, it's fatter and it also sits at the top of my ear. So if I'm wearing glasses and I put the glasses on, you've got the glasses, you've got the microphone and you've got the battery up here, up all between my head and my ear, there's a lot going on there. It is not horrible, but you have to get used to it. And one thing you might want to do is if you're wearing glasses, you don't want to get glasses with a real thick frame, because that's just going to create more of a problem up there. Get something, maybe with wire. Now let's talk money. Oticon is not cheap, but I saved $2,600 by going through a third party provider zip hearing. Rather than going through my local audiologist. My doctor in L.A. gave me this advice, though, about going through a third party provider. The third party provider goes through local audiologists who do the fitting, who do the adjusting, who do the maintenance on it and if you're going to go through a third party provider, make sure that they have a good audiologist that they're working with in your area. You don't want to be buying this and then end up having no one or someone who's not great. Now, in my case, I found someone who's literally four minutes from where I live, two blocks away, who is excellent. So that's just the advice. But it's the caveat and so let's sum this up first the downsides. Oticon intent is expensive. You got to recharge it every night and it needs battery, and it's a lot bulkier than what I used to have. That is small potatoes compared to the upsides, I can hear so much better with them. And speech comprehension is absolutely, remarkably better. I'm not opting out of conversations I'm not ashamed of saying, will you say that again? Will you repeat what you said? I'm not backing out of those things because I was embarrassed. I'm back among the living and it's so much better in restaurants and other noisy environments because of the AI, the 4D technology, and the deep neural networks and all of that stuff. You know, some people say that AI is taking the world to hell in a handbasket. Well, if it is, thanks to these hearing aids, at least I will be able to hear it happen and if you're trying to decide what hearing aid is best for you, I hope that my sharing my personal experience with you is helpful. All I can say is it's a good time if there is such a thing to have a hearing loss, because the advances that have happened in the past couple of years are amazing, real and exciting, and I want to wish you the best of luck in your search and I want to thank you for listening.

Preview for the "I realize how much difference it makes" video
03:15

I realize how much difference it makes

Review by: Judi from AZ
Model: Oticon Intent 1 miniRITE R
Bought: Mar 2024

Hi, this is Judy. I'm sorry for the busy background. It's all my craft projects, and, I have recently begun wearing an oticon intent one hearing aid. I've been wearing hearing aids for about 15 years. I knew when I started missing things that people were saying that I didn't want to do that, so I didn't have any problem saying I need a hearing aid. I was happy to do that and in the years I've had them, I've been happy with all the improvements that have been made and all the systems, recently got an oticon intent one hearing aid, and I'm really pleased with it. The information says that when you turn your head, the microphones turn with you, and so you're more likely to be face on with what that or ear on with what that person is saying. It's hard to know because you're not wearing another hearing aid to compare. But, I really feel like I'm asking people less to repeat what they've said. This is what the hearing aid looks like. Pretty small, easy to put in and certainly when I put it in in the mornings, I realize how much difference it makes. I probably wear my hearing aids, 14 hours a day. I get up about five, and I probably put them in about six and go to bed about ten, and I've not had any problem with the battery life. It's been just fine. It hasn't ever said, oh no, you're running out of battery and the charger is fairly small. Here is the charger and it really does a fast job of charging up the hearing aids. The plug, it either has a USB-C that you can plug it into something computer wise, or you can plug it in to your, with just a regular plug that goes in the wall. I didn't take the plug. I just brought the USB cord so it would be USB-C to USB to the plug and I've been pleased with the hearing aids. I've been pleased with the service. I've been really pleased with the quick responses I've gotten when I've called Grant at Zip hearing. It's been nice to get a quick answer on things when I have a question, and he really helped me at the beginning of the process to look at what hearing aids I wanted. I was also really pleased at the difference in price between what I could get from my former hearing aid provider and what Zip hearing did for me. All in all, really pleased. Thanks.

Preview for the "They do a really good job" video
04:22

They do a really good job

Review by: Philip from GA
Model: Oticon Intent 2 miniRITE R
Bought: Feb 2024

Hello, my name is Philip. I live in Fayetteville, Georgia and I'm 68 years old. I'm a first time hearing aid user, and I wanted to tell you about how I came to have hearing aids and the experience that I had with them. I started out with, I thought I wanted to go to really low cost route. I went to Costco and looked at what they had, but I wasn't. After I researched things, I wasn't confident that what they had was going to do the job for me. I did a lot of work over the decades in very high noise environments, working with large engines and so back in the 70s, 80s, 90s, hearing protection wasn't a thing that people used a lot, and I didn't. So I went to Costco, I went to an ENT, I went to a large chain of hearing aid stores, and then I found a company called Zip Hearing and found that they had a, kind of the sweet spot for me. So they had audiologists who were very capable, and they offered a lot of different brands of hearing aids. I found a local provider there called Hearing Smith's near me and they did an evaluation and made a recommendation, and they recommended oticon. So I started out with a pair of oticon reel twos, and I use those for a few weeks. I had a couple of issues with those and to the credit of Zip hearing, they decided the intent line had just come out. Just come out, and they swapped out the reels for the intent. I think they wanted to have some, you know, some real users out there. So, just wanted to tell you that the intents have been good for me. I have more hearing loss in one ear than the other. And the tuning and the technology of the hearing aid is really made a difference to me. The hearing Smith's audiologist, Rachel Smith, helped me understand, too, that it's not just your ears, and it's not just your hearing aids, it's your brain. So I'm sort of still adapting. My brain is still learning to hear again, like I should have, especially the higher frequencies. So it's been overall a positive experience. I will say though, that on the sort of challenging side, that the linkage with the cell phone is not very good. So I'm constantly battling with people on the other end of the phone they can't hear me very well. If I get more than 6 or 8ft away from my phone while I'm talking, one ear or the other will drop out, and sometimes the connection totally gets lost. So that's baffling to me because I've had Bluetooth, you know, phone accessories before, and I could get 40, 50ft away and I'd be okay. But, you know, I think Oticon is working on that. I hope they, hope they get it squared away, because that's a downside for me. I don't listen to really music or streaming audio in my hearing aid, so I can't comment about that. You know the result that I got is very good. The most challenging areas when you're in a restaurant, there's a lot of background noise, a lot of chatter, a lot of, you know, clanging and banging and that a lot of background music, you know, but I'm still adapting. So I think overall, the hearing aids do a really good job. I'm pleased with what I've got. I'm pleased with the service that I've got. I'm pleased with the provider and the price point that I got the hearing aids for. So that's my review, and I hope this is useful to you. Thanks.

Preview for the "Excellent and easy to use" video
02:56

Excellent and easy to use

Review by: Jim from CA
Model: Oticon Intent 1 miniRITE R
Bought: Mar 2024

Hi, I'm Jim, first time user of hearing aids with moderate hearing loss. After extensive research, I chose the Oticon intent one hearing aids. I read many reviews and came upon zip hearing which provided excellent information on hearing aids and excellent video reviewing several hearing aids. They provided me with an individualized audiologist who provided great service, fitting and adjusting my hearing aids to my specific needs. The service was excellent and saved me a lot of money. I've been using the hearing aids for several months now and found them to be excellent and easy to use. Zip hearing provided follow up service for a year and had a three year warranty. As you can see, the hearing aid is very compact and easy to use and the charger is also pretty easy to use. The battery lasts a long time, approximately, uh, 24 hours with each charge. The hearing aids fit comfortably and indiscreetly behind the ear, and they are comfortable for long period of time. The Oticon intent one hearing aids have been a life changer for me. I'm able to participate easily in conversations and loud places like restaurants, feeling engaged and attentive, not left out. My wife is also very happy that I no longer say why and she does not have to repeat herself. I'm also able to listen and understand TV programs easily without having to turn up the volume. The interface with my iPhone is excellent, with great music streaming quality and reception of phone calls. The Oticon app works well and makes control of the hearing aid easy. The sound of the Oticon intent one is very natural and clear. I can highly recommend the Oticon intent one's and zip hearing, which provide excellent individualized service. I hope this information has been useful and, helps you on your road to finding the best hearing aids possible. Thanks.

Preview for the "I really am surprised at how well I can hear" video
03:05

I really am surprised at how well I can hear

Review by: Jim from TX
Model: Oticon Intent 1 miniRITE R
Bought: Jun 2024

Hello, my name is Jim and I'm 68 years old and I have had hearing loss for a while. I was putting it off and putting it off and, finally realized that I was in fact not able to hear music. I've spent a lot of time playing rock n roll and listening to rock n roll, and it's one of my favorite things to do. And I realized I wasn't hearing it the way I used to, and that was part of it. And that, along with the fact that my wife was reminding me on a regular basis. And so I went to a couple of audiologists and just was not happy with the way they presented it, the way they offered products. They didn't seem to have a good range of products to offer and I chose to go to zip hearing based on a referral from a friend, went to see a very experienced audiologist doctor, who fitted me with Oticon Intent 1 hearing aids and very small, very lightweight and they're great. They work great. I chose these because, really the doctor did a great job of fitting them for me. He offered them in a way that I was able to understand what he was doing and the zip hearing aid team provided the support and the fitting, so I didn't have to pay extra for fitting, which some of the audiologists were, going to charge me an extra fee to just fit these. These came at a better price. And with all the service that I'll need for at least a year, replacement, with a minimal deductible. And, I really am surprised at how well I can hear how much of an improvement its made in my life. I like the fact that I can change the settings on my phone and be able to adapt to where I am, especially listening to music and doing the things that I like to do with music. So, I would recommend zip hearing highly. The whole experience was very positive and after wearing these now for several months, it has made a positive impact in my life. I feel when I sit in restaurants with a group of people, I can actually hear what they're saying instead of just smiling and pretending like I'm hearing what they're saying. And that's a nice feeling. There's really not anything that I don't like about the process. Getting old is a journey, and we got to do what we got to do. So, I've had a great experience, and, everything is great.

Preview for the "I have owned 4 sets of Oticon" video
04:36

I have owned 4 sets of Oticon

Review by: Bob from TX
Model: Oticon Intent 1 miniRITE R
Bought: May 2024

Hello my name is Robert, if you’re looking at this review for hearing aids, then you must think that you need them. And if your friends and family are telling you you need hearing aids, then I assure you, you do need them. Like many older men, my overall hearing has declined, but mainly the high pitched sounds declined the most, due to working construction when I was younger and not wearing hearing protection. I got my first hearing aids in 2008. I would not have been able to function in a corporate environment without them. The current hearing aids are my fourth set of Oticons. I know they’re several choices in the Oticon family of hearing aids. I selected the Oticon Intent. First of all I’d like to show you the hearing aid, you can see the hearing aid is very discreet you see a little tube it runs up my ear, and the hearing itself is behind the ear, behind the ear hearing aid and it’s very comfortable, you don’t even know you have it on, you can’t feel it, once you get used to it, it just, it’s just there. Quickly put it in, and the tube fits very well in your ear, they have different sizes, make sure that it’s up against your ear so you don’t even see it. The thing I like about the hearing aid is, oh, the other thing I want to show you is the charger. I know it’s hard to see but there is a red and blue dot, the red is the right hearing aid, and the blue is the left. The charger is easy to use, it has about a 5 foot cord on it so it reaches you know very far, you don’t have to worry about getting too close to a plug. My previous hearing aids were all battery operated hearing aids. This is the first rechargeable hearing aid that I’ve used and really like them. They last close to 24 hours when fully charged. I put mine on in the morning and I take them off when I go to bed. At least 50 percent of the battery is last at the end of my day, so I know they’re charged and doing well. I could go pretty much 24 hours if I needed to. A feature that I like about the charger is you don’t have to turn the hearing aid off, you just put the hearing aid in the charger and it automatically cuts itself off, a red light comes on showing you it is charging. When you take it out in the morning you just pick it up and put it in your ear and it automatically comes on, so that’s a real nice feature. The last hearing aids I wore for 6 years so they were pretty much ready for retirement, I thought I would look at the internet to price hearing aids and found ZipHearing on the website, I reviewed the Oticon Intent hearing aids on their website and made contact, they quickly provided me information to contact a local ENT doctor in my area for an appointment. Upon arriving, they made me feel very comfortable and treated me like I was one of their walk-in customers. I was professionally tested, we reviewed the results, which I was used to seeing but it was worse. After reviewing the test we discussed the different hearing aids. I chose the Intent hearing aids, it’d only been out on the market for several months and had all the latest technology. Once the order was placed and payment made, my hearing aids were ready for me to be fitted in 3 days which is pretty quickly considering they had to be shipped in, so very happy with that. I’m extremely happy with my choice, they have many features that I like, but the one I like the most is the sound equalizer that allows me to change from my phone app, the low, medium, high pitch sound myself, that way you don’t have to go in for an adjustment at the audiologist, this makes speech and other daily sounds more realistic to me. My experience with ZipHearing has been great, I cannot think of one thing that has disappointed me, the price was competitive, the service was great, I would go this route again to purchase hearing aids. Hope this helps, and good luck.

Preview for the "I have worn Oticon for 11 years" video
03:11

I have worn Oticon for 11 years

Review by: Connie from CO
Model: Oticon Intent 2 miniRITE R
Bought: Nov 2023

My name is Connie and I have worn hearing aids for over 11 years and I had a pair of hearing aids that were 11 years old and they were still working but not quite as well. So I felt like I needed to replace them, and I was referred to ZipHearing from a relative who had used ZipHearing and was very pleased with the whole process so I thought I'd check it out. I went onto their website and then I called and was referred to a local audiologist to go in for a hearing exam which I did. The local audiologist gave me a very thorough hearing test and exam, I was very pleased with that. He was very knowledgeable, very patient, answered all my questions. We sat down and looked at all the options that I had through ZipHearing as far as replacing my old hearing aids. My old hearing aids were Oticons and I decided since they worked so well that I would stick with that brand, Oticon, I went with the Oticon Intent 2 miniRITE, it's very similar in size to what I had and functions, the domes are improved, the domes only have to be replaced every 3 months and they have the ability to somehow enhance the whole hearing process, these particular domes that I have. This has all the bells and whistles if you want to use them, Bluetooth and all that, so, that's a plus there, these are rechargeable, my old ones had replaceable batteries that I replaced every week. The recharging unit is small, I was kinda concerned about the size of it because of travel but it is small, it would be very easy to pack and you just place the hearing aids in there at night and they recharge. The battery never goes dead in the day so they last a long time. I was very pleased with the whole process, it was very easy, the people were very knowledgeable. I would highly recommend that you check out ZipHearing. I would say I would highly recommend that you have confidence in the local audiologist that they refer you to, I couldn't be more pleased with the one I had and the value of the hearing aid, what you would pay through an ear doctor's office is not comparable, so I would highly recommend you check out ZipHearing for your next hearing aid, thank you.

Preview for the "Extremely Satisfied" video
04:19

Extremely Satisfied

Review by: Joel from MI
Model: Oticon Intent 1 miniRITE R
Bought: May 2024

Hello I'm Joel, I know finding hearing aids is very difficult. I've had hearing loss for about 20 years and had I think 5 different hearing aids. The first audiologist let me try a few and I ended up with Oticon, and over the years I have had, in needing to replace and upgrade, I've had to go to different audiologists because I moved and they would give me an opportunity to try different brands. Every single time I came back to Oticon and presently, in looking at the system of being able to buy and get good service, I landed on ZipHearing, and the last couple of times my hearing aids have come through ZipHearing. I like this because 1 they make all the arrangement's, there's a local audiologist, and you get a good price. So presently I landed on, if you can see it, the Oticon Intent. And the Oticon Intent is a really sophisticated hearing aid and what I find most interesting is the day I got them I came home and turned the TV down, and my wife laughed, she said you've never done that over the time that you've had hearing impairment. So turned it down and I think the most, from my standpoint, the most significant hearing benefit is being able to hear the different between the “s” and the “f” and things of that nature, those things that those of us hearing impaired were just like not sure what that was. The Oticon Intent does that extremely well and better than anything that I've ever seen or heard of before. The other thing that was important to me was to be able to have an app and here they have the app that is the Companion app that goes with it, because there you can switch it out and being able to change your streaming, because I tend to like to stream music through it, and you go into, even though it adapts automatically, when you go into speech with you know noise and things, sometimes I turn it on ahead of time, I really haven't had to do that because the system is so sophisticated it switches it out automatically, but I do on occasion because I have a staff that works for me, I'll push a button and put the phone on the table and can pick up some things pretty good. Along with that comes the charger and it's just a simple drop it in, it uses a usb and they send you a specific charger so you have the right wattage and I never really run into trouble and I've sometimes had my hearing aids in for 24 hours and I haven't run out of power yet in about 3 months. Now I tend to also buy the Connect Clip. Now the reason I use the Connect Clip, which is a simple thing that you can make it as a external mic and you can put it somewhere or whatever, is it allows me to be able to Bluetooth anything and so I can Bluetooth to my iPad, I can Bluetooth to my computer so I can use it when I travel and things of that nature. So for me this was a great add on and I've had this for a couple of years, and I had the Oticon OPN S before this, and they just work seamlessly. So overall I find myself extremely satisfied with the Intent and very satisfied with ZipHearing, so if it helps you out that's just where I landed with a lot of research and a lot of experience and I don't think you'll be disappointed with the Oticon Intent.

Preview for the "The best you can do for your ears" video
04:00

The best you can do for your ears

Review by: Elaine from FL
Model: Oticon Intent 1 miniRITE R
Bought: Feb 2024

Hi my name is Elaine and I'm here to tell you about my experience with hearing aids. I've been wearing hearing aids for about the last 10 years. I have pretty moderate almost to severe hearing loss. And I've been an active RN for the past 44 years, so hearing has been really important to me, crisp, precise hearing is of utmost importance. So my last pair of hearing aids did me well but I did notice that there were certain problems with them, sounds of wind, when I was out in the car, or sailing, and problem with clarity when I was at a restaurant, I started looking into new hearing aids and I heard about the Oticon Intent 1, brand new on the market. Bout its 4D technology and how it adapted to my hearing needs, especially good in reducing background noises, wind reduction, and worked in places that I like to go, like restaurants and theaters, out on pickleball courts and outside being active, it's important to me socially to be active and to be able to hear people without asking to repeat statements so I contacted ZipHearing about the Oticon 1 and the process was simple, easy, very professional, um Oticon 1 I've had now for about 3 months and I am very happy with it, it has improved my hearing tremendously. I have no more problems with wind noise, I have no more problems in restaurants or even out like I said on a pickleball court where I have people talking to me from all different directions, I noticed that it's comfortable to wear, it streams well, I use my iPhone and my iPad, iPad to listen to music and even look at television and videos on it and I have absolutely no issues with it connecting well with that. It's very comfortable, I do wear glasses 90 percent of the time, I have it in now, not noticeable, and they're very comfortable with the glasses on, I don't have any problems with them interfering. First time for me using a charger instead of batteries and I found that wonderful experience, batteries last supposedly for 20 hours. I'm up at 6 in the morning, those hearing aids go in right away and they last me all day through to 11 or 12 at night, no issues. What else can I say, the ZipHearing process worked well, they connected me with a professional audiologist in my area, fixed me up with the hearing aids and I've had no issues. I highly recommend the Oticon 1 minirite that I have, it's the best you can do for your ears and your problems and adapting as well as possible to make life the easiest for you. Thank you

Preview for the "Love these Oticons" video
14:31

Love these Oticons

Review by: Scharlene from TX
Model: Oticon Intent 1 miniRITE R
Bought: May 2024

Hi there. My name is Sharlene and I'm going to take just a few minutes and tell you about my hearing journey. Back when I was in junior high school, I had great hearing and then my dad bought mini bikes, then mini motorcycles, then dirt bikes, which included some racing. Always wearing a helmet. Had no clue about needing hearing protection inside the helmet. So it started back then. Once I graduated high school and college, I bought a street bike. Some friends and I rode sometimes 500 miles a day in Southern California just because we love to ride, once again Helmet, no hearing protection inside the you know, in my ears, inside the helmet. I joined LAPD. I was a member of the honor guard. More noise. 21 gun salutes, not able to wear hearing protection and we were firing blanks. Which out of a rifle that's this far from your head is really loud. I also shot on the pistol team. So, as you can see, I had a lot of noise around my head most of my life. When we moved to Texas back in the early 2000s, I met a group, got another motorcycle. Actually, I went through about three because I didn't like the ones I had, and we rode all over North Central Texas on the fast, curvy roads so much fun. Once again, not realizing I should put earplugs or something in my ears, I just rode. I loved it, it was great. Then you kind of notice that something's off, but I wasn't really thinking too much about it. I didn't notice that my hearing was out of whack or anything until it was the start of this year, and my hubby and I are sitting in here with the TV on, and we kept turning it up and turning it up and turning it up, and we got it all the way up to about 50%, which is a lot. And I started realizing that maybe I needed to get my hearing checked. My ears hadn't been checked probably in 40 years. Seriously, I don't think they were checked ever after I left the police department, so that was kind of a wake up call. He couldn't hear me. I couldn't hear him. Not well anyway. And neither of us could hear the TV unless it was really cranked up loud. So at that point, at the beginning of the year, I decided to get my hearing checked. I found a place in one of the local towns I went, and I had no clue about what to look for with hearing aids or anything like that. And I went to a wasn't an audiologist, it was just a company that sold hearing, did hearing tests and sold hearing aids. And I found out that my hearing was a lot worse than I thought it was. My right ear is right at the line of severe. My left ear is not quite so bad just my right ear is very bad. The problem is they only sold one kind of hearing aid, and it was a good one. It's one of the top five. But their programming, as I know now, because it's been a while, was not doing the job for me and my hearing issues. And I just happened to be watching YouTube videos put out by zip hearing. Thank you Jeff, for putting out this video about what to look for and what to avoid actually, from hearing aid salespeople. And basically it was everything I had no clue about. It was free hearing tests. Only one kind. I love that clock. Only one kind of hearing aid. One brand and the programming part of it just never seemed to hit what I needed to hit. And they went back to the lab. I don't I can't even tell you how many times they had to get sent back to the lab and all this while I was still watching videos, everything that was put out on zip hearing everything that was put out by other audiologists. I scoured zip hearing website looking for their brands and watching the videos both there and the ones that were put on YouTube just to find out what people who had purchased from Zip Hearing had to say about the hearing aids. They got the service from the company and Everything was amazing. There were just so many good things said about Zip hearing and the people that they worked with there. And so I started due to these videos, I started narrowing down what I thought I wanted and then ding ding ding, out came this little thing. I don't know if you can see it, because I'm not very good at this, but it's the Oticon intent one. It is small, and actually, if I had enough hands, you can put them in your hand and I can put a quarter and it will a quarter will cover both hearing aids. I actually have a picture where I did that. They're small, they're light, they are really good at connecting to Bluetooth. I don't have any connection issues at all. I'm still getting more familiar with them because it's only been, you know, six weeks or something. It hasn't been long enough to fully adjust to them. I did keep the other pair, which I'm not going to name because it's a good brand, but I just bought it the wrong way. What I did was I talked to Grant at Zip hearing. I told him what I was looking for. By then I had it narrowed down to the Oticon intent and there was the Phonak and there was resound Nexia. So I had it narrowed down to three, and Grant asked me if I was ready, and I said yes. He sent me to a well about 30 miles from here. Audiologist who is wonderful, thank you Grant. Doctor Beatty is great and we sat down. His primary selling hearing aid is Starkey, which I know is good. He goes, well, you know, Starkey is good. And I said, well, yeah, but I had a really bad experience with a locked version of that hearing aid, because apparently these little centers tend to lock the programming so that another audiologist can't get in and adjust them. If you happen to, say, need help while you're on a trip or something, you have to get on your internet, get on the phone and find a dealer that has them marketed the same way as the place where I bought them. So I made the decision I was going to get something different Oticon and that I was going to keep the other set as a backup. And so far that's what I'm doing. They're still not adjusted correctly. I'm still not getting what I feel I should have been getting from them all along. They've never been quite right. But if something happens like, oh, I don't know, time to change the battery and it has to get the Oticon has to get sent off to the lab. I have a backup set, and that's really my main purpose for hanging on to that set, even though it sits in its case on my dresser all the time. I will say that the customer service at Zip hearing is phenomenal. It's absolutely phenomenal. Grant has been great, I actually I love gadgets, I do. So I got and I hope you can see this. This is the new travel charger that will hold three charges. And I took you can see the lights on back there now. I unplugged it and I didn't take the charger off because it plugs in back behind a dresser and I didn't feel like messing with trying to get the dresser out of the way. This is great, especially if you like, we have got dogs who are who shed a lot. We have shedders and this, I Don't have to worry about having something covering the top of my charger, like the one that comes with the hearing aids to keep the dog hair and dust and all of that out. Very, very excellent. I don't know if you travel or not, but if you have pets, this is good. And then I just got this. So I haven't used it yet. But if it's like everything else I've had my hands on, that is Oticon. It's going to be amazing. This is the TV streamer and I can't wait to try it. If it connects as well as my hearing aids connect to my phone, I'm happy. I am very happy. I think that that's pretty much it. Do I wish I had gotten my hearing checked along the way, like in that 40 years? Yes, I do, but you know, you're young, you're having fun, you're doing all kinds of things, and you just it just really didn't think about it. I had no clue and I am not going to make that mistake again. I've got a great audiologist. Every pair of hearing aids I buy from now on will be through Zip hearing. Their reviews are great, their explanations are great. They're everything that has to do with any brand of hearing aid is right there. So you can compare and with the videos, you have the opportunity to hear what other people are saying. And so I don't know how much this helps, but I will say if you've got young children, boy, make sure that that they have a hearing protection on under their helmets or whatever it is, because that was probably the biggest mistake between the guns, the ammo, the motorcycles, the honor guard when, you know, couldn't put anything in the ears to do the rifle volleys and a lot of motorcycle time, and I would definitely do it over again if I knew better. And since I can't redo it, I'm just going to stick with Zip hearing and continue. I still watch their videos. I still enjoy looking at the videos no matter what the brand is. Because while I love this Oticon and right now, since I've only had it for just a very short time, I can't imagine going to a different brand. But it could happen and if I keep up with what with what's out there, then I'll be better prepared. I won't make the same mistakes again. Thank you Zip hearing. Thank you Grant. You all are amazing.

Preview for the "Extremely efficient" video
04:55

Extremely efficient

Review by: Harold from FL
Model: Oticon Intent 1 miniRITE R
Bought: Mar 2024

Hello, my name is Harry and I live in tradition, Florida. I want to talk to you for a minute about hearing aids. I've been wearing them for about 20 or 25 years now and tried a number of different brands. The last brands I had were Oticon, and I wanted to try those again, but I had heard these ads on the TV and radio about free trials, risk free, yadda yadda yadda. So, I called the company, and they hooked me up with a local hearing, audiologist and gave me seniors, they told me they could get any other brands I wanted, and I could try one and then move to the other. I told them immediately that I was not going to buy anything until I at least tried the new updated Oticon, since I had liked the old Oticon better than anything else. The seniors were the best hearing aids that I had tried concerning music. The bass is booming. It's like having air buds in your ears but listening to conversations and in noise they weren't that good. So, after 20 or 25 days, I said, I'm done with these. I want to at least try the Oticons and maybe Phonak. They said, no problem, we'll get them for you a week later. They hadn't gotten them two weeks later they hadn't gotten them. Bottom line is they never got them. They couldn't get them, and they returned my money that I had put down for the seniors. I then went to Zip hearing. Zip hearing was almost transparent or invisible, let's say. I spoke to them once or twice and they were out of the picture, which is basically what you want. You don't want somebody selling you and selling you, zip hearing referred me to wave audiology down in Port Saint Lucie and that office was absolutely fantastic. They got the Oticons, they had them. They gave me the free trial. The Oticons worked much better for me than the seniors did because the hearing, the voice, the speaking, the conversations were all much clearer. I was amazed at how wonderfully I could hear all of the conversations going on. I didn't think it was actually even possible to do that. I dealt solely with the wave office. They were incredible. Always on time. Always wonderful to deal with. They showed a true desire to get me in the best ones, after a couple of weeks, I told wave that I thought these were much better, was there anything else they thought I should try? And they recommended the Phonak. I tried the Phonak also, the Phonak were almost equally as good, but they had a few little, drawbacks to them when it would switch from the phone media back to hearing aids, they would get a little quirky. They wouldn't switch as easily or as well, and they were a little more finicky. So, I ended up with the Oticons. I can't say enough about the good points for both zip, who basically was out of the picture, which is what you want. You don't want them calling you and questioning you and doing stuff and wave audiology, which was there every minute of the day whenever I needed them, they even gave me, like, cell phone numbers if there's any problem. This is the Oticon charger if you can see that. I'm not sure you can. Let's see if I can hook it on. I can't even hook it up so I can see it, I don't know there it is. There's the Oticon charger and here are my Oticon Intent hearing aids. If you can see those, they're very small. They're extremely efficient. For me, they work better than anything else. I highly recommend wave. I highly recommend zip hearing and, I hope you have the same kind of experience with them that I did. Have a great day and good luck with your search.

Preview for the "Solid as a rock" video
04:22

Solid as a rock

Review by: Robert from TN
Model: Oticon Intent 1 miniRITE R
Bought: Mar 2024

Hey ya’ll. So I am doing a review on some hearing aids. My name is Bob. 4 years ago I was diagnosed with a slight hearing loss, high pitched, and also tinnitus. So when I was looking around I had a choice of a few different hearing aids. I went, my first choice was Widex which was 4 years ago, Widex Moment 440s, and they were good. I chose this time around, which was this year, the Oticon Intent. The reason why I chose them is I thought they had a better natural hearing sound. The charging station, I can show this to you. The charging station is really cool, they will stay charged the full day, so I don’t have to worry about changing batteries, they’re all inside. So yeah they are very well done. My tinnitus was something I had to look at, so again at the beginning I had the Widex Moment 440s which had a little bit of the tinnitus sounds to it, to help you and the Oticons however, had some of that, but whenever I plugged them in and used them, I found them to be a little bit more of the natural hearing. So I felt that that was a little bit better of an alternative for me. I gotta tell you they’re solid as a rock. I had no question about whether I would’ve chose the right one, because I did have an opportunity to have the Moment 440s, the Widex, for a few years, so I had a pretty good idea of which ones to look at and which I was looking at. The pros: The earwax filter I think is a better, they last longer in the Oticons, the Con, if there was one, is putting it in the ear. I thought the Moments were a little bit easier to put in the ear but again, this is a small little detail. Both have the 3 year warranty so that’s excellent so if something happens you can get those replaced at a very minimal cost. I would highly recommend them, there’s not even a question. I enjoy them, I think they’re the best of the two, for me. Now as far as the cost, so, whenever I decided on the Oticon Intent, I went and I started calling hearing aid companies, and I found that the prices were all over the board I mean they were just from one place to another. So I finally ended up online. I heard this somewhere that ZipHearing was doing some of this as well, and this was all online, however that you would go to a hearing aid company that would test you and also would fit you. And so when I talked to Grant Davidson at ZipHearing and I said hey these are the ones I’m looking for, so I had a pretty good idea what I was trying to find, and I decided on the Oticons, and he gave me a price. The price is by far better than any price I got if I called separately by the companies. So If you call the companies, get a price if they’ll give it to you, then call ZipHearing and say hey these are my hearing aids I’m looking for, I think that you’ll find that ZipHearing will do a better price, and they’ll get you a place where it’s close to where you live that you can go in and get them fitted and get the price that you’d already negotiated. So, my advice, check around, get a price, decide on which hearing aid you want, then call ZipHearing and Grant Davidson, and I guarantee you they will do you no wrong.

Preview for the "A real boon to my life" video
04:09

A real boon to my life

Review by: Walter from NY
Model: Oticon Intent 2 miniRITE R
Bought: Aug 2024

Hi, my name is Walter and I'm hard of hearing or maybe I should say I used to be hard of hearing. My hearing is a lot better since I purchased a pair of Oticon Intent 2s through Zip Hearing. My hearing has been degrading over the past 5 or 6 years. As you can see, I'm a musician. Played guitar, a little bit of keyboards, and I sing in a men's chorus. I was having difficulty in the men's chorus hearing my director, and that's pretty important in a chorus, because directors do what they do, they direct, and not hearing him put me at a disadvantage and it was, my singing was suffering. So that and together with my wife encouraging me to go out and find something that would enable me to hear her a little better. I started exploring the world of hearing aids. I went to an ENT. I had a hearing test, and I was surprised at how much my hearing had degraded. So my first step was to buy an over-the-counter pair of hearing aids called Jabra. I used the Jabra's for about 6 or 8 months and found that they weren't suitable for my degree of hearing loss, which is considered severe. So I went to another ENT, had a hearing test, that ENT offered me a set of Oticon Intent 2s, I'm sorry, 3s. There are three levels of the Intent, at a considerable amount of money, and I hesitated and then I decided I should go out and investigate alternative sources for hearing aids, and I found Zip Hearing and fortunately, I did find Zip Hearing because they offered me an even better set of Oticon's the intent 2 at $1,000 less than the ENT I had visited had offered them. So, I contacted Zip Hearing and purchased a set of Oticon 2s from them and have the hearing aid right here before you. You can see this is the body of the hearing aid with the very sophisticated electronics in it. And this is the speaker that fits into your ear canal. They're very comfortable. Sometimes I don't even know that I have them on. I doubt I do and when I have to check, I find that they are inserted into my ear canal, after all, and that's why I'm hearing so well. So great comfort, great technology, and a real, a real boon to my life. It's changed my life actually, enabled me to get more involved in conversations with people, to hear my music better, to hear the nuances of the guitar that I'm playing, to hear the voices around me so I can harmonize with them. Lots more I can say about the Oticon line. Oticons are a terrific hearing aid, rated among the top three in the world by audiologists. But I have been informed that not every hearing aid manufacturer is the one for everyone out there. So please explore the world of hearing aids. Find out what those top 3 or 4 are. Speak with Zip Hearing, they'll give you great advice. They'll connect you with a local audiologist. Mine was terrific, located here in Yonkers, New York. So, with that, I thank Zip Hearing for improving my life so greatly and I thank the local audiologist for fitting and setting up my hearing aids, in a very good fashion. And I wish you all luck. And I wish you good hearing in the future. Thanks a lot. Bye bye.

Preview for the "The difference is dramatic" video
08:27

The difference is dramatic

Review by: Jeff from ID
Model: Oticon Intent 1 miniRITE R
Bought: Aug 2024

Hello, my name is Jeff. I have severe to profound hearing loss. Depending on the frequency. So in that high range, it's profound. I chose Oticon intent 1. So you can kind of see what that looks like. I did a lot of research before I bought these. These were my second pair of hearing aids, the first ones I got were from Costco, and I had those for just over three and a half years. And about a year ago, I tried hearing aids again. This time I went with a high end brand, and I had them for several weeks. But they were very expensive and at the time, let's say it was about a year and a half ago, they just didn't improve my hearing that much. Not enough to justify the six grand that they wanted for those. So, I kind of hand and hawed a bit, continued to have some loss, even with my, Costco hearing aids. I went and had Costco make some modifications. I still didn't like the final result. It just wasn't quite what I needed. I guess my hearing probably was worse than when I first got these. Anyway, so I did a lot of research again here after getting tired, not being able to hear what was on TV. And a lot of my friends, you know, repeating what they had to say to me and I was getting a little tired of that. So, I did a lot of research again, I went on the internet and all the videos, same old hype. Hey, these are the best, you know, same thing I heard when I was researching, you know, year before year and a half before that. The new hearing aids are the greatest thing ever. So I was very skeptical. But after doing a lot of research, I ended up choosing these oticon intent ones, and a lot of that was based on the capability of these things. Since I wear them every day, I figured it was going to be worth the money to do the difference between the intent one and the 2 or 3 of the intent 1 just has more adjustability for the audiologist to deal with. I guess the final thing that sold me on that was I went to Zip Hearing, and they had a chart that showed least return hearing aids, and at the time these oticon 1s, intent 1s were the least returned. And to me, if you're going to pay, you know, six, five, six, $7,000 for hearing aids and they don't work well for you, you're going to return them. And since these were the least return. I went on that based on all the other stuff too. I mean, there's a ton of things that these hearing aids can do. Now, the number of channels is a stunning compared to what I had before. So anyway, I got these. The hearing was fantastic. I called them, I said, hey, I see you've got the intent one. I'm interested in that. I live in Idaho and gave me my location and they said, okay, here's where you can go and they got them for you. Just go in and you know, schedule or schedule something. So I did that and that was it. I mean, when it came to Zip Hearing, that was it. They didn't stay on the phone with me and try to sell me something else or anything. They just said, okay, that's great and now if I didn't know what I wanted, I'm not sure. You know, I didn't try them that way. So I'm not sure if they'd help you out if you were looking for something. But I did have an idea in mind already. Okay, so, end result is I really like these. These are substantially better. Really no comparison. I took these off. I was helping a friend build a cabin and there's a lot of dust there and a lot of noise. So I thought, well, let me take my old hearing aids, my Costco hearing aids, and try those so that if they get dusty or something or damaged, I'm not going to worry about it too much. And I put those on and man, that was just like, how the heck did I hear with these before? It was really something with the difference is dramatic. They sound very hollow. These have a clarity that I really like and that really sold me on them. Is voices sound like voices? There's a I think clarity is just the right word for it. They're just much clearer when you turn the volume up. I turned them up once in a while and the TV's a little bit low. I'll turn them up and everything improves in volume. It's with the other hearing aids. I had you turn them up and the everything that you didn't like was also increased, but these don't have a lot of sound that I don't like. They're reproducing what I want to hear and so when I turn them up, they turn up what I need to hear. When I turn them down, it's the same thing if I'm in a loud room or something, I just don't quite like the volume I can turn it down and I can still make out voices, because that clarity is not lost in that lower volume and I'm not sure how that's going to work for everybody. I've got to say, for me, these are really nice. They're not perfect, and they're still I've been in restaurants where it's very loud and it's hard to hear some people, but, the first time we went out for dinner at a nice place, the waitress said, have a nice evening. She was across the room, you know, on the other end of the table and I was like, whoa, I heard what she said. This was fantastic. So they're better. It's not perfect, but my hearing is not perfect, and it will never be perfect. So right now, I'm very excited with these. The only thing I need to do now is, portray to my friends that I can actually hear them. Right, so every now and then when I don't hear something, it's like, oh, you know, he's still got hearing problems and of course I do, but I can hear so much better and like on TV, we were watching something and I couldn't make out what the woman said, like, oh no, I can't hear this. And my wife, my wife, who has incredibly good hearing, ridiculously good hearing, she goes, could you tell what that was? I said, no. So I thought, great, okay. It wasn't just me. People with normal hearing couldn't hear that. And you got to kind of get used to that. There's going to be times when you don't hear something that you wouldn't have heard anyway. It just you don't. You're not going to hear everything. You're not going to make everything out. Now, one thing I do notice is if I'm focused on something and I'm listening to something and somebody else is talking to me, I won't hear that and I don't know if that's a hearing loss thing or what they could. Hey, hey, you know, get my attention if I'm really focused on something, that's how it, you know, that's how my hearing is. So I've been rambling a lot. Summary, Zip Hearing was terrific. They saved me a lot of money. They did not try to sell me anything. Their website had some really good information that I thought was, um, you know, generic, not motivated towards one product or another, but just told you, here's the results of these and here's what people think of them and I thought that was really, really good. You can watch the YouTube videos on these, but they're all so hyped up. It's just, you've seen them. You've probably done the same thing. If this is not your first time looking for hearing aids, you'll see the video, say how great everything is and, you know, anyway, so that's it. Oticon intent one, Zip Hearing highly recommended. Good luck in your search. I hope you find something that works for you. Boy, it sure makes my life better to be able to hear people thank you. Bye.

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Written Reviews

Review by Nick on Mar 11, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | Mahwah, NJ

I am immediately impressed!

I have only been using the Oticon Intent for a few days, but…wow! I am immediately impressed! Connecting these hearing aids to my phone was incredibly easy and very fast. There were no long “searching for device” issues, they quickly showed up in my accessibility settings and were paired within seconds. The new AI features in the hearing aids are certainly helping when it comes to picking up speech in noise. Furthermore, it is assisting in identifying directionality of the sounds that are around me. I was walking down the street and was able to hear the people passing by me and was also able to sense the physical location that their sounds were coming from. The shorter length of the devices adds to the overall comfort while wearing the hearing aids. However, the added width does take some getting used to, especially if you wear glasses. This is not a huge issue, but is immediately noticeable upon putting them on your ears. The companion app is very useful and responsive, and also comes with an Apple Watch app as well! I love being able to switch programs and adjust volume from my wrist. Very good job Oticon!
Review by Eliot on Apr 13, 2024
Model: Oticon Intent 1 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Annandale, VA
Color: Chroma Beige

Best hearing aids I’ve had

This new Intent model is a winner pretty much all around as far as I’m concerned. And hats off to Ziphearing.com for great and very responsive service, not to mention saving me a few thousand dollars. I’m a customer for life!
Now, the review: Oticon Intent 1s gave me a newbie’s “aha” moment with the huge improvement in speech-in-noise where I’ve always struggled. I’m no longer as nervous about going into restaurants, to receptions and the like. The feature allowing the aids to focus on a individual in a group when you turn your head as they join the conversation feels as if I’m hearing them far better than with my older versions of Oticons.
The general setting is an incremental improvement over the Oppn 1 and Real 1 aids I most recently had and I think my word recognition is a bit better. In addition, I personally find the “My Music” setting very good for listening and playing music with my band. The clarity and fidelity, for me, is similarly an improvement over earlier versions of this program. Since streaming is now an important part of a hearing aid’s utility, I am impressed with the performance of the Intent. It provides hands-free calling with my Iphone, and the quality of the audio when I occasionally stream a bit of music or internet radio program is quite good.
Intent also does a good job knocking down wind noise when you are outside. There are features such as touching the aids to answer or hang up a call which I have yet to use with any regularly. The only negative I would mention is I find the Oticon “app” to be a bit of a pain to use. It’s faster to make program and audio level changes with your fingers on the aids themselves. I use the “app” largely to check battery strength. Using it too much drains the phone battery. The built-in rechargeable battery lasts well beyond my normal 16-hour day (still maybe 30-40% left at days’ end). If I need more, the new charger is quite rapid — 15 minutes gets you 4 extra hours, and 30 minutes gets you 8 hours more. A travel charger with an internal battery like the Real units have would be nice, but the USB-A and C cord and charger provided make it easy to recharge off a travel battery for small devices, and you can charge in your car if necessary.
Review by Robert on Mar 25, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | Rockville Centre, NY

Oticon Intent 1 not what I expected

Unfortunately these hearing aids did not solve the problem of hearing when there is ambient noise. In addition, I still have trouble with high pitched consonants :-(
Review by Philip on Apr 11, 2024
Model: Oticon Intent 2 miniRITE R
Rating:
VERIFIED BUYER | Chattahoochee Hills, GA

First hearing aids, why did I wait so long?

I'm 68 years old. Worked around large engines and generators for decades and didn't always wear the ear pro that I should have. My wife has been "encouraging" me for years to get my hearing tested. Finally did at an ENT, Costco, and finally at a Zip Hearing partner. All the tests concurred that I had moderate hearing loss in one ear and more severe loss in the other. Oticon Intent 2 was recommended. I wore those for a few weeks and they were great but using them with an iPhone to talk was a challenge. The Bluetooth range is very short, like 6 feet. And one ear would drop out sometimes during phone calls. Also the other end of the call said I sounded like I was in a barrel. Overall the hearing aids for natural sound hearing were very good and provided excellent background sound isolation. The phone interface was a big letdown. Can't have it all they say. I now talk with the iPhone on speaker and all is well, would really like to not have the phone on speaker for some calls.
Review by Hickman on Mar 25, 2024
Model: Oticon Intent 1 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Mechanicsville, VA
Color: Chroma Beige

Good bicros hearing aids

This is my first experience with hearing aids. I needed a bicros hearing aid due to loss of hearing in my left ear. The hearing aids are comfortable to wear and seem to be well made. My only (minor) complaint is that the Cros aid in my left ear is a different model from the Intent 1 hearing aid in my right ear. That requires two chargers because the Cros does not fit in the hearing aid charger. I travel, so having to have two different chargers will be a pain. So far my hearing aids have served me well and I can hear things on my left that I could not hear before. They hold the charge all day and I love to convenience of listening to podcasts and making phone calls through the hearing aid. The iPhone app works very well but I do wish it could control the hearing aid more - like being able to increase the volume of the podcast.
Review by John on Apr 01, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | San Jose, CA

So far so good

I've had these Oticon Intent hearing aids for a couple of weeks now, replacing Phonak Audio Lumity hearing aids. My impression is that I am hearing sibilant sounds slightly better and hearing conversations in restaurants slightly better. Even slight gains mean a lot to me. I have moderate hearing loss in the upper registers (normal in the lower). Anything that improves comprehension is welcome. In addition, the design of these hearing aids makes them more comfortable for me than the Phonaks and I wear them all the time without noticing that they are in except very occasionally feeling a little itching in the left ear, which goes away if I take out the hearing aid for a moment and rub the area. I would recommend these hearing aids to others.
Review by Richard on Apr 15, 2024
Model: Oticon Intent 2 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Norwood, MA
Color: Chroma Beige

Outstanding Real World Performance

These Oticons Intents are a replacement for my seven year old Oticons that stopped working. My new Oticons are leaps ahead in hearing distinction environments from the courtroom to restaurants to movie theaters to family gatherings. Be sure to have your aids tuned to your hearing deficiencies. I was reluctant to use my aids for more demanding situations such as playing tennis (I did not use my previous Oticons for tennis or other sports situations because I wanted to protect them from "abuse" such as sweat or having them fall out) with no issues. I can hear the ball bounce and come off the strings as well as the match scores. I now want to try them on my road bike so I can hear traffic approaching from behind as well as next season for snow boarding. I used to have trouble hearing soft women's voices but the new sound technology greatly assists with my listening. Aids are comfortable and do remain in place even during tennis and I can wear them all day unlike previous pair where I got ear fatigue. Only minor issue has been a 2-3 second drop out on my right ear but I will bring that up with my provider. Has only happened a few times and not something I consider a major "don't buy" issue. Although expensive, they are worth the investment even if I have to cut out my Starbucks visits to pay for them!
Review by Janice on Apr 12, 2024
Model: Oticon Intent 2 miniRITE R
Rating:
VERIFIED BUYER | Wake Forest, NC

Oticon 4D Intent Rocks

Sound quality is exacting, clearly precise and can be programmed to one’s lifestyle. Wind and extraneous sounds were reduced by an experienced professional audiologist nearby.
Review by David on Apr 13, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | New Braunfels, TX

Very nice upgrade

Certainly like the change of hearing clarity. Very simple to use without making adjustments due to background noises or audiences. Very comfortable and no feedback. Glad I moved forward with Oticon Intent.
Review by Stephen on Apr 05, 2024
Model: Oticon Intent 3 miniRITE R
Rating:
VERIFIED BUYER | Mechanicsville, VA

They are working great

These hearing aids are great for me. I am able to hear with no problem at all. they are just as good or better than another brand that I tried that cost over 3 thousand dollars more. they are doing fine and I use them everywhere. I am outside most of the time and they do fine by staying in and not having to worry about them falling out or getting knocked out of my ear.
Review by Arlene on Apr 19, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | Boynton Beach, FL

Better than expected

I have been wearing HA for over 10 years. Experience with COSCO and others. Although these took some getting used to, my conversational hearing has greatly improved. My husband and friends have noticed without my asking. Still have to get used to the sound of my own voice - which is strange to me - but patience prevails. The music setting works pretty well such that I have resumed playing piano - which I had abandoned. This was an unexpected element in my hearing impaired world! While no hearing aids can provide total hearing correction, I no longer feel isolated in conversational situations. Thank you to the engineers at Oticon!
Review by Dan on Apr 23, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | Pueblo, CO

High quality

The Oticon Intent hearing aids I purchased are my first encounter with hearing aids, that being said they do appear to be high quality and do function exceptionally well as a solution for my hearing issue, I am happy I bought this brand and model. The hearing aids and what they do is incredible, Thanks once again
Review by Charles on May 09, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | Cedar Grove, NJ

Understand people in a noisy room

These are the best hearing aids I have ever worn since 2006. For the past 4 years I have found it difficult to understand many people. Now I can understand my 4 year old grand-daughter. I no longer have to ask my daughter-in-law to constantly repeat what she said, and not to belabor this feature of understanding my family members, I can understand everyone including people with foreign accents. I have not come across any one that I cannot understand. The best feature that I have saved for last is understanding people in a noisy environment. I for the longest time, have stopped participating in noisy environments, I now can hear and understand everyone in a noisy restaurant or room it has given me a new life. After wearing these and knowing what these hearing aids can do, I would pay what ever was asked, I could not put a price tag on these. I'm sure the other hearing aid manufactures will catch up. I am so happy to see that the hearing aids have finally evolved to the point that I can also hear what everyone else hears.
Review by Veronica on Apr 22, 2024
Model: Oticon Intent 4 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Sun City West, AZ
Color: Chroma Beige

So far, so good...

I'm new to wearing hearing aids and have been wearing these for almost a month now. At first it, seemed like a lot of static every time my hair moved. Now, I hardly notice it. I appreciate that they connect to my phone through Bluetooth for listening to podcasts and music. Not digging that people have a hard time talking with me on the phone when the hearing aids automatically connect for every call I receive. I usually try to rush and turn that off when receiving a new call. Not sure I have much to compare them to but they seem to help.
Review by Ashok on Apr 29, 2024
Model: Oticon Intent 1 miniRITE R (Honey Beige)
Rating:
VERIFIED BUYER | Edison, NJ
Color: Honey Beige

Mostly comfortable

Sound quality is great! Mostly comfortable but having trouble with wearing both eye glasses and hearing aids. They both compete for real estate behind the ear. While using it with the cell phone, people on the other end have difficulty with broken sound
Review by Jeff on May 06, 2024
Model: Oticon Intent 2 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Jacksonville Beach, FL
Color: Chroma Beige

My Oticon Intent Hearing Aids

Upon wearing my Oticon Intent hearing aids for the very first time, I was pleasantly surprised. The sounds were clear and crisp, but not overwhelming in any way. The fit was comfortable, although it did take several days to get used to fitting them properly in the ear canal. I was pleased with the assistance I received from the Zip Hearing consultant.
Review by Michael on May 28, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | San Francisco, CA

Oticon for the Win

I switched from Phonak to Oticon and couldn’t be more pleased. The sound quality is a huge improvement. I miss some of the features which Phonak offers, but I don’t miss not hearing conversations. Couldn’t be more pleased.
Review by Scharlene on Jul 01, 2024
Model: Oticon Intent 1 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Longview, TX
Color: Chroma Beige

Oticon Intent 1 is amazing

The Oticon Intent 1 wasn't my first new set of hearing aids. Being a first-time hearing aid user, I really didn't have a clue about what to look for and the brand I originally purchased wasn't right for me. 4 months later I was on a better-informed search. After watching a lot of user and audiologist video reviews I narrowed my new choice down to 2 brands, with the Oticon Intent 1being my top choice, but with an open mind in case they weren't right for me. All I can say about these hearing aids is wow. They are small, very comfortable and easy to manage. The sound is extremely clear, and the connectivity is excellent. These are rechargeable and I have absolutely no issues with battery life. I wear these between 13-16 hours a day and have consistently had several hours of battery life left when I take them off for the night. I'm still in the fine-tuning stage, but so far, I'm impressed. All I have to report so far are pros and only one con. As a person who has 3 big, furry dogs that shed everywhere, a charger with a lid would be 100 percent better than the one that came with them. I can't wait until Oticon releases a charger with a lid and if it has a power bank, even better. Love them! I highly recommend that anyone looking for new hearing aids add these to their list of possibilities and absolutely recommend Zip Hearing. I'm a customer for life.
Review by Frank on Apr 05, 2024
Model: Oticon Intent 1 miniRITE R (Silver)
Rating:
VERIFIED BUYER | Peckville, PA
Color: Silver

Love my Hearing Aids

Love my Oticon Intent hearing aids I haven’t heard birds sing in years now I can hear sounds that I haven’t heard in years.
Review by Mark on Apr 25, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | Bedford, NH

Oticon Intent 1

Still getting my brain to adapt -- they seem fantastic over my 6 year old Oticon OPN. The new chip works much better in large open areas. I like that the wind doesn't affect them and the clarity is great. The old ones could hear around corners but that wasnt what I needed -- being able to talk to people and hear them clearly without leaning in is perfect
Review by Garry on Sep 18, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | Salt Lake City, UT

Good Features, Good Performance

Excellent sound quality. Also more comfortable than my old pair. Poor ratings regarding connectivity are very overblown; just beware of competing blue tooth requests. Ability to customize sound environments, e.g., for music, are welcome and successful.
Review by Ed on May 14, 2024
Model: Oticon Intent 1 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Swansea, MA
Color: Chroma Beige

Oticon Intent 1 are working out very well

After wearing one hearing aid in my left ear for 20 years, my right ear was now needing one at 75 years old. I was advised that 2 hearing aids would also help my tinnitus that has occurred over the last 2 years. I asked Jeff Hall of Zip Hearing to lead me to a hearing specialist well grounded in tinnitus . My own research led me to Oticon Intent 1 have me hearing the best ever and using the included masking program has been helping where I have reduced or no tinnitus 1 out 3 to 4 days. Hopefully this will improve with time. I knew that tinnitus reduction is NOT a given but I’m grateful for the progress. I’m hearing normal sounds and music as never before. I added ear molds which helped me prevent losing my hearing aid over the last 20 years as I am very active with outdoor sports.
Review by Harold on Jun 09, 2024
Model: Oticon Intent 1 miniRITE R (Silver Grey)
Rating:
VERIFIED BUYER | Port Saint Lucie, FL
Color: Silver Grey

Oticons were the best

Tried Signia, Phonak and Oticon. Signia was best for music. Amazing base. But Signia seller could not get other brands. My ZipHearing audiologist provided other 2. Both excellent but Phonak seemed a little quirky. Oticon Intent are clear, speech is amazing. With all of them loud environments seems challenging. Highly recommended.
Review by Pat on Sep 26, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | Cambridge, MA

I would recommend them

I have used Oticon products for quite some time (OPN, More and now Intent 1). I have always been impressed with their quality. All people with hearing deficiencies know that ALL hearing aids will never deliver back your original hearing. Understanding words will always be a challenge. That being said, I have found the Oticon products to be as good as possible. I would recommend them to everyone. Test % sign.
Review by Phil on Aug 13, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | Mullica Hill, NJ

Oticon Intent

I had been using Oticon OPN for 5 years. The best I have ever had. Unfortunately my hearing loss had slowly progressed and it was time for an upgrade. After some research I decided on the Intents. But I was still holding off because of the cost. Until I found Ziphearing. They promise lower cost and no pressure. They game through on both. I ended up paying @$5k for 2 Intents Tier 1 with custom molds. Saved at least $2500-3000. Very happy with the entire transaction
Review by Judi on Apr 15, 2024
Model: Oticon Intent 1 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Tucson, AZ
Color: Chroma Beige

Oticon intent 1

So far, much better than previous. I think I’m saying “huh?” a lot less I like that I can make adjustments on my watch. I’m satisfied It’s a very nice upgrade
Review by Louise on Apr 17, 2024
Model: Oticon Intent 3 miniRITE R
Rating:
VERIFIED BUYER | Plymouth, NH

Getting used to hearing better

I have Oticon Intent 3 hearing aids, and am still getting used to hearing better and adjusting the sound in different venues.. Sometimes the sound is tinny, and I find that it improves with lowering the volume. The hearing aids recharge easily.
Review by Randy on Apr 17, 2024
Model: Oticon Intent 1 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Philadelphia, PA
Color: Chroma Beige

Happy with Oticon Intent 1

This my first experience with hearing aids. These were recommended to me by several trusted sources. I am now hearing many sounds and voices with more clarity . Good choice.
Review by Mike on Apr 20, 2024
Model: Oticon Intent 1 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Washington, DC
Color: Chroma Beige

My new Oticon Intents changed everything.

These far exceeded my high expectations. I need something powerful, because I have moderate to severe hearing loss in my right ear, and these new Oticon Intents fill the bill...and the custom ear mold limits any feedback loop. I'm still getting used to them, but am very, very pleased so far.
Review by Jim on May 01, 2024
Model: Oticon Intent 1 miniRITE R (Steel Grey)
Rating:
VERIFIED BUYER | Carlsbad, CA
Color: Steel Grey

Excellent sound quality

Excellent sound quality and service from the provider .The hearing aids are small and fit comfortably behind the ear without being seen.App makes it very easy to control.Easy connection to IPhone
Review by Rick on May 16, 2024
Model: Oticon Intent 1 miniRITE R (Silver Grey)
Rating:
VERIFIED BUYER | Bellevue, WA
Color: Silver Grey

Very good sound, very secure in ear

The sound quality is very good. I can hear and understand people talking to me. So far, I am a little disappointed that the level of background noise (other people in room talking) I hear is a bit louder than I hoped. With the customized earmolds, the hearing aids are very secure in my ears; they won't fall out, which was a problem with normal rubber bulb
Review by Tan on Jun 03, 2024
Model: Oticon Intent 1 miniRITE R (Silver)
Rating:
VERIFIED BUYER | Salt Lake City, UT
Color: Silver

Excellent sound quality

These Intent hearing aids have excellent sound quality. I am especially interested in their ability to enhance speech in noisy settings. They have some clever features. To answer a phone call, all I have to do is tap my ear twice. This works even with glasses on. They're comfortable, and pretty much invisible to others.
Review by Victor on Jun 04, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | Santa Fe, NM

Hearing much improved but AI contributes little

The sound quality in my hearing aids is very good, and the fit very well and comfortably. I can hear much better now. However, I doubt that the extra cost of the top-of-the-line model was worth it. It doesn't seem that the extra programs or features provide much additional improvement if any.
Review by Joel on Jun 11, 2024
Model: Oticon Intent 1 miniRITE R (Silver)
Rating:
VERIFIED BUYER | Grand Rapids, MI
Color: Silver

Best hearing ever

I have been wearing hearing aids for about 15 years. I’ve been partial to Oticon. My recent hearing aids are a game changer. Best clarity in voice recognition
Review by Michael on Jun 17, 2024
Model: Oticon Intent 1 miniRITE R (Terracotta)
Rating:
VERIFIED BUYER | Bellevue, WA
Color: Terracotta

Oticon Intent hearing aids

Sound quality is very good but fine tuning any hearing aid requires self evaluation of sound and fine tuning of frequencies to your hearing needs. I do wish the phone app had more functions than provided. I love them.
Review by Jerry on Jun 18, 2024
Model: Oticon Intent 1 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Virginia Beach, VA
Color: Chroma Beige

Intent same as Opn 1’s

Sound quality is good but still have trouble hearing conversations in noisy environments. Custom molds improved things but disappointed that with the AI and improvements they talk about they seem about same as my Opn1’s.
Review by Peter on Jun 20, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | Wantagh, NY

Excellent

So far, I am having a great experience with the Intent 1 hearing aids. They are easy to insert, fairly comfortable and most importantly the sound quality is excellent.
Review by Mike on Jun 24, 2024
Model: Oticon Intent 1 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Cullman, AL
Color: Chroma Beige

Much better

The sound quality is better than the Oticon OPN that I previously was wearing. The updated hearing aids have an increase in speech recognition, and the various programs work well depending on the environment. The new rechargeable feature is much better than having to worry when the batteries gonna wear out on the old style.
Review by William on Jul 03, 2024
Model: Oticon Intent 1 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Raleigh, NC
Color: Chroma Beige

better than previous pair i owned

the sound quality seems good but still have problems with high frequencies and wind noise reduction. they work pretty well with noise reduction in restaurants and public places. the additional tv hookup is great. you can set it to stream from your tv and still be able to hear if someone speaks to you. music is somewhat muffled sounding. I'm still in my 45 day period so I may look at another brand
Review by Bob on Jul 12, 2024
Model: Oticon Intent 2 miniRITE R
Rating:
VERIFIED BUYER | Lawrenceville, GA

First time hearing aid user

My hearing falls off from 2 to 8K into the moderate to severe range and my ENT said I probably should try hearing aids to see if I noticed an improvement. I'm a week into wearing the Oticon Intent 2s and trying to adjust while my brain "relearns" how to deal with the input from my ears. I zeroed in on Oticon Intentbecause of their reputation of giving a natural 360 degree experience and a couple of comments that musicians liked them - I'm 75 and have been playing guitar (mainly acoustic) for 65 years. In normal day to settings I like what the Oticons are doing for me but am not too keen on what an acoustic guitar sounds like. In any setting of mode, volume or equalizer the aids make the guitar sound like a 12 string guitar (I playing a 6 string) playing through an amp with too much chorus/reverb dialed in - a zingy echoing sound. Singing also has an echo effect. When I play now I mute the Oticons. This may just be my personal expectations being unrealistic and I need more time to get used to them. As for group conversations and with noise backgrounds, they're definitely an improvement - not as much "what?" responses from me.
Review by Arthalene on Jul 13, 2024
Model: Oticon Intent 1 miniRITE R (Silver Grey)
Rating:
VERIFIED BUYER | New Braunfels, TX
Color: Silver Grey

Making hearing adjustments via my cell phone

I never knew I could have the superior sound quality that I am now experiencing. Having the ability to make sound adjustments through my cell phone is simply fantastic!
Review by Louis on Jul 19, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | North Myrtle Beach, SC

Few weeks old and great so far

The sound quality is excellent and powerful. Many features and functions through the APP which allows you to tailor your hearing needs. First time using Oticon. The fit is snug and tight. The sound quality is excellent
Review by Steven on Aug 01, 2024
Model: Oticon Intent 1 miniRITE R (Silver Grey)
Rating:
VERIFIED BUYER | Skokie, IL
Color: Silver Grey

Oticon Intent miniRITE 1

These hearing aids have changed my life. I am 70 years old with severe high frequency hearing loss, along with muffled hearing in my right ear. I love the fact that these HAs allow me now to hear sounds I had been missing for years. It took several days to get used to wearing them, but now I can go 16 hours per day without really noticing that I am wearing anything in my ears. The Oticon Companion app is so-so, which is the only reason for not giving these devices a 10/10 rating. I highly recommend them.
Review by Semyon on Aug 06, 2024
Model: Oticon Intent 1 miniRITE R (Silver Grey)
Rating:
VERIFIED BUYER | Skokie, IL
Color: Silver Grey

First impression

I am wearing my Oticon Intent 1 for few weeks now, so at this point I am very pleased with these devices. At this moment I like those a lot. It's helping me fill more confident in the nosy places, watch TV and keep conversations with my friends. I am specially appreciated when I am taking my Oticons off for recharging..., it is huge difference in surrounding noses and make me appreciate even more.
Review by Joan on Aug 06, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | Bellingham, WA

Oticon Intent1

I am a long time hearing aid user and have always liked the performance of Oticon my needs. Great fit, great sound, and great tuning for my needs. Very user friendly. And i love the baby blue color!
Review by Robert on Aug 18, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | New Braunfels, TX

Wish I had gotten them years ago

You never know what you are missing until you put your hearing aids in. It has opened up a whole new world of sound that I never knew existed. Know more having to turn the TV up to a level where no one else can enjoy the programs. They are so light weight I don't even know I have them on, and in most cases, they are invisible to anyone else. Just wish I had gotten them years ago!
Review by Cynthia on Aug 26, 2024
Model: Oticon Intent 2 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Asheville, NC
Color: Chroma Beige

EXCELLENT

EXCELLENT. I am so glad that I found Zip Hearing online. The process of Zip Hearing recommending me to a multitude of hearing centers in my location and receiving the extremely better pricing than what I was originally quoted from my Hearing Center was great!
Review by Michael on Aug 27, 2024
Model: Oticon Intent 1 miniRITE R (Diamond Black)
Rating:
VERIFIED BUYER | Orlando, FL
Color: Diamond Black

First time using hearing aids

The quality of sound is amazing. Everything sounds very natural. It took a few days to get used to them but now after two weeks I barely notice them most of the time. These offer AI technology which makes most adjustments to situations automatically. The App is very user friendly and offers several options that are available including Tinnitis relief programming. I am very happy I chose the Oticon Intent for my hearing needs.
Review by Caprice on Sep 02, 2024
Model: Oticon Intent 1 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Franklin, TN
Color: Chroma Beige

Finally Hearing everything!!

The brand I selected has great audio quality, very durable and comfortable.Best of all, hardly visible while wearing. Had a few adjustments to make which really enhanced audio quality.
Review by Edward on Sep 03, 2024
Model: Oticon Intent 1 miniRITE R (Silver Grey)
Rating:
VERIFIED BUYER | Austin, TX
Color: Silver Grey

Option hearing aids

Sound quality is very good. They are very comfortable to wear. Newest technology does make a difference. When on Bluetooth to television you may lose connection. Restart app occassionally.
Review by Robert on Sep 06, 2024
Model: Oticon Intent 2 miniRITE R
Rating:
VERIFIED BUYER | Las Cruces, NM

Excellent

Sound quality was excellent - have not heard as well in years. Forms were perfect and product was very easy to use. Integration with the Oticon app is also excellent - very intuitive and simple.
Review by Walter on Sep 17, 2024
Model: Oticon Intent 2 miniRITE R
Rating:
VERIFIED BUYER | Yonkers, NY

My Oticons opened up a whole new world to me!

Excellent sound quality. Very comfortable Small. I forget they are there! Beats the Jabras I had by a mile. Very Happy I swithched! You could not do better than Zip!
Review by Robert on Sep 25, 2024
Model: Oticon Intent 3 miniRITE R (Diamond Black)
Rating:
VERIFIED BUYER | Emerson, NJ
Color: Diamond Black

Big upgrade over my 8 yr old Oticon Mini Rites

I just purchased Oticon Intent 3’s from ZipHearing for 20 percent less than what my former audiologist quoted. The technology has advanced considerably over my 8 year old Oticons and I hear better in all situations. The rechargeable batteries are much better and the audiologist they referred me too was excellent as well. I highly recommend ZipHearing!
Review by Tammy on Sep 25, 2024
Model: Oticon Intent 2 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Casper, WY
Color: Chroma Beige

Great Product

The sound quality is clear. I am still getting used to them, but so far they have improved my hearing. I am learning how to adjust them for max quality.
Review by Randy on Oct 09, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | Fort Worth, TX

Like the Intent's for the most part

Sound quality is about on par with my old Opn 1's. But, I do seem to be able to handle multiple conversations a bit better. After a long day in a large group I don't feel as mentally tired as I did before trying to focus on all the different conversations. Wind noise is still wind noise. And they aren't any better at blocking out four screaming under 7 little girls squealing at my neighbors house. Bluetooth I think is improved a little but distance is still minimal and hand-offs between phone, computer and car can still be clunky. I have had for two weeks and I will admit I prefer Oticon's sound and tone over others I have tried. Been wearing Oticon for probably 15+ years. If they are as robust and trouble free and the batteries hold their charge over their lifetime, I will be happy. If not, then I will look at options 5-6 years down the road.
Review by Jim on Nov 13, 2024
Model: Oticon Intent 1 miniRITE R (Honey Beige)
Rating:
VERIFIED BUYER | Largo, FL
Color: Honey Beige

The quality of the device is exceptional

The quality of the device is exceptional which is the manufactures standard. I would never buy any other devices than Oticon. I have a profound hearing loss, and these devices allow me to function normally without any other amplification device.
Review by Don on Dec 13, 2024
Model: Oticon Intent 1 miniRITE R
Rating:
VERIFIED BUYER | Orange, CA

Head and shoulders above

I used a pair of Resound since 2018. I have now replaced them with a pair of Oticon Intent aids. The quality of sound of these new aids is head and shoulders above the Resound pair. I don't have to be constantly fiddling with the app to adjust for various conditions--this pair adjusts automatically to noisy restaurants or the quietest private conversations.
Review by Jim on Dec 13, 2024
Model: Oticon Intent 2 miniRITE R (Chroma Beige)
Rating:
VERIFIED BUYER | Durham, NC
Color: Chroma Beige

Very good, but can be improved

The sound created by this Oticon HA is good but often too "metalic" and at times too harsh. The control app's sound synthesizer is not on par with the needs; it hardly does anything. The bluetooth should be improved as it falters when my cell is clipped to my belt.
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Common questions about Oticon Intent hearing aids

Bluetooth / Connectivity Rechargeability Controls/Apps Miscellaneous

Choose questions category:

Can this hearing aid be paired directly to my Bluetooth TV?

As of October 2024, no. Currently, you must purchase the Oticon TV Adapter 3.0 (shown below on this page). The TV Adapter converts the TV audio signal into a compatible format to stream to the hearing aids. In the future, direct connection to TVs should be possible, if your TV uses Bluetooth LE Audio and is Auracast-compatible (but many are not yet). We expect Oticon to roll out a firmware update to all Intent hearing aids sometime in 2025 to enable Auracast streaming, so at that time, if you have a compatible TV, you should be able to stream from your TV to your Intent hearing aids without using a TV Adapter. 

Does this hearing aid allow for hands-free phone calls?

Oticon Intent uses Bluetooth LE Audio, allowing for hands-free phone calls, as long as your phone also uses Bluetooth LE Audio. As of October 2024, this includes all iPhone 11 and later models and Google Pixel 7 and later models. Unfortunately there are very few Samsung models with Bluetooth LE Audio. If hands-free calling is a must-have feature, we recommend using Oticon’s device compatibility tool to see if hands-free calling will work with your phone.

Is this hearing aid Bluetooth compatible?

Yes. Intent is designed to support multiple Bluetooth audio streaming protocols, including Bluetooth LE Audio, Made for iPhone (MFi), and Android's ASHA (Audio Streaming for Hearing Aids) specification. The exact Bluetooth functionality you’ll have will depend on your phone, and we recommend using Oticon’s device compatibility tool to check that.

What if I'm on-the-go and my battery dies?

Intent uses a built-in lithium-ion battery that can’t be replaced on the spot with another battery, so you’ll have to recharge the hearing aid. That means you’ll need your charger. The standard charger that comes with all orders includes a USB-C charging cord, as well as a wall plug, so you can charge your hearing aids from your car, computer, or from a standard electrical outlet.

Luckily, Intent charges pretty quickly—a 10-minute charge will get you 2.5 hours of wear time. It shouldn’t happen, but if you’re concerned about the battery dying before your day is over, you might want to purchase the premium SmartCharger (shown below on this page). The SmartCharger is a mobile charger which has its own lithium-ion battery inside that you can draw charge from, allowing you to charge your hearing aids on the go, even if you don’t have access to electricity.

How many hours a day do the batteries last?

Battery life is going to vary based on a few factors, including: features active in the hearing aids, your hearing loss, sound environments, battery age, and any wireless accessories in use. In general Oticon says you can expect about 20 hours of battery life a day, and that’s considering a few hours of Bluetooth streaming per day, such as listening to music or phone calls through your hearing aids.

How long does it take to get a full charge?

Only 2 hours for a full charge—that’s the fastest in the industry.  If you’re in ever in a pinch, a 10-minute charge will get you 2.5 hours of wear time.

What is the lifespan of the rechargeable batteries?

Oticon customer support says the batteries should last about 5 years. Based on feedback from our own customers, we think that’s a bit optimistic, and you should plan on 3-4 years. We find that at the 5 year point—usually—the batteries are still technically working, but their daily battery life is much shorter than the expected 20 hours. In the past, Oticon lithium-ion batteries could be replaced in-office by a hearing provider, but last we checked—October 2024—this is a service only Oticon can do, so your hearing provider will have to send your hearing aid in for this. This service is covered by your warranty, but if your warranty expires, expect a charge from your hearing provider between $150-$300 per battery.

How will I know when my battery needs to be charged?

Intent hearing aids provide audio and visual notifications when the battery is running low. For the audio notifications, you’ll hear three steady beeps. Once the battery is fully depleted, you’ll hear four descending tones. You can ask your hearing provider to demonstrate these tones for you through Oticon’s Genie fitting software so you know what to listen for. The LED light on your hearing aid will also start blinking fast orange blinks and will repeat periodically until the battery is fully depleted. Once you start getting those notifications, you’ll have about two hours of battery life left before the hearing aids die. To extend battery performance, it is advisable to stop any audio streaming during this time. 

Does the charger include a dehumidifier?

No. Oticon says that because their hearing aids are IP 68 rated (highly water resistant), a dehumidifying feature in their chargers is unnecessary. If you’re concerned about moisture, our research indicates that the Flow Med Dry-Cap (not an affiliate link) is the easiest accessory for drying Intent hearing aids, since it allows you to place the entire accessory over your hearing aids and charger.

How can I control this hearing aid, and which settings can I control?
There are a few different ways to control Intent hearing aids. First, is by using the push-button on the back of the hearing aid. The push-button (which is setup by your local hearing care provider), can be programmed to control the volume, program, and with iPhones and a select few Android phones, it can be used to answer and end phone calls. For further control over the hearing aids, we recommend using the Companion app, which gives you much more functionality than the push-button or Remote Control 3.0. You can read about the Oticon Companion app's functionality further down this page in the 'Compatible apps & accessories' section. If you don’t want to use the push-button on the hearing aid, and don’t want to use the Companion app, you can buy Oticon’s Remote Control 3.0 (shown below), which is a small handheld remote that allows for simple volume and program control.
How do I turn this hearing aid on and off?
To turn the hearing aid off, simply place it in the charger. Or, press and hold the push-button on the back of the hearing aid for three seconds.
Does the Companion app have a “Find My Hearing Aid” feature?

It does. In order to use this, make sure in your phone Settings you give the Companion app full access to your location all the time, and allow the Companion app to run in the background when you’re not using it. 

If you lose a hearing aid, you can see a map inside the Companion app that shows your hearing aid’s last known location—the location at which it last had an active Bluetooth connection to your phone. 

You can then use the map to navigate yourself closer to the hearing aid, and once you’re within 30 feet or so, the hearing aid (if powered on), will send a signal to your phone. You’ll see varying signal strengths on your phone, indicating if you are getting closer to or further from the hearing aid. 

If the hearing aid has been lost for over a day, it is likely that the hearing aid battery would be fully depleted by that point, so your the hearing aid would be unable to send your phone that signal as you get closer to it, but the Companion app will still show the last known location of the hearing aid. 

Is this hearing aid CROS compatible?

Intent is CROS compatible with the CROS PX miniRITE R (rechargeable) and the CROS minRITE T (312 battery) models shown above. Note that these CROS models are based on the previous Oticon Real design, so the casing is similar to Intent but does not match it perfectly.

Can I get this hearing aid with a telecoil?
Yes, the miniRITE R model comes standard with a telecoil.

Compatible apps & accessories

Apps (by popularity)

RATING 1
The image of Companion App hearing aids
Companion App

Companion App

Use the companion app to control settings like volume, program, background noise reduction and tinnitus relief sounds. Locate your hearing aids if you've lost them. Track valuable information on your hearing aid use, like wear time, and battery life. Get remote support from your hearing care professional when you need it, and much more.

*Double tap on the app to open it in the store

Accessories (by popularity)

RATING 1
*Included with rechargeable orders
The image of miniRITE R Charger hearing aids
miniRITE R Charger, $249

miniRITE R Charger, $249

*Included with rechargeable orders

This is the standard charger that comes included at no extra cost with all Intent orders. With up to 20 hours of battery life, you’ll never have to worry about running out of battery. When you need a recharge, simply drop your heading aids in the charger for just 30 minutes for up to 8 hours of battery life. This charger is not a mobile charger, it does not have a built-in lithium-ion battery, so in order to charge your Intent hearing aids with it, the charger does need to be plugged into an outlet.
RATING 2
The image of SmartCharger hearing aids
SmartCharger, $249

SmartCharger, $249

This is an optional portable charger that is available for purchase. It's designed for travel, with a protective lid and built-in power bank that stores a minimum of 3 full charges. A 3 hour charge provides a full day of power, and a 30-minute quick charge provides an additional six hours of power. It also features a bult-in drying function that automatically removes moisture from hearing aids.
RATING 3
The image of TV Adapter 3.0 hearing aids
TV Adapter 3.0, $249

TV Adapter 3.0, $249

Plug it into the back of your TV or soundbar and the audio will be streamed directly to your hearing aids. Others can keep the TV at their preferred volume level, while you set your own volume via the app or on the hearing aids themselves.
RATING 4
The image of ConnectClip hearing aids
ConnectClip, $249

ConnectClip, $249

ConnectClip has two features. First, it's most commonly used as a Bluetooth streamer that allows you to stream audio from your phone to your hearing aids. If you have an iPhone, you don't need this, because iPhones stream directly to Oticon Intent hearing aids. If you have an Android or any other phone and you want to stream from your phone, you need this. Even if you have an iPhone, it still may make sense to get this, because it does allow for hands free phone calls. Wear it around your neck and the microphone picks up your voice for the person on the other end of the call to hear, so you don't have to hold you the phone to your mouth when speaking. The second feature of ConnectClip is its ability to work as a remote microphone. If you have a hard time hearing in noise this accessory is a lifesaver. Attach the ConnectClip to a companion's shirt and their voice will stream directly to your hearing aids. Their voice will come through much stronger than all the competing noise in the environment.
RATING 5
The image of Remote Control 3.0 hearing aids
Remote Control 3.0, $199

Remote Control 3.0, $199

You probably don't need this. Most people use the app to control their hearing aids, and if not the app, then the push button on the hearing aid itself. But if neither of those suit you, this remote is a simple way to control the volume and program.
Models
Step 1 for better hearing
Want a price quote for Oticon Intent? *we’ll send the latest prices via chat

KEY FEATURES

1. Dome

The image of Dome hearing aids feature

The dome slips over and encloses/protects the receiver/speaker. Domes are made with medical-grade silicone. They come in different shapes and sizes—your hearing care professional will help you pick the right size and style. Selecting the appropriate dome will change the sound performance of your hearing aids, so if you’re not achieving satisfying results with your hearing aids, your hearing provider will often consider trying a different dome style. In some cases, such as for wearers with severe or profound hearing loss, an earmold will be used instead of a dome.

2. Indicator light

The image of Indicator light hearing aids feature

The LED indicator light shows the charging state of the battery. The light will turn orange when the hearing aid is charging, and green when fully charged. When removed from the charger or turned on, the light will turn green after approximately six seconds, confirming that it is ready for use.

3. Microphone

The image of Microphone hearing aids feature

The microphone picks up the sound from the environment and sends it into the hearing aid for processing. You’ll mostly want to leave the microphone alone, but periodically check it to ensure it’s not being plugged up by hair care products or oils.

4. Receiver

The image of Receiver hearing aids feature

The receiver AKA speaker delivers the sound into the ear. Oticon receivers are available in 3 different strengths, standard (60), moderate (85), power (100), and super power (105). Your ZipHearing provider will help you determine the appropriate gain (strength/power) receiver based on the results of your hearing test. Expect to have to replace your receivers every year or so, and this is something that usually takes just a few minutes with your local ZipHearing provider.

5. Receiver wire

The image of Receiver wire hearing aids feature

This thin, plastic-coated wire transmits power and signals to the receiver/speaker, which is worn inside the ear. Oticon Intent features all new miniFit Detect receivers that are available in 6 different lengths: 0,1,2,3, 4, and 5. Your ZipHearing provider will help you determine the appropriate length of receiver wire, by measuring your ear. In cases when your ZipHearing provider is unsure of the exact receiver length that will work best for you, we’re happy to send out a few different receiver lengths for you to try.

6. Rechargeable battery

The image of Rechargeable battery hearing aids feature

At the current time, Oticon Intent is only available with a rechargeable lithium-ion battery, expected to last 16-20 hours/day. The battery takes about 2 hours to fully charge, and a 30 minute quick charge will get you about 8 hours of power. These batteries will last about 3 years, and the first battery replacement is covered under your 3 year hearing aid warranty.

7. Push-button

The image of Push-button hearing aids feature

The push-button (which is setup by your local hearing care provider), can be programmed to control the volume, program, and with iPhones and a select few Android phones, it can be used to answer and end phone calls. For further control over the hearing aids, we recommend using the Companion app, which gives you much more functionality than the push-button or Remote Control 3.0. You can read about the Oticon Companion app's functionality further down this page in the 'Compatible apps & accessories' section. If you don’t want to use the push-button on the hearing aid, and don’t want to use the Companion app, you can buy Oticon’s Remote Control 3.0 (shown below), which is a small handheld remote that allows for simple volume and program control.

8. Water resistant

The image of Water resistant hearing aids feature

Oticon Intent has an IP68 rating, with all vital components nano-coated inside and out. As a result, Intent is protected from dust getting inside and can withstand exposure to water, though caution around water is highly recommended. Prolonged exposure to water can cause irreparable damage to Oticon Intent, in which a one-time replacement device would be issued during your 3 year warranty, subject to a $350 deductible payable to your local ZipHearing provider .

9. Wax filter

The image of Wax filter hearing aids feature

When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. Your hearing provider may supply you with Oticon ProWax filters enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your ZipHearing provider, or through a number of sites online such as Amazon.

10. Dome

The image of Dome hearing aids feature

The dome slips over and encloses/protects the receiver/speaker. Domes are made with medical-grade silicone. They come in different shapes and sizes—your hearing care professional will help you pick the right size and style. Selecting the appropriate dome will change the sound performance of your hearing aids, so if you’re not achieving satisfying results with your hearing aids, your hearing provider will often consider trying a different dome style. In some cases, such as for wearers with severe or profound hearing loss, an earmold will be used instead of a dome.

11. Indicator light

The image of Indicator light hearing aids feature

The LED indicator light shows the charging state of the battery. The light will turn orange when the hearing aid is charging, and green when fully charged. When removed from the charger or turned on, the light will turn green after approximately six seconds, confirming that it is ready for use.

12. Microphone

The image of Microphone hearing aids feature

The microphone picks up the sound from the environment and sends it into the hearing aid for processing. You’ll mostly want to leave the microphone alone, but periodically check it to ensure it’s not being plugged up by hair care products or oils.

13. Receiver

The image of Receiver hearing aids feature

The receiver AKA speaker delivers the sound into the ear. Oticon receivers are available in 3 different strengths, standard (60), moderate (85), power (100), and super power (105). Your ZipHearing provider will help you determine the appropriate gain (strength/power) receiver based on the results of your hearing test. Expect to have to replace your receivers every year or so, and this is something that usually takes just a few minutes with your local ZipHearing provider.

14. Receiver wire

The image of Receiver wire hearing aids feature

This thin, plastic-coated wire transmits power and signals to the receiver/speaker, which is worn inside the ear. Oticon Intent features all new miniFit Detect receivers that are available in 6 different lengths: 0,1,2,3, 4, and 5. Your ZipHearing provider will help you determine the appropriate length of receiver wire, by measuring your ear. In cases when your ZipHearing provider is unsure of the exact receiver length that will work best for you, we’re happy to send out a few different receiver lengths for you to try.

15. Rechargeable battery

The image of Rechargeable battery hearing aids feature

At the current time, Oticon Intent is only available with a rechargeable lithium-ion battery, expected to last 16-20 hours/day. The battery takes about 2 hours to fully charge, and a 30 minute quick charge will get you about 8 hours of power. These batteries will last about 3 years, and the first battery replacement is covered under your 3 year hearing aid warranty.

16. Push-button

The image of Push-button hearing aids feature

The push-button (which is setup by your local hearing care provider), can be programmed to control the volume, program, and with iPhones and a select few Android phones, it can be used to answer and end phone calls. For further control over the hearing aids, we recommend using the Companion app, which gives you much more functionality than the push-button or Remote Control 3.0. You can read about the Oticon Companion app's functionality further down this page in the 'Compatible apps & accessories' section. If you don’t want to use the push-button on the hearing aid, and don’t want to use the Companion app, you can buy Oticon’s Remote Control 3.0 (shown below), which is a small handheld remote that allows for simple volume and program control.

17. Water resistant

The image of Water resistant hearing aids feature

Oticon Intent has an IP68 rating, with all vital components nano-coated inside and out. As a result, Intent is protected from dust getting inside and can withstand exposure to water, though caution around water is highly recommended. Prolonged exposure to water can cause irreparable damage to Oticon Intent, in which a one-time replacement device would be issued during your 3 year warranty, subject to a $350 deductible payable to your local ZipHearing provider .

18. Wax filter

The image of Wax filter hearing aids feature

When it comes to maintaining your hearing aids, this is where you’ll spend most of your time. The wax filter (mostly) prevents wax and oils from getting into the receiver/speaker. Your hearing provider may supply you with Oticon ProWax filters enabling you to periodically change these on your own. Some people never have to change these wax filters, others have to change them weekly. Your purchase includes 1 pack of wax filters, and you can purchase additional wax filters directly from your ZipHearing provider, or through a number of sites online such as Amazon.